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About Sandeep Handoo
Expertise
I can answer questions related to Win 98, Win ME, Windows Xp,windows 2000,Windows 2003 Server, Redhat Linux,Internet connectivity, Virus, Malware, Spyware and home networking.

Experience
I have around 8 years of experience in Information Technology.

Education/Credentials
B.Sc Electronics **_** Post Graduate in computer Science **_** Microsoft Certified Professional **_** Microsoft Certified Systems Administrator on Windows 2003 server **_** Microsoft Certified Systems Engineer on Windows 2003 Server**_** Microsoft Certified Technology Specialist.

 
   

You are here:  Experts > Business > Finance > Microsoft Internet Explorer > ADDRESS BAR

Microsoft Internet Explorer - ADDRESS BAR


Expert: Sandeep Handoo - 11/19/2009

Question
QUESTION: i DO SURVEYS AND HAVE MS98,AND WHEN I GET ONE FROM TOLUNA IN MY INBOX, I CLICK ON SURVEY, THEN BROUGHT UP TO THE LOGIN PAGE.  WHEN I SUBMIT THE LOGIN INFO, ANOTHER PAGE COMES UP AND THERE IS TOLUNA'S WEBSITE; HOWEVER, WITHIN TOLUNA'S WEBSITE, THERE IS ANOTHER WEBSITE INTERTWINED WITHIN TOLUNA'S IN THE ADDRESS BAR.  THEN ANOTHER PAGE APPEARS SAYING DONE, BUT WITH ERRORS.  WHAT IS WRONG

ANSWER: Hi Betty,

Regarding your issue, please check try to clear cache and cookies of your computer and see if that makes in any difference. Also, I will suggest you to check the same issue using different user profile.

In case you need assistance with anything, please let me know.

Thanks and Regards,
Sandeep Handoo

---------- FOLLOW-UP ----------

QUESTION: I've already deleted cookies and temporary files along with scan disk and defrag, but, nothing helps.  From Toluna's conversation with me, I believe she was trying to tell me that my computer is slow thus enabling the dust crop website time to pop into the Toluna website in the address bar. They are intertwined within the address bar. I am just a 75-year old "novice."   How would I be able to use a different user profile since the surveys only allow one set of profiles (user bane/login.)

ANSWER: Hi Betty,

Please let me know, which version of windows you are using e.g (Windows Xp, Windows 98, Windows Me).

Thanks and Regards,
Sandeep Handoo

---------- FOLLOW-UP ----------

QUESTION: MS98 VERSION

Answer
Hi Betty,

Regarding your issue, please try following steps

Open Internet Explorer and click on Tools>Internet Options>Click on Advanced Tab and then uncheck "Enable third party browser extensions" and click on apply and ok. Try to close all the open browser windows and then check again and incase that does not resolve the issue, please try below mentioned steps.

1. Click "Start," browse to "Settings," and click "Control Panel." Double-click "Add/Remove Programs."

2. Find Internet Explorer 6 on the list of installed programs, and double-click it. Click on "Repair Internet Explorer," and Windows will attempt to repair any files that are damaged. You will need to restart your computer after this. If this fails to resolve the issue, go to next step.

3. Click on start button and click on "Run". This will bring up the "Run" dialog box. In it, type "msinfo32" without the quotation marks, and press "Enter."

4.Click "Tools," and then click "Internet Explorer Repair Tool." Allow the tool to scan and repair the files required by Internet Explorer, and restart your computer after it is finished.

In case you still face the issue, please let me know.

Thanks and Regards,
Sandeep Handoo

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