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Microsoft Outlook/Questions Answered by Expert Nancy Janyszeski

SubjectDate Asked
Outlook 20102/9/2012
  Q: How do I change the color of ALL incoming emails?
  A: Nancy, I believe the following is what you are looking for. Automatically change incoming message ...
can send bulk mail?1/23/2012
  Q: I have Outlook 2010. I have never used it. Is it possible to import emails addresses from Excel ...
  A: Gabe, yes it is possible to import email address from Excel as long as they are formatted correctly. ...
save Outlook email messages and attachments to computer1/16/2012
  Q: Is there any slick and relatively painless way to save email messages and attachments from Outlook ...
  A: Joan, I would suggest exporting your emails. There are several formats you can expot to. CSV and ...
Rules and Alerts1/14/2012
  Q: I have Office 2007 When I imported the rules they seemed to import correctly. But when I clicked ...
  A: Have you reviewed the following? ...
Microsoft Outlook1/12/2012
  Q: I am working on an email signature that contains a few logos and text, however the font used is one ...
  A: Nicole - I do not see what version of Outlook you are using. The following is a free tutorial from ...
Create folder to Import emails from csv12/27/2011
  Q: Nancy, From a fellow expert - fly fishing rods I have read a number of your previous answers ...
  A: Rich , the first thing you need to do is put the data in a format that Outlook will recognize, like ...
Moving Outlook Files12/26/2011
  Q: I'm curretly using Office 2007 and want to move all my files to a new computer using Office 2010. ...
  A: Steven, I have never copied the outlook.pst file from one computer to another, I have always ...
Installing Outlook 201012/18/2011
  Q: Nancy: I would like to install Outlook 2010. I have Office XP Pro 2002, and Outlook 2002 is giving ...
  A: Nicholas, to the best of my knowledge you can not mix Office Suites on the same computer as the ...
Hyperlink within email doesn't work12/15/2011
  Q: Lately when I try to link directly form an email to a site, I get the following message: "This ...
  A: Virginia - there are several reasons why this happens. You might check out the following. ...
Sending emails and filing at same time12/12/2011
  Q: When I'm sending e-mails that all pertain to the same thing and on which I will need to follow up, ...
  A: Yes, you can create a rule that all messages through a certain account or sent to individual/s or ...
outlook 201110/27/2011
  Q: In Entourage I had a tool (Entourage many to Word v1.4) that gathered the content of all selected ...
  A: You cannot export directly to Word. You can export to a text file (*.txt, CSV, TAB separated) and ...
Receiving SPAM10/14/2011
  Q: I have Office 2007. All of a sudden I've been getting a lot of SPAM in my in-box. I went to Tools ...
  A: Steven, I think the best idea is for you to check out Microsofts Handling junk mail in Outlook 2007 ...
Outlook - forward a message blue text10/6/2011
  Q: I'm (still) using Outlook 2000. I can't seem to duplicate it now, but I believe it's when I forward ...
  A: Jeff, I no longer have access to Outlook 2000, but I do recall it is under the Tools menu > Options ...
Reply saying I'm away10/5/2011
  Q: I use Outlook Express (Not Outlook) and XP. I will be away for a week. I know there is a way to have ...
  A: Steve, I have not used Outlook Express but the following might be of help. ...
Outlook journal9/14/2011
  Q: I have Outlook 2007. How do I access Journal Options? My Dummies book says Tools>Options>Journal ...
  A: Chas, Tools menu > Options > The Options window opens and in the middle of this window you will ...
Outlook 2010 background on email9/9/2011
  Q: If you apply a background on all email messages, can you also display a signature on the messages? ...
  A: Nancy, I followed the following, from an open blank email form. Add a background color, gradient, ...
Signatures and Contact Manager Wizard9/3/2011
  Q: I had to change my Outlook mail profile because the original one was contaminated. Before I changed ...
  A: Steven, I would double check that you have completed all your settings in the email signature window ...
Signatures9/2/2011
  Q: I had to change my Outlook mail profile because the original one was contaminated. Before I changed ...
  A: Steven, I am not sure exactly what happened or what version of Outlook you are using but I believe ...
PDF and PST files8/30/2011
  Q: How do I copy information from PDF to Outlook and then export it as a PST file so that I can import ...
  A: Janet, whether you can copy from a PDF file will depend on how the file was created and if the ...
Business cards8/22/2011
  Q: I have Outlook 2007. Can I scan business cards into the program? Or, can I scan them and then copy ...
  A: you can scan them and either Click on the photo placeholder (which opens the insert picture option) ...
Distribution List - Office 20077/28/2011
  Q: I have a large distribution list that I've accidentally delete a few times. I'd like to make copies ...
  A: Steven, I used 2010 as my reference for copy. I would make a new folder under contacts named Backup ...
Distribution List - Office 20077/27/2011
  Q: I have a large distribution list that I've accidentally delete a few times. I'd like to make copies ...
  A: Steven, you can simply copy the distribution list object within Contacts or to another folder. When ...
Outlook7/21/2011
  Q: Nancy: Hi, again. I have Outlook 2007 and have never used the Request a Delivery Receipt or Request ...
  A: Chas, Hotmail does not support Delivery Receipts. http://support.microsoft.com/kb/280966 For an ...
Saving Email to Hard Drive7/8/2011
  Q: I have XP Pro with Office 2003. I need to save over 3000 emails to different project files on ...
  A: This is not clear to me. You need to move the emails outside of Outlook but still want to open them ...
Contacts7/6/2011
  Q: I have Outlook 2007. I have contacts that I can search for in All Contacts. How do I move each to ...
  A: both instances worked fine. Are you are a network at work? Is the inbox filtered someway? Did ...
Contacts7/4/2011
  Q: I have Outlook 2007. I have contacts that I can search for in All Contacts. How do I move each to ...
  A: Chas, you can simply click on a contact and right click your mouse and select Move > then one of the ...
One contact on multiple lists6/20/2011
  Q: If I have a contact who appears on multiple distribution lists and I e-mail to those multiple ...
  A: Jennifer, they shouldn't, however it might be dependent on whether you are on a network or not and ...
Outlook 20036/19/2011
  Q: A few questions regarding email: (1) When I send an email, when I begin to type in an email adress ...
  A: Larry - I am assuming you are referring to being able to schedule appointments every 15 minutes The ...
Outlook 20036/17/2011
  Q: A few questions regarding email: (1) When I send an email, when I begin to type in an email adress ...
  A: Larry, Microsoft has a very helpful article on using AutoComplete in 2003. ...
transfer of files6/14/2011
  Q: I have an old laptop running windows xp with outlook as my email. I have a new laptop, windows 7, ...
  A: Larry, what you will do is export your Outlook objects from the XP machine and import them to your ...
exchang server 20036/2/2011
  Q: i have server small biasness sp 2 last three week to till my many users ms outlook mail download ...
  A: Gopal - I am not an exchange server expert, however the following may help. ...
Outlook Profile5/30/2011
  Q: I recently tried a trial version of Outlook 2010 on my PC but decided not to purchase it and remain ...
  A: Lyn, this problem is out of my area but I did find others having the same problem. In short, you ...
MS Outlook Calendar Receipts5/12/2011
  Q: I create calendar invites for my supervisor. He does not want the receipts filling HIS email inbox. ...
