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About Nancy Janyszeski
Expertise
Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.

Experience
I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .

I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training

You are here: Experts > Internet/Online > Email > Microsoft Outlook > receiving same emails many times

Microsoft Outlook - receiving same emails many times

Expert: Nancy Janyszeski - 4/14/2009

Question
Dear,

recently i am having problem when i send email with attachement file, the email will stay at outbook for long time and the reciver will recived it many time but still the email is at outbox, i have this problem with several users.
i am using MS office 2007 and Bitdefender anit virus
would you help this problem creating alot problem to us

BR,
Adil

Answer
Staying in your Outbox suggests that the attachment is large over 1mg. Having someone receive the same email many times sounds like a virus of some kind.

There are free virus scans that you might want to take advantage of. Microsoft has the Windows Defender which is free at http://www.microsoft.com

Not all virus protection picks up all virus and be sure you have the most recent version of your virus protection.

Nancy

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