Managing a Business/case study


Rashid wrote at 2013-09-15 10:13:29
ACE is a premier real estate consultancy involved in real estate dealings for top notch companies in the

country. As ACE is growing, the support staff at ACE offices is growing in numbers. The management at

ACE realises the need for dedicated collaboration across its different offices spread across the country. The

human resource department at ACE works in a distributed fashion. The Head Office of ACE has the core

HR team and the regional offices have supporting HR staff along with supporting staff like site supervisors,

accountants, legal executives and customer support. In all, there are 500 ACE employees spread across the

country with almost 1500 telephone lines connecting them. The existing emailing system facilitates

communication and collaboration partially. Keeping in consideration the case above, the management at

ACE decides to get a software application developed to cater to the collaboration requirement of ACE.

ACE head office has an in-house technical team who have been taking care of the IT requirements till now.

This team is known as the ‘Internal System’ in ACE. Mr. Sharma, one of the Vice Presidents in Senior

Management chose Ms. Mary D’Souza from the Internal System team as the project manager for this

assignment. Ms. Mary needs to co-ordinate with all the regional offices in the country to develop the

software. She would need inputs from all offices to decide the functionalities of this application. This

application would integrate the existing email facility and ensure that there are many more features which

support the collaboration needs of the organisation.

Mr. Sharma briefs Ms.Mary of the above mentioned problem statement and the possible solution. Followed

by this, Ms.Mary is instructed to do the needful.

Based on the above case, answer the following questions:

1. Prepare a business case

2. Draft the feasibility report

3. Identify the stake holders involved in this project with their suitable role and responsibilities

4. Under what circumstances can Ms.Mary outsource this work?

5. Identify few known quality principles/policies that can be implemented while developing this


Managing a Business

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Aniket S Sharma


I can answer questions related to business analysis, requirements gathering and management, requirements assessment, solution validation and assessment, Risk analysis, Gap Analysis, SWOT analysis, knowledge areas of business analyst, Use Case estimation, Functional and Non-functional requirements, business case and plan, business communication, presentation skills, conflict management, ITIL processes, Service Operation, Service Transition, Change Management, Problem Management, Incident management and many more.


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