  A: Jane, the following will show that you can turn off receipts. If you don't want to receive meeting ...
MS Outlook Calendar Receipts5/11/2011
  Q: I create calendar invites for my supervisor. He does not want the receipts filling HIS email inbox. ...
  A: Jane, you can use Outlook rules to move the receipts into another folder that y ou can create under ...
Reinstalling Outlook 20075/8/2011
  Q: I have asked you a number of questions over the years and have appreciated your helpful responses. ...
  A: Steven, I do not know what problems yo are having with 2007 but reinstalling does not always solve ...
cc'ed emails not appearing in Outlook5/5/2011
  Q: Recently, emails that I send with my own email address in the cc field do not appear in Outlook. The ...
  A: Is this the only email address that is not being delivered? Do you have another email address you ...
Saving old e-mails in a safe place5/2/2011
  Q: I'm having some problems with my computer these days, and I want to safeguard all my old E mails and ...
  A: Birger -your Outlook objects are stored in outlook.pst or in later versions it may be your computer ...
Ouotlook 2002 problem4/16/2011
  Q: I am running Outlook 2002 with windows xp pro for several years and had no problem. I needed ...
  A: 2002. Does Outlook work without Word being your email editor? If they are not the same version it ...
"Enter network password" out of control!4/14/2011
  Q: I have Outlook 2003. A little window which says Enter Network password, "Please type your username ...
  A: Pamela, the only time I have experienced this problem is when my ISP is having trouble. However, ...
cc:4/11/2011
  Q: When I want to cc: someone, I get a drop-down menu that only includes three mail groups, even though ...
  A: Click on the Outlook Address Book tab select Show the folder in the address book. I think this is ...
outlook trouble4/9/2011
  Q: I have trouble in my outlook. while I use search, only it searches Inbox folder and does not search ...
  A: From there you can select search all mail items. This will search all emails. I would consider ...
Outlook contacts import loses "File as" sort4/6/2011
  Q: I'd need to import the contacts data from my wife's Vista computer which has Outlook 2007 to my XP ...
  A: Mike - when you export there is an option to MAP (Mapping) fields within the wizard. I no longer ...
Microsoft Outlook 2007 yearly planner3/31/2011
  Q: Is there any way I can print all day appointments to look like a yearly planner with month names as ...
  A: Hazel - you can Export your calendar directly into Excel and format anyway you want. If you are not ...
calendar3/30/2011
  Q: For many years I have used Microsoft Outlook. I have never had an occasion to use the calendar ...
  A: 1.Tools, Options, Other tab, Advanced button. Select a different folder using the browse button at ...
All Outlook 2007 Archives won't open3/28/2011
  Q: None of the archive email folders (PST) open to an account. ALL will not open. The lastest reached ...
  A: Donald, while the limit for a pst file in Outlook is no longer 2GB I believe that the size of your ...
cant export contacts in .csv3/26/2011
  Q: I used to be able to export my contacts in .csv format just fine, but for some reason I can't do ...
  A: Piip - perhaps the following will be helpful Error message when you try to import or to export ...
still can read email remotely after read them in Outlook3/25/2011
  Q: In the past the email will be deleted automatically when I access the inbox remotely after I read ...
  A: Arry, you are leaving copies on the remote server. I do not see what version of Outlook you are ...
Outlook delete issue3/23/2011
  Q: I'm still having trouble as shown in our email trail below. In response to your questions, I don't ...
  A: Clay - have you checked your view settings? Is it possible you have your view set to see only ...
mass mail3/22/2011
  Q: i want to send mail for 8000 recipient. Is it possible and how can i do that ? thanks for your ...
  A: Robi - you can do that, but not all at the same time. 8000 emails would be defined as SPAM. In ...
Outlook 2007 Issues3/17/2011
  Q: I have three issues with Outlook 2007 that just started occurring yesterday. 1) When I send an ...
  A: Steven, I have three issues with Outlook 2007 that just started occurring yesterday. 1) When I ...
Outlook email query3/5/2011
  Q: Having a couple of problems at my place of work with 2 members of staff emailing in company time and ...
  A: Dave - you would either contact the ISP and have all emails redirected or if your company is on a ...
5s54 authentication failed must log in3/4/2011
  Q: I can receive emails but get the 554 error message when trying to send them. I am on a Vista 64 bit ...
  A: Kathryn, there are lots of possibilites. The first is what email provider are you using. If AOL, ...
rules in outlook3/2/2011
  Q: I'm stumped about something. At my job I'm copied on several dist lists and I have many rules set ...
  A: Ryan, when you have lots of rules it is very hard to edit them. You will see when you create a rule ...
Email View2/25/2011
  Q: Is there a way that I can set my view to just group all my emails together (sorted by date ...
  A: Sherri - you can view your emails in any way that suits your needs at the moment. At the top of the ...
2007 Office Outlook Keeps Freezing Up2/18/2011
  Q: Office outlook keeps freezing. I have run MS Outlook diagnostics on it, but it comes back showing no ...
  A: the following is a microsoft solution. Outlook 2007: Troubleshooting Outlook Crashes ...
email2/14/2011
  Q: My new laptop keeps giving me the following response when I try to send an email - how do I ...
  A: Heather - I have not experienced this problem, it appears to be your SMPT setting. I would open ...
microsoft outlook 20032/12/2011
  Q: Would like to transfer all outlook files to a flash drive
  A: Mike - where it shows to select a folder you will select your thumbnail drive. ...
extra copy of sent messages arrives in inbox2/7/2011
  Q: After a crash and running Outlook 2010 from a backup copy of the pst file, I had to manually add all ...
  A: Jay, there are lots of results of this issue. It is related to Gmail. ...
Stationary in outlook 20032/2/2011
  Q: Nancy, I'm a little bit of a purist and I don't like stationary. I don't want to turn off all ...
  A: I agree with you on the stationary issue. I think this is what you are looking for. Change the ...
Microsft Outlook1/28/2011
  Q: My emails take a long time to detele. Why?
  A: Malcolm, I am not seeing which version of Outlook you are using or if you are on a network, or ...
My Outlook Deleted Folders file suddenly stopped displaying anything past December 27th1/27/2011
  Q: I'm running Outlook 2007 SP2 using IMAP and all of the other folders are working fine. But suddenly ...
  A: Clay - sorry to hear that - you have exhausted all the suggestions I have. The only on left that I ...
My Outlook Deleted Folders file suddenly stopped displaying anything past December 27th1/26/2011
  Q: I'm running Outlook 2007 SP2 using IMAP and all of the other folders are working fine. But suddenly ...
  A: Clay - Interesting that you have nothing from 2011 Have you gone to the View menu > Arrange by > ...
Missing folders in Outlook 101/22/2011
  Q: Nancy, I am using MS Outlook 2010 and have a problem with some of my folders disappearing. I know ...
  A: John, there are several views in OUtlook so I am not sure which you are using. The following is an ...
contact saver1/21/2011
  Q: i have received an email and in the txt i have several email adresses i would like to save them to ...
  A: Tracy, there is no automatic way to add email addresses from within an email to contacts. ...
Outlook 2007 - Distribution :List1/16/2011
  Q: Back ii 2008 you gave an answer of how to enter a list of email addresses to Outlook 2007. The ...
  A: From the File menu > New . Distribution list Complete the Name field and then select Add New from ...
