Expert: Frances Rhea - 9/3/2004

Question
recetly, I can't view chinese page. when i click a chinese page, sometime it likes ok, but it only lasts one or two second, and then question marks replace the correct charaters. other time, i will receive a error message.

For example, when i click
http://www.creaders.net/
i receive a error message: Inerner explorer cannot opthe the internet site:
http://www.creaders.net/

I reinstall ie6 again, and the problem is still there. i want to remove chinese code, and reinstall. How can i do it?  Please help me.


Answer
I'm not sure but you could try clicking View, Encoding and then choose Chinese. It may download again. Here are a couple of articles that may also help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;221802

http://support.microsoft.com/default.aspx?scid=kb;en-us;323916

http://support.microsoft.com/default.aspx?scid=kb;en-us;292545

http://support.microsoft.com/default.aspx?scid=kb;en-us;274358

You could also go to Control Panel, Add/Remove Programs. Select IE and click Unistall. At the next dialog box select Add Components. Find the language pack in the list and it should download it again.

Hope this helps.

Fran