AboutTricia Expertise Has your medical insurance company denied your claim and refuses to pay? Have
you received a pre-authorization and still your insurance company
refuses to pay? How can you get your insurance company to reverse a
denied claim? How do you get a provider to waive your copayment if you
are financially unable to pay? What are fee schedules and are you
responsible to pay them? Can a provider sue you for a unpaid bill and
will they? Can a provider send me to a collection agency for a medical bill?
If my insurance company does not pay, am I responsible?
If you have these questions or others on why your insurance company is
not paying your bills, I can help. I can give you "tricks of the trade"
to get your insurance company to pay.
Experience In the medical field for over 18 years spending majority of time in the collections aspect.
Expert: Tricia Date: 7/4/2008 Subject: Continuing coverage for 19 year old
Question Blue Cross has just sent me a letter saying I failed to provide a letter from my son's college registrar showing full time student status by June 30th. My son turned 19 on June 7th, he was still doing online High School and graduated on June 15th. He is enrolled in college for the fall. In June I had sent a copy of his college application and a copy of my receipt for his application. At the time that was all I had. I received a copy of his class registration yesterday and the school said they will not issue letters from the registrar for insurance until the end of August. In the letter from Blue Cross today they said they will only accept the registrar's letter for proof. My son has epilepsy and his meds are very expensive. Without them he can't drive or have anything like a normal life. I can't afford the meds. What can I do to get him reinstated? I am concerned they will now say he has a pre-existing condition even though he was under their care for over 5 years. Any advice will be appreciated.
Answer Hi Sandy!
I would call Blue Cross directly and speak to a manager there and explain your case. I would think they could make an exception in your son's case or perhaps help you get what you need.
Sometimes the only way to get them moving is to call them and try to speak to a supervisor or manager. Usually they will always try their best to help you more so than just the customer service rep.
