Managed to acquire the Spy Crush over the weekend. I have down loaded the Spy Hunter software however I am still getting the shield with the rotating "x" and blue question mark and the pop-ups stating the typical precense of trojan and spyware. Help.
Thanks, Robert
ANSWER: Hi Robert,
Try download Ad-aware 2007, a free program available from:
Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.
Write down exactly anything it finds, then go to: http://www.symantec.com/search/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.
I would also suggest downloading Spybot - Search & Destroy 1.4, a program that removes spyware, available from:
Check for updates before running. If you have trouble getting the updates, near the top of the Update Window, click the little arrow next See-Cure #1(Europe), highlight the next one on the list, See-Cure #2 and try to download the updates. If that doesn't work, try the next one the list. until you get one you can download from. Being a free program, if too many people are using the same site to download the updates, some people will not get them.
What Ad-aware misses, Spybot gets.
Hope this helps!
Lorry
---------- FOLLOW-UP ----------
QUESTION: Lorry-
Did what you suggested:
1-Went to ad-ware 2007. Found issues and resolved them so it said.
2- Did the symantec scan and this found nothing.
3- Downloaded spybot twice:
a. First time spybot found NoAdware, SpyHunter, Zlob.videoaccessactiveXObject: User settings program directory.
b. The second time I ran this it came up with spyhunter again. If you recall I down loaded this because it was supposed to get rid of "spycrush."
I still have the blinking red "x" and the blue "?" icon that brings up a bubble that states "system has detected a number of active spyware applications that may impact the performance of.......... When I click the bubble it refers me to the spycrush advertisement on spycrush web page.
Where do I go from here?
Robert
Answer Hi Robert,
Did you update both Ad-aware and Spybot before running scan? Check out the following for information:
