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Microsoft Outlook/Windows Live Mail, lost email

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Question
Hi Nancy,

Today, I did not receive an email from a client. They later re-sent it, at which time I received. At the same time, when I was downloading my email, the first time. The download box showed, 'receiving 1 email'. That email turned out to be a previously downloaded message from 1 month ago, which now appeared as unread?

Can you tell me what might be going on?

Thanks,

Jon

Answer
Jonathan, this would be something related to your setup and the server where you emails are coming from.

Are you downloading to Outlook?  In which case something may have happened on the server .


I Am not familiar with Windows Live mail.

Nancy  

Microsoft Outlook

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Nancy Janyszeski

Expertise

Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Office 2003, Vista, 2007, 2010, 2013.

Experience

Vocational School Instructor in the Microsoft Office Suite . I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. ICDL certified, Microsoft Office 2010. Instructional design and test writer for Skills Advantage, http://skillsadv.com/.

Education/Credentials
Microsoft Master Certified and ICDL certified Microsoft Office 2010

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