Expertise I can support any version of Internet Explorer, Firefox and some AOL problems. May be able to help with Opera. Support can range from how to correct problems, to configuration, security and even possible registry editing. Installing/reinstalling would be included in this. Have worked with Dos,Windows 3.1, 95/98, 2000, XP, Vista, Mac to a lesser degree and very limited Linux experience. I can also help you with spyware/adware/malware/hijacked browsers/trojans/viruses - web browser performance problems or generally slow computer problems.
Experience Over 10 Years working full time in Computer/Network/Application support. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks. A very high percentage of the calls I have received have been regarding Web Browsers, internet connectivity, maliciously hijacked browser or spyware/virus problems.
Organizations Microsoft Certified Professionals
Tech Republic
Member of various tech forums
Publications Grave Yard Gazzette: Wrote technical articles for the cable company technical support staff internal news letter.
iNav - Designed help articles for this New software platform and sent out weekly emails I called Quick Tips.
Education/Credentials BBA Management Information Systems Oklahoma University 1992
Microsoft Certified Professional Windows NT
---------------
Studied for Microsoft Certified Systems Engineer went to work
instead of completing.
Awards and Honors Received recognition from U.S Navy for my work on designing/installing and managing a Novell network on the Aircraft Carrier I was assigned to.
Received many performance awards from previous employers most recently known as Wows!
Recognized for my role in designing, testing, implementing and training co workers on new software at work. Recognized by Senior Management and given $500 Bonus in appreciation.
Past/Present Clients Penwell Publishing, Berendson Fluid Power, Express Personnel, Cox Communication and many individuals, friends and family. Many customers through my job at Cox asked me to do support for them after I helped them, however, never did due to company policies.
Q: i am using a dell xps m1530 laptop with vista business when i close ie it is giving me error and it ... A: Hey Joe, 1st try running ie in no add ons mode to see if it is ie itself or if it is a 3rd party ...
Q: I have two OS installed in my PC: Win 98 SE and Win XP. I am able to connect to internet on Win 98 ... A: Some sites are set to not accept ping request but what I would try is running a constant ping the ...
Q: I have two OS installed in my PC: Win 98 SE and Win XP. I am able to connect to internet on Win 98 ... A: Samad, I am sure that did not make any sense to you since that answer was part of a back and forth ...
Q: We have some computers running Vista with Explorer 7 that can't open links on the company web site ... A: I see what you mean and very good job explaining it. On my xp computer with ie7 the links work and ...
Q: We have some computers running Vista with Explorer 7 that can't open links on the company web site ... A: I have not personally ran into that so not sure how much help I will be on this one. Where are the ...
Q: Why is it that IE7 is a disaster for some people (me), and works fine for others? My sister and I ... A: Computers can be crazy sometimes and what you are saying is not unheard of. Chances are there are ...
Q: Greetings, Up until tonight, the 24th of september, I've been running on a fresh install for about ... A: You are doing the right thing by running spyware and virus protection scans to see what they find. ...
Q: When trying to gain access to the internet,I keep getting the blank page error.I am running windows ... A: There are several possibilities here. I am assuming that you have an internet connection and other ...
