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Managing a Business/Questions Answered by Expert Rob Kantner

SubjectDate Asked
Remotely Controlling an Overseas Business11/12/2011
  Q: Good day, I just got an opportunity of taking over a small restaurant business as part of a debt ...
  A: Find a way out of this, even if you have to sell it for cheap. I have run businesses at a distance, ...
Spreadsheet templates :S8/4/2011
  Q: I am a secretary for a company that does painting, cleaning, tub/counter resurfacing, and general ...
  A: Sorry, I don't know of one specific program that would manage all those things efficiently. Using ...
auditing and management weakness7/15/2011
  Q: The two biggest weaknesses: 1) Top managements that are weak, hypocritical, short-sighted; 2) ...
  A: 1) Top managements that are weak, hypocritical, short-sighted: The impact of this is that the ...
Document Control Software11/11/2010
  Q: I am wondering what electronic document control software to use in a small business corporate ...
  A: Sorry, my knowledge of document control software is very limited. The systems I have seen for ...
accounting10/1/2010
  Q: The closing inventory at cost of a company at 31 January 2003 amounted to £284,700. The following ...
  A: 468,800,208,193,234,500.00083 pounds, approximately. Hey Masood! I said "approximately," didn't I? ...
CONTROLLED DOCUMENT7/14/2010
  Q: I would like to know the definition/term on 'Controlled document'.What is a controlled document? ...
  A: A document is considered "controlled" when its distribution is identified. This identification may ...
Advice11/23/2009
  Q: I have my own print shop which opened for more than a year and when I open this small business I was ...
  A: 'Focus' is the principle that comes to mind here. You are lucky to have two profitable opportunities ...
objectives of TQM1/26/2009
  Q: Rob, What are the objectives of TQM in the point of view of HR. I'm not asking you related to ...
  A: Many of the traditional roles of HR (i.e. benefits administration, etc.) are not relevant to quality ...
Document Control6/9/2008
  Q: I am working for a Security System Co. in Riyadh, Saudi Arabia as a Secretary. Our company is ...
  A: Read, understand, and follow the requirements of section 4.2.3 of the ISO 9001 standard. It ...
awareness plan for dealers and contractors7/7/2005
  Q: m working in telecom. company, as ISO14001 representitive. when referring to the Awareness plan , ...
  A: Excellent question. And holding an "open house" for contractors / dealers on the environmental ...
ISO 90002/16/2005
  Q: -After reading various articles, I have the impression that some companies simply do not have the ...
  A: ISO 9000 is certainly feasible for your operation. Your process sounds rudimentary but it certainly ...
Cement Company10/12/2004
  Q: What is the best yet least expensive way to protect the environment if I wanted to start a business ...
  A: If you operate your business in accordance with the international standard ISO 14001, you'll be ...

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Rob Kantner

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I can answer questions about quality/environmental management and quality improvement: ISO 9000, QS-9000, ISO 14001, ISO/TS 16949 standards.

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Wide range of companies from Fortune 500 to small family owned businesses and entrepreneurships. Am particularly adept at working with small businesses.

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