Favorites Source Folder1/12/2011
  Q: When using Internet Explorer 8, the browser pulls my Favorites from my external hard drive. In other ...
  A: Dennis, you can import the favorites to your hard drive. Import or export favorites in Internet ...
Outlook Off/On and Speed1/8/2011
  Q: Somehow I must have turned on or off an electronic switch. My Outlook works without any apparent ...
  A: What version of Outlook are you using? Do you get an error message? What operating system are you ...
Junk Mail Problem1/6/2011
  Q: For some reason all of my junk mail now goes into my inbox instead of my Junk mail box. I have ...
  A: Steven, the first thing I would look at is the safe senders domain. The email address you are ...
business email1/3/2011
  Q: We need to setup a helpdesk where email is routed to the right person and we can use multiple email ...
  A: Jody - You can use OUtlook to setup multiple emails, with rules to forward the received emails.I ...
Outlook Express 612/27/2010
  Q: I have OE6 and I have Windows XP. When I receive an email from "one" person, a box pops up and says. ...
  A: Charlie - These emails have a script embedded in them. It may be a signature line or an animation. ...
Stopping Oitlook Express from adding senders addresses to address book12/24/2010
  Q: My wife finds that all e-mail addresses of e-mail she receives are added to her OE contacts. These ...
  A: Steve, Remove the checkmark from Tools > Options Send Tab Add the Sender's Name from a Reply ...
outlook pst file size12/21/2010
  Q: my default pst file is 2,095,000 KB. I have deleted all deleted items, and deleted items in sent ...
  A: Larry, for sure this is too large and is eating up your computer resources. I would also say it may ...
SPELL CHECK IN OUTLOOK 200712/17/2010
  Q: My spell check has stopped working. I have reset it but it still does not work. Any workarounds I ...
  A: Diane, I have seen this before and not really seen a specific answer. Some say the Outlook ...
Outlook 200312/16/2010
  Q: I use Outlook at work to e-mail my clients. I would like to have some emails setup ready to use on ...
  A: I am sending instructions for 2003 but all versions are similar Create an e-mail template ...
Microsoft Outlook - attached files12/10/2010
  Q: I do ALOT of scanning and company policy states every scan must be delivered to outlook email. Is ...
  A: Cheryl, I don't know what you mean "send" only the attachments to another folder. You can't save ...
OUtlook customize view12/4/2010
  Q: I am just learning this microsoft outlook. You know when you send an email at work, at the top there ...
  A: the following link is a tutorial on adding columns to your inbox. ...
Spelling check in mail in English11/30/2010
  Q: while checking spelling in mail in English language the dictionary checks in French. But there is no ...
  A: How you can do this will depend on your version of Microsoft Office. The following may be of help. ...
"cloning" an Outlook contact11/24/2010
  Q: Is there a way to "clone" contact information in Outlook to create a new contact? I have multiple ...
  A: Dawn, yes there is . With an open contact that you have just created > depending on the OUtlook ...
Outlook Express11/23/2010
  Q: I did this before and can't figure out how to do it again. I need to copy my outlook express mails ...
  A: Peter - you would export the emails, you decide the format, the following two sites should be what ...
Outlook & Outlook Express11/16/2010
  Q: Nancy - I have been using Outlook Express for many years and have thousands of e-mails I archive for ...
  A: David - if these were my files I would create a file management system by creating subfolders by ...
Specifying an address to send11/12/2010
  Q: Nancy, I have four different email addresses. Most of the time, it doesn't matter which one I use. ...
  A: Jan, I am not aware of a way to create a relationship between a contact and an email account other ...
Outlook Question11/8/2010
  Q: I am using Outlook 2007. How do I edit existing and delete Quick Parts text in the Quick Parts ...
  A: Lauren, the follow is from Microsoft working with Quick Parts in OUtlook 2007 The Microsoft Office ...
Outlook 200011/4/2010
  Q: I have installed micro office 2010 student/home addition which does not include outlook 2010. Now my ...
  A: Bob, Outlook 2000 will not run and is not compatible with Office 2010. It is several versions ...
Unread emails in outlook and my blackberry10/25/2010
  Q: I want to be able to see my unread emails on my outlook even if I have already opened them already ...
  A: I do not see what version of Outlook you are using Outlook up to 2007 Tools menu > Account ...
Address book10/22/2010
  Q: I am using Microsoft Outlook 2000 SP3 and Outlook Express 6 I have been using Outlook Express for ...
  A: Ed, there is a compatibility issue. You can't import from a newer version of something into an ...
email10/12/2010
  Q: how can i return my e-mail to Microsoft outlook from outlook express i am using xp
  A: Keith - you would setup your Microsoft Outlook the same way you did OUtlook Express. Export your ...
MS Outlook 200710/8/2010
  Q: I'm trying to install antivirus software but it won't install because a dialogue comes up that ...
  A: Ivey - the one suggestion I have is to use the Task Manager to close Outlook. Right click in the ...
Outlook's handling of Windows Live Mail10/1/2010
  Q: Nancy, I'd be very grateful for any help you can give. As you can see, I've a windows Live a/c, and ...
  A: Lawrence - I am not using any of the features except Outlook that you have described. I can suggest ...
Email merge9/30/2010
  Q: I have a list of contacts (names and email addresses) in an Excel spreadsheet and I would like to ...
  A: Nicole, Microsoft Word is the easiest method to create a mail merge using either Outlook Contacts or ...
OUTLOOK CALENDARS9/29/2010
  Q: How would I be able to combine two calendars without physically keying in appointments. Is there a ...
  A: Verdie, export from one Calendar and import into the other. Export calendar data to Excel ...
Outlook 2000 and emails9/25/2010
  Q: I am using Outlook 2000, I have a yahoo mail account and a comcast.net mail account. I was told you ...
  A: Jacque - the following is from Yahoo. You are probably not going to see support for Outlook 2000 ...
Outlook problem replying9/23/2010
  Q: when i reply to an email i get the below message. I can recieve any email and send as long its New ...
  A: Robert, I would review the following The following error will be bounced back to a sender if the ...
Outlook 2000 won't start9/16/2010
  Q: NOT on a network, but you should be able to follow. Outlook splash screen shows but then closes. ...
  A: Guy - there are so many possible variables that would be system specific I would suggest doing a ...
e mails9/13/2010
  Q: I am not receiving the E mails which are waiting
  A: Judy - it may be your Outlook settings have to be reviewed or you have a very large email blocking ...
hidden email addresses9/12/2010
  Q: I am using Outlook Express with WIN XP on a Dell Dimension PC on Verizon FIOS network. I have an ...
  A: Joe, I had a few thoughts but I would export your outlook address book into an excel spreadsheet ...
Outtlook 20009/10/2010
  Q: I have Outlook 200 installed on 2 different computers. The same problem popped up on both of them ...
  A: Kirk , if this happened on two different computers than what is the common denominator. I would ...
.pst files9/9/2010
  Q: After a crash, Outlook was reinstalled. "Restored" data contains numerous errors, missing ...
  A: Judith - I am not aware of a way to import a pst file into any other program than Outlook. The ...
outlook 20109/8/2010
  Q: I just purchased a new laptop and office home and business 2010. I imported by pst file and all is ...
  A: Gerry - Outlook 2010 sets up an Inbox for each email account. From the View Tab > Layout group > ...
