AboutNancy Janyszeski Expertise Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.
Experience I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .
I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training
Question Got a good one for you. My mother-in-law is using Outlook with xp. She just started having a problem reading plain text messages from some of her friends. She opens them up and it appears blank. She can right click and select all and highlight them and the text appears. I had her copy it and paste in a word document and it appeared with a yellow color for the text. We have no problem with the HTML. So the text is there from the plain text message, but it is not visible for viewing. Everthing else works fine.
Answer Terry, it appears that some how the email form default text colour has been changed to white.
I am not aware if Word is being used as the email editor - if so you might try turning it off.
Tools > Options >Mail Format
I don't think stationery would have an impact on font colour in plain text but it might be worth double checking that no stationery is selected.
