You are here:

Mexican Law/contract cancellation with Grand mayan vacation privileges purchase


Hello, after spending quite a lot of time in a timeshare presentation at the Grand Mayan today and refusing to purchase, I ended up talking to someone else and being enticed to purchase a "vacation privileges" package for $5,800 that would give me quite a few weeks at a guaranty price range and a one year membership with an exchange company.

After reading all the comments, I would like to cancel. I was told by the sales person that the 5 days cancellation policy does not apply with those packages, only timeshares and that if I cancelled tomorrow I would not be able to get a refund.
Is that true or the 5 days Mexican law cancellation does apply.

Thank you for your quick response

Dear Arie,

I am not familiar with any 5 day canellation perioid written into the law.

Nonetheless, I would inform them that you would like to cancel and if they do not wish to refund your money that you will file a complaint with PROFECO, the mexican consumer protection agency. You can file a complaint by mailing all the pertinent information to:

Hope this helps...

Lic. John Lee Ward
Córdoba, Veracruz

Mexican Law

All Answers

Answers by Expert:

Ask Experts


John Lee Ward


I can respond to any question related to Mexican Law and common business practices in Mexico. I can also compare and contrast between the American and Mexican legal systems.


Licenciatura en Derecho from the Universidad del Golfo en Cordoba, Veracruz. (Cedula Profesional No. 5713238) Maestria en Derecho from the Universidad de Cristobal Colon en Veracruz, Veracruz. (Cedula Professional No. 6358321) Currently a Candidate for a Doctorado en Derecho from the Universidad de Cristobal Colon. 5 years of litigation experience in Mexico.

Bachelors in Electronic Engineering, California Polytechnic State Univ. Juris Doctor, Concord University in Los Angeles Licenciatura en Derecho, Universidad del Golfo, Mexico Maestria en Derecho, Universidad de Cristobal Colon, Mexico Doctorado en Derecho (In Progress), Universidad de Cristobal Colon, Mexico

©2017 All rights reserved.

[an error occurred while processing this directive]