Pictures embedded in e-mail9/6/2010
  Q: Whenever I send e-mails to my wife that have pictures (e.g. jpegs, tiffs, etc.) within the e-mail, ...
  A: Steven, there can be other variables. Is Word the email editor? The recipient's formatting ...
Pictures embedded in e-mail9/5/2010
  Q: Whenever I send e-mails to my wife that have pictures (e.g. jpegs, tiffs, etc.) within the e-mail, ...
  A: Steven, the difference is the default formatting of the emails. RTF formatting will embed the image ...
Microsoft Word on Amazon9/4/2010
  Q: 1- Would you know if it's legal to buy used or new Microsoft office products from Amazon? 2- Would I ...
  A: Hashem Ireally can't speak to this, it would depend if the seller has a legal copy and is also ...
Multiple PST files8/20/2010
  Q: I have Outlook 2010. For some reason I have 2 PST files. 1.) Mike.PST 2.)Outlook-Backup.PST. All ...
  A: Mike - I would suggeest the following as you know how these files were created and if you are on a ...
Button in the ribbon that can open the template8/19/2010
  Q: I want to create a button in the outlook main ribbon, by clicking on that Saved templates should be ...
  A: I am using Outlook 2007 - Right click the toolbar > Customize > Click on the Commands Tab > scroll ...
in coming e-maials8/17/2010
  Q: I get the same e-mail coming in, sometimes 40-60 and up. this happens quite often. I will have 1000 ...
  A: Paul - this is a virus or spam from somewhere. I would run a scan be sure your protection is up to ...
Outlook very slow sending out emails and sometimes stops.8/16/2010
  Q: When sending e-mail vie Outlook 2003 the e-mail many times go out very slowly (like and hour or ...
  A: Clifton - is your outlook account a different one than your g-mail account. If so it may be the ...
replying to an email8/14/2010
  Q: I have the newest Microsoft Outlook now & when I reply to emails & leave the email in my inbox, ...
  A: Terri - I thought I had already responded to this one. It may be that your Outlook view is showing ...
Outlook working with AOL8/13/2010
  Q: I just recently started using Outlook to view emails from my AOL account. Still definitely in the ...
  A: Jeff, I am not seeing which version of Outlook you are using. The following is from Microsoft but ...
Invisible8/10/2010
  Q: I sent a mass mailing from outlook to many people and got a message from a girl that was angry her ...
  A: Dina, you use the BCC field. She was correct it is not good protocol to include an e-mail when ...
Email8/5/2010
  Q: When I turned on my computer this morning to get my emails - all previous emails, sent folder and ...
  A: Ruth - there are several reasons why this may have happened. I would suggest that you try importing ...
outlook express8/3/2010
  Q: My son decided to clean up my e-mails but deleted some that I did not get to. Is there anyway to ...
  A: Otherwise they are gone. You can change this setting for future use from the Tools menu > Options > ...
away on vacation message8/2/2010
  Q: I want to inform folks in my address book that I will be gone for a few days by sending them a form ...
  A: Frank - I am assuming you are referring to the "out of office assistant" which automatically ...
eleminating email addresss8/1/2010
  Q: I want to send emails to a group and eleminate their address on the email. There is no group contact ...
  A: Joy - if you are using Outlook (I don't see what version of outlook you are using) you can open a ...
losing emails from in box7/19/2010
  Q: For the last 2 days, when I send a response to anyone's email, the original email disappears from my ...
  A: Chip - I would double check your virus protection and do a complete scan. If you aren't current ...
outlook express7/18/2010
  Q: How do stop using outlook express so i can go back to regular e-mail with aol so i can check my ...
  A: Barry, I am assuming you have an Outlook account and an AOL account. They are not related. I am ...
Pasting into email keeping page breaks7/17/2010
  Q: I am in the midst of submitting portions of a book to agents. Many are requesting that the sample ...
  A: Linda, I would review the format of your emails. It may be set to plain text. From the open email ...
sending an email newsletter7/12/2010
  Q: I am using publisher 2003 to create a newsletter that I would like to send in a personalised email- ...
  A: Rey - the following free Microsoft Office training site will help Convert a print newsletter for ...
Mail/Merge w/different Formats7/11/2010
  Q: Each day I receive a new spreadsheet with rows of customer info; columns include their name, email, ...
  A: Monte, I believe the following will be very helpful to get you started. Microsoft offers free ...
Outlook Help !7/10/2010
  Q: Im so glad to find someone who can help ! well, hopefully you can... I have one email in outlook ...
  A: An option is to leave a copy on the server or to access mail using the webservice your ISP provides. ...
how to recvoder pst folder in outlook 2003?7/9/2010
  Q: I hd malware take over my HP Media Center desktop, and did a system recovery to take it back like it ...
  A: Allan, if a system recovery is a reformat of the hard drive the file is gone. It would be a *.pst ...
Retrieving Outlook E-mails7/5/2010
  Q: Is it possible to retrieve outlook express e-mails after formatting windows?
  A: If you have formatted your hard drive you have deleted everything on it. If you left copies of your ...
Non-receipt of Sent emails In Outlook6/26/2010
  Q: I've just restored Windows Outlook as my default programme after abandoning Windows Live. I tried ...
  A: I can only suggest that you double check your settings. If they are correct you should be able to ...
No drop down box for attachments6/23/2010
  Q: I am not sure why there is no drop down box in outlook for an attachment If i attach something it ...
  A: Glenn - how attachments are handled in Outlook is determined by the format of your email. RTF (Rich ...
Not receivng emails on Outlook6/21/2010
  Q: Since Friday evening I have experienced new problems with receivng my emails in my Outlook. I am ...
  A: Emma - I would check your setup and see if you have checked to keep a copy of your emails on the ...
arrange mail6/20/2010
  Q: can I make my Inbox massages move to different folders according to sender? automatically? kibsi
  A: Check off from sender and select the box you want the mail to move to . If you want more advanced ...
Transferring my contacts from one computer to another.6/13/2010
  Q: I am trying to copy my contacts from my old PC to a new one and have read about 6 website ...
  A: Len - I am assuming you are trying to use Contact from Outlook from one computer to another. Have ...
Bcc: email + reply6/11/2010
  Q: When a person who has rececived one of my emails hit reply does everyone who is bcc: see the reply? ...
  A: Can this be changed on a network, possibly. The following is a demo from Microsoft ...
Outlook6/7/2010
  Q: I send emails messages from my outlook and some time recipients don't receive them until hours after ...
  A: Leo - if you send out an email to several recipients and some receive in a timely manner and others ...
Office 20036/1/2010
  Q: I have just upgraded from office 97 to office 2003. I am trying to import my folders that I was ...
  A: David - I do not know what the identities folder is. If you upgraded you should still have the ...
Printing Distribution Lists in Outlook V5/29/2010
  Q: I have been through the Distribution Lists printing menu and tools/options and I cannot figure out ...
  A: Nina, this may be printer dependent or you might want to double check your page setup settings. ...
pst file size discrepancy5/26/2010
  Q: Why is my Exported Outlook file of my Personal Folders and all sub-folders much smaller than my ...
  A: Steven, thank you for clarifying- I do not export my entire personal folder, I export each folder ...
pst file size discrepancy5/25/2010
  Q: Why is my Exported Outlook file of my Personal Folders and all sub-folders much smaller than my ...
