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About Nancy Janyszeski
Expertise
Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.

Experience
I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .

I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training

 
   

You are here:  Experts > Internet/Online > Email > Microsoft Outlook > Outlook 2007 disappearing email

Microsoft Outlook - Outlook 2007 disappearing email


Expert: Nancy Janyszeski - 7/5/2009

Question
email has always worked, but suddenly not.  When opening Outlook, send/receive automatically activated as always.  Got message saying 3 emails received.  But they aren't to be found.  (Looked in inbox, junk mail, deleted items.)  Then sent myself 3 identical (except for "subject" which was t,tt, and ttt) emails to see what was up.  Only the third one was received in inbox; the first two show up as "sent" but aren't anywhere in inbox nor deleted nor junk.  Besides, being identical they all should have gone to the same place.  Will appreciate any help.

Answer
Hello, I can suggest that you do a search from the Tools menu > Instant Search > Advanced Find

type in the subject that you know you used.


or you can click on date received - and select today or the day you sent.

If your search results include the emails add the folder name to the column headings by right clicking > on a column header > field chooser and selecting folder.

Nancy

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