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About viksra
Expertise
Howdi! I am viksra (yes, it is a lower-case letter- hehe). I can answer any, and I mean ANY question that is MSN related or deals with MSN. I can answer questions on (including, but not limited to): MSN People & Groups - MSN Chat - MSN Groups - MSN Messenger - MSN Spaces - MSN Member Directory Other MSN & Windows Live Services - MSN Money - MSN Gaming Zone - MSN Health - MSN Billing - MSN.com - MY MSN (personalized version of MSN.com) - MSN Partners - MSN Hotmail - Windows Live Mail ...and many other useful services that MSN/Windows Live has to offer! I can also answer Microsoft related questions, but not as well as I can answer MSN related questions!

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You are here:  Experts > Shopping > Web Search > Microsoft Network (MSN) Q`s > Can't organize MSN favorites

Microsoft Network (MSN) Q`s - Can't organize MSN favorites


Expert: viksra - 5/27/2007

Question
QUESTION: I use MSN Explorer browser and when I try to organize my MSN favorites, I receive an error message as follows:  (1st line of error message - Script Error; (2nd line of error message - Error: 'null' is null or not an object; (3rd line of error message - Page: favorites.htm?folder=; (4th line of error message - Call Stack"; then OK button.
Dell, MSN, Verizon and Microsoft have been "inside" my computer and can't find the problem.

I got this Dell computer in May 2005 and the "organize favorites" has never worked.  I always get the same message.

Is there a way I can "fix" favorites?  I've got approximately 200.

Or is there a way I can delete all of them?

Thanks.

Beverly

ANSWER: Hey Beverly. That is a scripting error on the web page you are viewing. It is usually caused by your firewall or HOSTS file when it blocks advertisements. To disable the script error messages, go to Tools --> Internet Options --> Click the Advanced tab, and uncheck "Display notification about every script error". This can be done in Internet Explorer.

-viksra

---------- FOLLOW-UP ----------

QUESTION: Thanks very much.

It was already "unchecked".

Is there anything else I can try?

Thanks.
ANSWER: I am pretty sure this is the solution to your problem: http://support.microsoft.com/?kbid=327286

MSN Explorer renders pages the same exact way that Internet Explorer renders pages (the way it displays pages to you). You may as well use Internet Explorer. MSN Explorer just gives you a prettier interface.

-viksra

---------- FOLLOW-UP ----------

QUESTION: Thanks very much.

I tried the link but it still doesn't work.

I'm still getting the script error message.

Is there anything else I can try?

Thanks so much.

Beverly

Answer
I recommend that you try asking an Internet Explorer expert, since that is the problem. MSN Explorer uses the same rendering taken from Internet Explorer. Think of MSN Explorer as Internet Explorer with eye candy. If that last link didn't solve anything, I think an Internet Explorer expert can assist you since this is out of my place to be answering you in this case.

-viksra

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