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Managing a Business/Questions Answered by Expert Walter L. Gibson

SubjectDate Asked
Spreadsheet templates :S8/4/2011
  Q: I am a secretary for a company that does painting, cleaning, tub/counter resurfacing, and general ...
  A: Amanda, For your schedules I recommend Anytime Deluxe ...
Advertising Dollars6/30/2010
  Q: My friends and I are a group of female DJs and were just given the opportunity to play on a popular ...
  A: As a business owner, I can tell you that we receive an overabundance of phone calls asking for ...
vacuum cleaners9/22/2009
  Q: I just started overseeing this hotel in NH-USA and we have 50 rooms. The previous person has been ...
  A: Randy, Try ordering from www.vacland.com We use Royal vacuums - commercial grade. They last ...
how to motivate house cleaning employees7/2/2009
  Q: Can you give me some ideas of how I can motivate employees, how to make work a good environment and ...
  A: Do you have, and more importantly do you use, proper hiring and screening procedures, employee ...
Website for Small Business (House Cleaning, Lawn Mowing, etc)5/24/2009
  Q: Over the summer I started a small lawn mowing business and its doing well. Due to our excellent lawn ...
  A: Having a professional site can help a new company seem more established. However, there are few ...
referral bonuses3/8/2009
  Q: Your response would be greatly appreciated. Regarding referral bonuses for our cosmetics business, ...
  A: I would send a monthly or quarterly bonus check for a certain percentage of total orders. We have ...
Time Management and Daily Planning for a Business5/21/2007
  Q: I want to ask some questions concerning Time Management especially the To Do List: 1- How, When and ...
  A: 1. You might consider keeping a daily planner with your to-do items and appointments. Be certain ...
How to Price a Job that is Far Away5/17/2007
  Q: I have recently started a landscape design business. I have just acquired 5 clients. One of my ...
  A: FIRST you should pre-qualify the prospect to determine if the job would be worth the travel (i.e. A ...
bad checks4/30/2007
  Q: I'm just starting out with my home-based business and just beginning to build up my clientele. In ...
  A: When I started my residential cleaning business in 1989 I accepting checks for all services was ...
scheduling6/3/2006
  Q: I am an assistant manager and I am in charge of many different tasks. The task that is giving me ...
  A: Tanya, Have you solved the scheduling problem? --------------------------------------------- ...

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Walter L. Gibson

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Expertise

I can assist with starting and growing a successful house cleaning business. Specific questions should relate to: marketing; customer relations; estimating jobs; employee hiring and management; office procedures; equipment and supplies procurement; data management; and scheduling.

Experience



I have run an independent residential cleaning business since 1989, and have experienced all aspects involved with this venture. I have created an owner's manual, daily procedures manuals for both office & cleaning staff, employee handbook, business letters, forms and documents necessary for an indepentent business owner to develop a successful cleaning business. These cleaning business forms, letters and manuals are available at MaidDocs.com

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