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About Nancy Janyszeski
Expertise
Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.

Experience
I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .

I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training

You are here: Experts > Internet/Online > Email > Microsoft Outlook > Outlook 2002

Microsoft Outlook - Outlook 2002

Expert: Nancy Janyszeski - 6/6/2009

Question
I know that messages sent from some sources are sent in html, but when I receive them they show as plain text, even though I have html checked in my email format. Is there a reason for this? Thanks

Answer
Laurence - you have checked HTML for creating new email messages not receiving them.

I also do not have Word checked for any reason in my Tools > Options > Mail format

I am not seeing if you are on a network - if you are this could be the determining factor.

Your Virus protection could also be set high to not allow HTML formatted messages.

Nancy

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