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About Alex J. Caffarini
Expertise
I can answer questions on any of the following: * Determining the best marketing research method for your needs; * Conducting surveys (including questionnaire design); * Measuring the effectiveness of marketing promotions; * Determining market size or market share; * Data analysis; * Statistical modeling; * Sales or business forecasting; and * Market segmentation.

Experience
I have 15 years of marketing research experience across several different industries, including banking, insurance, retail, and non-profit.

Organizations
American Marketing Association

Education/Credentials
M.B.A. in Marketing and Quantitative Methods, and B.B.A. in Economics, both from Loyola University Chicago.

 
   

You are here:  Experts > Business > Marketing > Marketing Research > Promotion of a New Product

Marketing Research - Promotion of a New Product


Expert: Alex J. Caffarini - 5/4/2009

Question
Hi Alex,

Just a quick question what would be the best form of Marketing Research if I was trying to identify the key message/s of a new product for example a new sandwich at Subway or a Computer at Apple?

Thanks

Jase

Answer
Jason,

The best way to research messages would be to start with qualitative research methods and use the learnings from them to do a quantitative study.

In the case of a new sandwich, you might go into shopping malls and fairs and conduct taste tests.  You might do a few of these one participant at a time, and others as an entire focus group.  Ask each participant to taste a sandwich and ask them what enters their mind as they do.  The discussions should give you a couple of messages you can test.

Armed with those different messages, test them out in different markets.  In select markets, introduce the sandwich in your quick-service restaurants.  In some of those test markets, run advertisements with one message; run another message in others.  Compare sales of the new sandwich in each market; if sales are higher in markets hit by a particular message, then that is the message you will likely choose for your national rollout.  Of course, if sales are poor in all markets, - regardless of message - you might want to kill the sandwich altogether.  

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