  A: Steven, Outlook.pst is all of your Outlook objects Inbox, contacts, calendar, etc, whereas when you ...
multiple email5/23/2010
  Q: Can I have multiple email addresses coming into my Outlook?
  A: Jerry - yes you can. Just as you setup the original email you set up additional emails from the ...
Recovering Outlook Data5/21/2010
  Q: I mistakenly deleted some items from my calendar in Outlook. I do back up my Outlook Personal ...
  A: Steven, if you backed up or exported into the *.pst format the file extensions will be *.pst. How ...
How to identify the source of an email5/20/2010
  Q: ! I'm using Outlook 2007 with multiple e-mail accounts and I'm conducting an experiment to see with ...
  A: Bob, with the email open click on the Options group> handler button that opens the Message options ...
outlook 2007 and calander appointments5/19/2010
  Q: We have two people, who are having trouble with outlook and appointments. Person 1 sets up a ...
  A: in which case I would not be able to help. You might check here... How to troubleshoot missing ...
About signature with pics for replying Email5/18/2010
  Q: I have created a singnature with pics for my outlook and named it untitled. I also selected untitled ...
  A: Eva - I would ask what your settings are for these emails. If you are replying to a plain text ...
MS Office Spell Checker5/17/2010
  Q: I recently reinstalled MS Office Professional 2000. I no longer have a spell checker. In ...
  A: Bob - This is an Office installation issue rather than using Word. I would review the following ...
Mail distributin list5/16/2010
  Q: I had a very large email distribution list (several hundred email addresses). I recently renamed it. ...
  A: Jacky - if you have created back up pst files you may be able to import a backup copy and ...
reply5/13/2010
  Q: I have Outlook 2007. When I hit "reply" to an email, the font I am presented with, like in my ...
  A: Chas - If an emailed was sent to you in plain text mode then when you reply it will continue to be ...
Error received in Outlook 20035/10/2010
  Q: In the past week or so everytime I open outlook to attempt to read my e-mail, sync with my ...
  A: June - I would review the following http://support.microsoft.com/kb/839881 ...
Backing up Outlook 2003 data4/28/2010
  Q: I have an old laptop (Dell d800, with XP pro, office pro 2003) which has some important emails in ...
  A: I suggest the following ... http://office.microsoft.com/en-us/outlook/HA011030811033.aspx I would ...
EMAIL RULES4/22/2010
  Q: is it possible to set a rule in Outlook 2003 that allows you to automatically move or delete a ...
  A: Lucy - I am not aware of a way to delete an email or run a rule automatically after it has been ...
.pst file can not be found - follow-up4/19/2010
  Q: Every mounth I create a .pst back-up of my Outlook files and save it on an external hard drive. I ...
  A: I am not sure how your default location for your *.pst file was changed. (the following link if ...
.pst file can not be found4/18/2010
  Q: Every mounth I create a .pst back-up of my Outlook files and save it on an external hard drive. I ...
  A: Steven, when Outlook opens, by default it looks for the *.pst file. If you delete it - it is not ...
Outbox anomalies4/16/2010
  Q: I'm using Outlook 2003 on Windows XP. I am plagued by an old problem that I thought had gone away. ...
  A: Sheri, I have run into this problem and I have found that it is usually a problem with either a ...
Outlook - Sound Change4/14/2010
  Q: My OS is XP Pro (SP3), w/Office XP--Outlook (2002?). I want to change the sound when new mail ...
  A: Cecil, I cannot duplicate your exact OS and I no longer have Outlook 2002 installed. I have ...
outlook 20074/9/2010
  Q: really hope you can help with this. I read about this error on the internet but never found a clear ...
  A: Adena, I am not familiar with this problem. I would ask if you have Write installed on your ...
Virus?4/6/2010
  Q: Every time I click on send/receive in outlook 2003 as well as getting and sending my emails it sends ...
  A: Bob - I do not see what kind of email you have but there are lots of posts out there on this ...
starting Outlook4/5/2010
  Q: i'm about to run / start Outlook on a new computer and add an existing email account to it. My ...
  A: From your question I am assuming that you keep a copy of your emails on the remote server. Do you ...
Microsoft outlook3/29/2010
  Q: I'm using Microsoft outlook 2003. When I press send/ receive the following message appears - error ...
  A: Jeff - the following is from Microsoft's solution center. Be sure to review the option if you are ...
Outlook3/26/2010
  Q: I have a new Windows 7 computer and I want to transfer my calendar and email from my old XP (plus ...
  A: Richard - the following link will take to the Microsoft training site. Basically what you will do ...
Outlook Fields3/16/2010
  Q: I have a large number of contacts in an excel sheet and I want to import it into Outlook Contacts. ...
  A: You then follow the wizard importing from a file and selecting the excel file. At one window of the ...
Microsoft Outlook 20003/15/2010
  Q: The default font in my Outlook 2000 has always been Ariel 10 Black. Today when I replied to an email ...
  A: Arletta - I am not seeing if you are using Microsoft Word as your email editor in Outlook. what ...
Import the messages from *.dbx file to Microsoft Outlook 20033/14/2010
  Q: I have tried to Import the messages through the Import & Export option under the File menu as per ...
  A: dbx file ...
Outlook Folders3/10/2010
  Q: I have Outlook 2007 and have a problem with my e-mail folders. At the top of the list of my e-mail ...
  A: Steven, I believe you are referring to an archived *.pst folder. If this is the case you can reopen ...
Enter Network Password3/2/2010
  Q: Josh
  A: Joshua - I entered the following in the browser search field-I used Google. outlook express 2002 ...
Outlook Outbox2/27/2010
  Q: me again. I have Outlook 2007. I have a few messages that are hung up in my outbox. I've tried F9, ...
  A: Chas, it may be that you have "send immediately when connected" checked so each time you open ...
Multiple Email Accounts2/20/2010
  Q: I have set up two (soon to be three) e-mail accounts in my Outlook. All messages are coming into the ...
  A: Kristen, you can create as many sub folders under the inbox as you would like. Right click > Inbox ...
mass email problem2/19/2010
  Q: I need to send 325 reply emails, let me explain The emails I want to send out are in my sent emails. ...
  A: Steve, emails in your sent folder are FROM you , if you select more than one email you will notice ...
Using e-mail2/17/2010
  Q: I use AOL for all my e-mail. Sometimes, when I go to a website such as Craigslist, I click on an ...
  A: Dan, Open Outlook, click on the Tools menu > Options > OTHER tab Take the check mark off of make ...
Transferring contact list2/15/2010
  Q: How do you transfer the contact list from Outlook express or Outlook to the Outlook on another ...
  A: Stanley, I don't use Outlook Express but in Outlook you would export the contacts from the file ...
Retrieve archived email2/12/2010
  Q: how do you retrieve archived emails? i found the path C:/documents and settings/ ..... and found ...
  A: Jane, I think the best response is Outlook help. You don't open a *.pst file you import it. I ...
outlook forms and views2/9/2010
  Q: 2 questions. When wanting to set a default view for either contacts default folder or a copy of that ...
  A: John, I see that you are looking to set the default view of the contacts folder. Whatever view you ...
Office Outlook 20072/7/2010
  Q: In recently installed Outlook 2007 on my laptop. How do I enable Outlook 2007 so that it only reads ...
  A: Stanley - you can leave the messages on the remote server from the Tools menu > Account Settings... ...
