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About Nancy Janyszeski
Expertise
Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.

Experience
I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .

I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training

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Microsoft Outlook - MS Outlook

Expert: Nancy Janyszeski - 10/8/2009

Question
All of a sudden, when I get a new email, the Outlook icon in the systems tray (?; lower right hand part of screen) no longer changes into an "envelope" to let me know visually that I have new email. What to do?

Answer
Chas, I am not seeing which version of Windows you are using or which version of Outlook. I can only tell you I lost the icon a long time ago.

However... you might check the setting from the Tools menu > Options > Email options > Advanced email options > Show an envelope icon in the notification area.

This should be checked.
You might check to see if you accidentally lock your task bar by right clicking it. You might also check if you have hidden icons.

Nancy

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