AllExperts > Microsoft Outlook 
Search      
Microsoft Outlook
Volunteer
Answers to thousands of questions
 Home · More Microsoft Outlook Questions · Answer Library  · Encyclopedia ·
More Microsoft Outlook Answers
Question Library

Ask a question about Microsoft Outlook
Volunteer
Experts of the Month
Expert Login

Awards

About Us
Tell friends
Link to Us
Disclaimer

 
 
 
 
About Nancy Janyszeski
Expertise
Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.

Experience
I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .

I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training

 
   

You are here:  Experts > Internet/Online > Email > Microsoft Outlook > Auto fill not working

Microsoft Outlook - Auto fill not working


Expert: Nancy Janyszeski - 6/4/2009

Question
QUESTION: I am running winXP w/ outlook 2002 SP3.  I always depended on my auto fill when sending emails and all of a sudden it stopped working.  I didn't change anything, install, reinstall...Nothing so I have no idea why it all of a sudden stopped working.  Is there a way to get it to work again?

I have auto complete checked. and my .psl file has all the auto-fill names in it.  What happened????

ANSWER: Ronny, I would ask if there is just for one name or for any new email?

Have you typed in the contacts name and then continued to complete the email and click on send?

Does it still not populate?

Nancy

---------- FOLLOW-UP ----------

QUESTION: this happens for every email I send.  The wierd thing is when I open Outlook the auto fill will be completely empty but as I start to send emails and manually complete the addresses the auto fill begins to populate with those addresses I already sent to.  But once I close out of Outlook it loses all the email addresses and starts over empty.

The wierder thing is the .psl file contains all of my old autofill addresses.  It all of a sudden decided to stop working. :(

Answer
I don't have an answer for you but I would ask if you have changed your virus settings to delete cookies or something this might account for the autofill addresses to be gone but then repopulate once you start using again.

So Autofill does work, just not on reopening Outlook - so the Outlook settings are correct.

I am assuming you are not on a network at work but if you are then that would also account for it. Network administrators can set this feature to clear.

Nancy

Ask a Question


 
User Agreement | Privacy Policy | Kids' Privacy Policy | Help
Copyright  © 2008 About, Inc. AllExperts, AllExperts.com, and About.com are registered trademarks of About, Inc. All rights reserved.