Adding e-mail to contact list2/5/2010
  Q: If I am sending an e-mail to someone and want to right click to save the e-mail to the contact list, ...
  A: You can also add the recipient after sending by accessing the sent email from the Sent folder and ...
duplicated addresee2/4/2010
  Q: Could Outlook advised me if a put the same addresee in the field "from" ,it is name like that? ...
  A: The only way you can be sure that won't happen is to use a Distribution list - you can create more ...
Outlook 07 Distribution List hangs2/3/2010
  Q: My Outlook 2007 Distribution List, when sending out, will hang and stop sending. I have no idea who ...
  A: Lucy, I would ask how many emails are on the distribution list? There is a limit and the number is ...
A question to get the facts straight2/2/2010
  Q: Do affiliates need to have a website for link cloaking software to work when they send prospects ...
  A: Sterling - it appears that at the very least you need a web service (purchase of a domain name)that ...
MS Outlook Tasks2/1/2010
  Q: whenever I open my tasks in Outlook 2003 the viewer always opens at the tasks which are futhest ...
  A: Jonathan, if you open your Tasks in To-Do-List view (or any view that shows the Due Date column) and ...
deleting unread mail1/27/2010
  Q: How can you delete an unread email? I cannot delete them without opening them, either from spam or ...
  A: Krista, I was unable to duplicate this problem. Have you tried using the delete keystroke to delete ...
email problems1/26/2010
  Q: I have Microsoft outlook 2003 on my computer the problem that i am having is that when i want to ...
  A: Once the emaiils have downloaded from the remote server to your Computer and you open them with ...
Outlook contacts1/25/2010
  Q: When I receive email containing an Outlook 2007 contact Business Card from someone (I also have ...
  A: Chas, I checked the formatting options. A plain text email with a business card attached comes ...
outlook1/12/2010
  Q: my microsoft is not working right. it keeps saying your microsoft sever is unavalible. i have alot ...
  A: It sounds like your Outlook is not configured correctly if it is a free standing computer. The ...
outlook1/11/2010
  Q: my microsoft is not working right. it keeps saying your microsoft sever is unavalible. i have alot ...
  A: Billy this is not really enough information I would try reviewing the following and see if they ...
Outlook 20071/10/2010
  Q: I have Windows Vista. How do I set up a new email account? My book says to go to Control Panel>Mail. ...
  A: Chas, open Outlook > go to the Tools menu > Account Settings... > New...I am guessing a Pop3 account ...
Microsoft Outlook1/9/2010
  Q: I have all of my contacts stored in Microsoft Outlook (2007) and have assigned my contacts to ...
  A: Sarah, Category is not one of the field names available in the Mail Merge Recipients dialog box ...
Importing contacts into Outlook 20071/7/2010
  Q: I've recently reformatted my computer (operating on XP) and saved my contacts list as a 97-2003 ...
  A: Lynn, yes there is an issue with what how the email field is being mapped. At this point I would ...
Importing contacts into Outlook 20071/6/2010
  Q: I've recently reformatted my computer (operating on XP) and saved my contacts list as a 97-2003 ...
  A: Well you exported correctly and into different formats is always a good idea. I am assuming you ...
Outlook 2003 - "TO" and "Auto Assistant" functions1/5/2010
  Q: As part of 2010, my goal is to get things to work smoothly so I may be more efficient. To that end: ...
  A: Sherrill, it is not clear if you are on a network at work or an individual PC. If you are on a ...
server1/3/2010
  Q: I'm on Outlook express with NTL. I have a nokia mobile that I want to set up for email. Part of the ...
  A: We are not touching anything in Outlook just looking Open Outlook Tools menu > Options > Mail ...
Do you know how to stop outlook from downloading already received emails?1/2/2010
  Q: Do you know how to stop outlook from downloading already received emails? Could u help us on that ...
  A: You might want to try going to the Tools menu > Options > Mail Setup > Email accounts > select view ...
outlook 200312/30/2009
  Q: Even though I tick the box for delivery receipts it does not work. I have checked this by sending ...
  A: Martin, I can tell you that if the recipient declines to check or accept the read receipt option you ...
Outlook .pst file corruption12/26/2009
  Q: I'm having ALOT of problems with missing contact records. I enter a contact and a task for that ...
  A: Jack, I can only suggest that you decrease the size of the *.pst file. It seems really excessive. I ...
Using undisclosed recipients with a existing distribution list in Outlook12/23/2009
  Q: How do you send an e-mail message as undisclosed recipients in Outlook using an existing ...
  A: Sheila, you use the BCC field. Open an Email form > View menu > select BCC If you use Word as your ...
Out look help12/22/2009
  Q: I am using outllok 2007; I received a text file attached email from my collegue very end of the day. ...
  A: Rocky - Tools menu > Rules and Alerts > New From Blank > Check messages when they arrive > next ...
Out look help12/21/2009
  Q: I am using outllok 2007; I received a text file attached email from my collegue very end of the day. ...
  A: Rocky, I do not help with macros but there is a rule feature under the Tools menu , Rules and ...
Not Receiving Emails from outlook12/18/2009
  Q: I recently started working for a company new to the computer world. I too am also new to the ...
  A: Celena, I hesitate to suggest company policy but from what you have described it appears that copies ...
Pst file to excel12/17/2009
  Q: I have a .pst file (contacts in outlook) that I want to export to an excel file. However, the ...
  A: Dan, you would import a file into Excel however Excel does not recognize *.pst files. If you really ...
Outlook E-mail12/14/2009
  Q: I'm having problem with outlook 2003 freezing up on me,I will be looking at my e-mail and all of a ...
  A: Lee - I would ask does this happen when you try to open an attachment? Is this on all emails or is ...
MS Outlook 2007 calendar entries not visible12/11/2009
  Q: My calendar entries seem to have either become hidden or deleted. This began with December 2009. I ...
  A: Mark, I did search on this and there were so many results, one of which was ...
MS Outlook Calendar - history12/8/2009
  Q: I cannot find the setting that will retain my MS Calendar entries. They seem to get automatically ...
  A: Craig, I have not seen this before, however some thoughts. Are you on a network where the ...
Outlook Calendar Option Grayed Out12/4/2009
  Q: Today I upgraded my Microsoft Office from 2003 to 2007. All my calendar appointments seemed to ...
  A: Jade, I am not sure if you are on an exchange server or not. If so this may be the issue. There ...
Opening pst files12/2/2009
  Q: .. I have backed up my laptop outlook 2007 e-mails using the Personal folder, onto my external ...
  A: Isabelle - you don't open *.pst files you import them into Outlook from the File menu. However... ...
Problem Sending E-Mails Having Artwork or Pictures12/1/2009
  Q: When I forward e-mails that have photographs in the body of the e-mail, the recipient receives the ...
  A: Steven, you can determine what format to send emails you cannot determine how someone receives them. ...
Spell check problems11/26/2009
  Q: I've been using Microsoft Outlook for a while now and suddenly my spell check does not work at ...
  A: Marnie - I am not seeing which version of Outlook you are using and not sure if you are using ...
Outlook 200011/21/2009
  Q: I cannot send to more than ten people at once. I am a member of a club and would like to send the ...
  A: John, the number of email recipients is dependent on the size of the attachments, the formatting ...
