AboutBob Raffety Expertise I can support any version of Internet Explorer, Firefox and some AOL problems. May be able to help with Opera. Support can range from how to correct problems, to configuration, security and even possible registry editing. Installing/reinstalling would be included in this. Have worked with Dos,Windows 3.1, 95/98, 2000, XP, Vista, Mac to a lesser degree and very limited Linux experience. I can also help you with spyware/adware/malware/hijacked browsers/trojans/viruses - web browser performance problems or generally slow computer problems.
Experience Over 10 Years working full time in Computer/Network/Application support. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks. A very high percentage of the calls I have received have been regarding Web Browsers, internet connectivity, maliciously hijacked browser or spyware/virus problems.
Organizations Microsoft Certified Professionals
Tech Republic
Member of various tech forums
Publications Grave Yard Gazzette: Wrote technical articles for the cable company technical support staff internal news letter.
iNav - Designed help articles for this New software platform and sent out weekly emails I called Quick Tips.
Education/Credentials BBA Management Information Systems Oklahoma University 1992
Microsoft Certified Professional Windows NT
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Studied for Microsoft Certified Systems Engineer went to work
instead of completing.
Awards and Honors Received recognition from U.S Navy for my work on designing/installing and managing a Novell network on the Aircraft Carrier I was assigned to.
Received many performance awards from previous employers most recently known as Wows!
Recognized for my role in designing, testing, implementing and training co workers on new software at work. Recognized by Senior Management and given $500 Bonus in appreciation.
Past/Present Clients Penwell Publishing, Berendson Fluid Power, Express Personnel, Cox Communication and many individuals, friends and family. Many customers through my job at Cox asked me to do support for them after I helped them, however, never did due to company policies.
Question We have some computers running Vista with Explorer 7 that can't open links on the company web site (www.conartinc.com). If I right-click on a link and look at file properties, the links show up as gif files rather than as html files. Another Vista machine with Explorer 7 opens the links fine with no problems at all. Right clicking on the links with this machine show the links file extensions to be html files, not gif files as is the case with the other machines.
XP Pro machines (SP2 & SP3), all running either IE 6 or IE 7 have no problems with the links of the website, and if we right click on a link, the files are shown to have htm extensions.
The website was created using Publisher, but I don't think that is the cause of the problem since it works fine on most computers - both at work and away.
In all cases, the website appears correctly; it's just the links do not work with some of the Vista IE 7 machines.
Actually, I don't know if this is a Vista issue or an IE issue. All computers are running AVG antivirus.
Any help in identifying what is causing this would be greatly appreciated.
Answer Hi Curtis,
I have not personally ran into that so not sure how much help I will be on this one. Where are the links you are referring to are they in an email or a word document? Did you check file associations on those computers to see what program is set to open htm or html documents?
Once I understand a little more about it perhaps I can do a little research.
