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About viksra
Expertise
Howdi! I am viksra (yes, it is a lower-case letter- hehe). I can answer any, and I mean ANY question that is MSN related or deals with MSN. I can answer questions on (including, but not limited to): MSN People & Groups - MSN Chat - MSN Groups - MSN Messenger - MSN Spaces - MSN Member Directory Other MSN & Windows Live Services - MSN Money - MSN Gaming Zone - MSN Health - MSN Billing - MSN.com - MY MSN (personalized version of MSN.com) - MSN Partners - MSN Hotmail - Windows Live Mail ...and many other useful services that MSN/Windows Live has to offer! I can also answer Microsoft related questions, but not as well as I can answer MSN related questions!

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Microsoft, MSN.com, specials.msn.com, MSN Entertainment Singapore, TeenJump-Off, Teen, MSN 8 Sneak Peek.

 
   

You are here:  Experts > Shopping > Web Search > Microsoft Network (MSN) Q`s > msn contract error

Microsoft Network (MSN) Q`s - msn contract error


Expert: viksra - 6/1/2009

Question
QUESTION: when i was just about to open a chatbox with the contact, it appear that my msn just closed it like i press the exit button. It was only that 'contact', only that contact that i had clicked and it will closed, pls help me about tis

ANSWER: Hi Chan,

Does this happen all of the time? Does the person have any special symbols in their display name? Try exiting MSN Messenger completely (close it from your task tray too by your system clock) and reopen it and sign in again. This should fix any problems you are having.


-viksra

---------- FOLLOW-UP ----------

QUESTION: this happen sometime before also. But i tried your step many time already also cant be solve. Even i reinstall MSN also cant be helped. No the person does not had any special symbol.

Answer
Hi Chan,

I am not sure what could be causing this problem, especially since it's only with one contact. I suggest you report this problem to the Windows Live Messenger Support Team directly.

You can contact the Windows Live Messenger Support Team by visiting first this link:

http://help.live.com/help.aspx?project=WL_Messengerv1_2&market=en-us

Once you got on the page, follow these steps to submit a support request:

1. Click on any topics on the left panel, then wait for the page to load completely.
2. Click Get more help on the lower right corner of the page, then click on Get support.


-viksra

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