Receiving Vcard problem as attachments11/18/2009
  Q: I am using Outlook 2007 and have a problem receiving VCards. When friends are sending them they are ...
  A: Thad - Hopefully the following will help. You have to right click and select Add to contacts. ...
printing and search options11/17/2009
  Q: 1. In MS Outlook 2007, the section visible(advanced search) on expanding "instant search" is ...
  A: Turn Instant Search on or off http://office.microsoft.com/en-us/outlook/HA102378331033.aspx Word ...
Setting MS word as editor11/16/2009
  Q: I used to have MS Outlook 2003, in which we had set Ms word as editor and want to set MS word as ...
  A: Outlook 2007 uses Word by default as the email editor -It is already in place From the Office ...
Outlook 200711/15/2009
  Q: Many months ago, I had Outlook 2007 installed on both my PC (Win XP Pro) and my laptop (Vista). ...
  A: Chas, I am not sure how you were getting duplicates emails on two separate computers. I think ...
Deleting back-Up File11/11/2009
  Q: I recently created a back-up of my Outlook files because I was having a problem with syncing with my ...
  A: Steven - the following site may be of help but do be careful. Read the entire article first. ...
Outlook11/10/2009
  Q: This is really off because if I transfer one to a folder, it reverts to showing who it came from. I ...
  A: Christine, I am going to guess that you are referring to the column headings within the Inbox of ...
Outlook Autofill11/6/2009
  Q: My question kind of goes with a previous question from someone else.... <i>previous question</i> ...
  A: Linda, if you import your contacts from the old computer to the new computer the addresses will ...
pst files10/16/2009
  Q: I am now retired and have another computer abroad. I use outlook 2003. When I travel between the 2 ...
  A: Josh, Usually you would import your *.pst file into Outlook not copy it on the computer. It may be ...
Outlook Contacts10/9/2009
  Q: In my Outlook 2007 contacts, I have dates of birth for all 104 of them. How do I get these 104 ...
  A: Jack - they should automatically be there. ...
MS Outlook10/8/2009
  Q: All of a sudden, when I get a new email, the Outlook icon in the systems tray (?; lower right hand ...
  A: Chas, I am not seeing which version of Windows you are using or which version of Outlook. I can ...
disappearance of CD ROM icon in my computer page/folder9/30/2009
  Q: I am munsif ali from pakistan. I have x86 based cpu from omni tech corporation. It is P-3, 647 MHZ ...
  A: Munsif - this is a common problem. Perhaps the following will help. ...
Transferring outlook 2003 from one computer to new computer9/29/2009
  Q: I saw a similar post as this, but party was transferring to VISTA. I will be transferring from XP ...
  A: Denise, you transfer files from Outlook using the File menu > Import/Export What format you use ...
MS Outlook9/26/2009
  Q: I have a large e-mail stuck in my Outbox. I cannot delete it. When I try I get the message "The ...
  A: Karen, I don't see what version of Outlook you are using but you might try the following ... ...
MS Outlook9/25/2009
  Q: I have a large e-mail stuck in my Outbox. I cannot delete it. When I try I get the message "The ...
  A: Karen, it may be that you have the automatic send and recieve checked. Tools menu > Options > Mail ...
Outlook express9/21/2009
  Q: When I enter the e-mail inbox and the screen of my e-mails displays and I select an e-mail that has ...
  A: Richard, I have never used Outlook Express but in Outlook you would go to the View menu > Current ...
unable to acess owa9/19/2009
  Q: ,,,,,,,,,,, I m stuck at point, when i am trying to acess my mail thorgh owa i got a error Outlook ...
  A: Satya - there are many results from the error the following might help ...
saving all emails9/17/2009
  Q: How do I go about if I want to save all emails that I have sent and received once a month? I run ...
  A: Excel spreadsheet, Comma Separated Value (CSV) or Personal file *.pst. From the File menu ...
not reciving email in Outlook9/11/2009
  Q: I am not receiving emails in my Outlook for a week now. when i sing in to my hotmail account trough ...
  A: Katalin, if Outlook is working for your other account and Hotmail is not then the problem is between ...
PST File Not Found After Backup9/10/2009
  Q: I moved the messages in my Inbox into folders by year, and then backed up each folder individually. ...
  A: Jamie, I guess i would have to ask how did you backup the folders? Did you Archive them? Did you ...
Printing from outlook...9/7/2009
  Q: I have created an email 'sign off' signature as a gif with the following dimensions 742x274px. It ...
  A: Mark, that is a very large image to include with an email. The variables in Outlook are The editor ...
Emails9/5/2009
  Q: I would like to know how I can separate my two e-mail accounts that I access through Outlook 2007 ...
  A: Tyrone, I use Rules and Alerts under the tools menu to have emails for different email accounts come ...
É instead of ? in outlook9/4/2009
  Q: For no obvious reason and not consistently, I seem to get an É instead of ? in outlook. Do you know ...
  A: Nick, it appears that you have a different language keyboard selected. there is a site with some ...
MSN HTTP Account Configuration9/3/2009
  Q: I have followed the instructions on how to configure my Outlook with an msn mail account. The error ...
  A: Sammy, there are several reasons and I don't see which version of Outllook, etc. so It might be ...
Outlook 2003 SP3 - Task View in Outlook Today9/2/2009
  Q: This has been bugging me for years. I have All Tasks showing in Outlook Today. For some reason, ...
  A: just a follow-up . I had opened the task, marked it complete and closed it. The task was shown ...
outlook 20079/1/2009
  Q: I've a problem with outlook 2007 trial version came with vista, the prob. is when i save the ...
  A: Mesha, I have not heard of this problem before. You might want to check the following site. ...
Mass E-Mails8/30/2009
  Q: In my business I often have to send email notifications to a large # of addresses i.e. 2-3000 at ...
  A: I am not aware of emails not being received because one address was incorrect. Do be aware that ...
Mass E-Mails8/29/2009
  Q: In my business I often have to send email notifications to a large # of addresses i.e. 2-3000 at ...
  A: Marion, yes using the BCC field for sending multiple emails is good email practice. When the ...
Copying Outlook Contacts8/27/2009
  Q: My wife is retiring and wants to have a copy of the contacts from her computer at work. How do I ...
  A: Jack, assuming that the versions of OUtlook are the same on both computers you will export into a ...
Outlook express8/26/2009
  Q: I am using the outlook express email software and I need to send same email for more than one ...
  A: You use the Bcc field when sending to a group of recipients. Open an email form and click on the ...
Outlook8/19/2009
  Q: I wanted to stop receiving mail in outlook express. How can i do it? please help me as i am not able ...
  A: If you don't open Outlook Express the emails won't download from the remote server. For more ...
Transferring Outlook data from one PC to another8/15/2009
  Q: I am getting in touch to find out how to transfer Outlook data from one computer to another ...
  A: JOhn, you want to export your Outlook objects (inbox, send, calendar, etc) from the 2003 machine and ...
Outlook 2003 email mystery8/9/2009
  Q: I have Outlook 2003 on my XP laptop. There is one email address that never receives an email sent ...
  A: Steve, I am going to suggest that the recipient is receiving the email in his junk or spam folder or ...
Microsoft Office Outlook 2003 + overlapping Word8/6/2009
  Q: I just downloaded the Microsoft Office Outlook 2003from a CD and it worked. I just tried to send an ...
  A: Suzanne - I am not sure what is happening. Is Outlook from a Microsoft Office CD? How were you ...
