Expert: Kaustav Neogy - 4/11/2006

Question
At the suggestion of a video expert, I am forwarding this question to you. Perhaps the third time will be the charm.

Original Question:

"I hope I'm not wasting your time with this query, but I am seeing something that seems a little odd with Windows Media Player, and I want to ask someone who knows something about PC video.

I am currently using Windows 98 and I have Windows Media Player 7.1. Up until now I have had no problems with it, but when I am streaming video from a website that uses a “pop-up” window with the streamed video in that pop-up, I noticed that the controls for the player are those of Windows Media Player 6.4, and not 7.1. I know for a fact that in the past when viewing the video from this site, that the controls in the pop-up window were those of WMP 7.1. I have tried some other sites that use “pop-up video” and I am seeing that same problem with them as well.

If the streamed video from a site is to be played directly in Windows Media Player, then WMP 7.1 opens, and it plays there. Any site that involves a pop-up window with WMP embedded in it, though, seems to be reverting back to 6.4. Am I losing it, or is there a setting somewhere that has been messed with? I tried uninstalling and reinstalling 7.1, but no luck – it's the same problem, still.

I hope you can help me, or at least point me in the right direction.

Regards,

Erik"  

Answer
Hi Erik,

I am not too sure but I guess the WMP ActiveX being used for IE is not the latest one. Can you try updating it by going to Internet Options->Programs->Manage Add-ons.

Select Windows Media Player from the list and click on the Update ActiveX button.

HTH.