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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thanks, Lorry. No viruses were found. I cringe at having to do System Restore again as I thought the last one, in September, would have been the end of that. *sigh* At least I do have your expert opinion on the way to proceed. | ||
Answers by Expert:
I have used Internet Explorer since 1994, learned by asking questions of others and would like to help you.
As a computer tech for the last few years, I have a working knowledge of Internet Explorer.

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