Format Excel file for Contact List into Outlook8/1/2009
  Q: How do I format an excel file containing list of contacts (and how should the fields be placed) into ...
  A: Chris, you need to have the data broken down to the smallest denominator. Column A=First Name Column ...
Address Auto complete7/30/2009
  Q: my adress auto complete function keeps resetting everytime i turn off my computer. i have to ...
  A: Jason, the setting to use autocomplete is... Tools menu > Options > Preferences > E-mail options > ...
Keeping Contacts Private7/29/2009
  Q: How can I send a message to someone or a lot of people and keep their identity confidential. ...
  A: Bob, this is the BCC field and a very courteous way to send emails to a large distribution list. I ...
MS Outlook 20077/27/2009
  Q: When ever I reboot and open MS Outlook 2007, I get the following: A window pops up titled "MS ...
  A: Chas, it appears that the Outlook Connector has been downloaded or installed on your computer. ...
spam problem7/26/2009
  Q: !Spam}i don't know what is this please guide me what to do ?
  A: If this only occurs from a particular sender who is using a provider that is including this text. ...
Quoting HTML-Mail in Internet Format7/23/2009
  Q: When I answer an HTML-email, I set Outlook to indent and prefix the original message. This results ...
  A: Malte, I have never found a way to simply get rid of the blue line. I copy the text, Select all > ...
Capacity7/20/2009
  Q: 2 Questions. Some months ago with my HD dying I tried switching my emails and folders to the new HD. ...
  A: There are limits to the applications and it is sounding like you may have thousands of emails that ...
settings7/19/2009
  Q: I have 2 questions. First One: I cannot get my e-mail to automatically check for received e-mails ...
  A: Don, number 1 from the Tools menu > Options > Mail Setup put a check mark next to Send immediately ...
Issues with MS Outlook7/18/2009
  Q: I currently started to use MS Outlook 2003 at work and I've already faced 3 issues with this system. ...
  A: 1. This may be printer dependent but I can select which page from my printer dialog box. File > ...
saving my current outlook7/17/2009
  Q: I have Outlook 2003. My hard drive is going to be wiped clean and Outlook will be re-installed. ...
  A: Chris, you can export all your Outlook objects (Inbox, Calendar, Journal, etc) into many different ...
outlook email7/12/2009
  Q: I recently had to get another computer due to it crashing and this computer has windows xp with ...
  A: Jim, I am not really clear on your question but I think I see that your new computer has the new ...
Repeat email7/10/2009
  Q: MS Ourlook 2007. Often, especially with large attachments, email stick in the outbox and just keep ...
  A: There are limits to the size of an email and this can be determined by the ISP you are using. If ...
Outlook 2003 changing default email account7/10/2009
  Q: I operate windows XP SP2 and have recently added a new e-mail account in Outlook and cannot change ...
  A: Derek - from what you are stating - the email account is not setup properly within Outlook. You ...
Blocking Sender's Email7/6/2009
  Q: Blocking Sender's E-mail I have Office 2007. I have been getting a number of spam emails using a ...
  A: Steven, it is very difficult to block these emails as you are finding out. you can create a rule ...
Outlook 2007 disappearing email7/5/2009
  Q: email has always worked, but suddenly not. When opening Outlook, send/receive automatically ...
  A: I can suggest that you do a search from the Tools menu > Instant Search > Advanced Find type in the ...
winmail.dat files6/27/2009
  Q: Whenever someone using Microsoft Outlook as their email server sends me an email with attachments I ...
  A: Scott, the sender needs to send the attachments in a different format. I have seen this and I also ...
cannot open compressed .dbx file6/20/2009
  Q: my sister said "ok" to compressing my inbox, while I was not looking. I would never have done this, ...
  A: Paula, I have not seen this before. But,I did a Google search on the following. microsoft outlook ...
Auto filing of sent items to folder6/14/2009
  Q: I have my Microsoft Outlook set up with two accounts. I have it set up so that when I recieve ...
  A: Kevin, you can use Rules and alerts to have all email from one account go to a different sent ...
MO6/11/2009
  Q: Got a good one for you. My mother-in-law is using Outlook with xp. She just started having a ...
  A: Terry, the sender determines the format of the sent message but you can change Outlook to receive ...
MO6/10/2009
  Q: Got a good one for you. My mother-in-law is using Outlook with xp. She just started having a ...
  A: Terry, it appears that some how the email form default text colour has been changed to white. I am ...
email6/9/2009
  Q: How do you link your email to outlook?
  A: First you setup up an account with your internet provider at which time you will receive a signon ...
lumping several addresses in one6/7/2009
  Q: Much repected, pls i would like to send emails to all the administrators in my organization via ...
  A: Dee, from the File menu > New > Distribution List > Type in a name like administrators Then add ...
Outlook 20026/6/2009
  Q: I know that messages sent from some sources are sent in html, but when I receive them they show as ...
  A: Laurence - you have checked HTML for creating new email messages not receiving them. I also do not ...
Auto fill not working6/4/2009
  Q: I am running winXP w/ outlook 2002 SP3. I always depended on my auto fill when sending emails and ...
  A: I don't have an answer for you but I would ask if you have changed your virus settings to delete ...
Microsoft Outlook account type, mail servers6/1/2009
  Q: Respected Sir! Using PC at home with wireless network connection, I want to use Microsoft Outlook or ...
  A: you need to ask your Internet Service Provider for this information. Who ever it is that you pay ...
Errors after configuring email to outlook5/30/2009
  Q: I have posted this at cnet.com, dell.com. I have emailed alltel, quicklink. I really think someone ...
  A: Janet, this problem is far too involved for me to jump into but in checking the error message it ...
categories & groups5/28/2009
  Q: I have a lot of address contact groups but have never added any categories. Is there some way to ...
  A: David, Categories are a great feature in Outlook and once you get in the habit of using them you ...
Outgoing Emails5/27/2009
  Q: I have set up acct in Outlook 2003 on machine with Vista. When I click test settings, test comes ...
  A: I would check the following http://support.microsoft.com/kb/813514 and Microsoft's Best Bet ...
Outlook Express 65/26/2009
  Q: When using my Outlook Express for e-mails I do not recieve mail while I have the Outlook open. If I ...
  A: Bob, - now I understand. Well, I have never used Outlook Express but in Microsoft Outlook you can ...
transfering outlook e-mails to a jump drive5/24/2009
  Q: I am wanting to know how to transfer my e-mail in (Microsoft outlook) that I have saved on my hard ...
  A: Jim, you can export your inbox and subfolders into several formats. From the File menu > ...
copy emails from outlook express folders to outlook 20075/21/2009
  Q: Please help me if possible. I have just purchased office 2007 professional. I am trying to copy my ...
  A: Anne, 7GB is a really large file for Outlook to have to work with. I have never used Outlook ...
ms outlook 2003 pro5/14/2009
  Q: I have yahoo plus i have configured ms outlook 2003 as the mail handler however.I can send email BUT ...
  A: Joseph - I am not familiar with Outlook Plus and I am not sure if this is something other than your ...
Reading Emails5/10/2009
  Q: I have a new Dell PC, Vista Home Basic and Outlook 2007. I transferred everything from my old PC ...
  A: There are others with the same issue, I can only suggest doing a browser search on the exact error ...
Reading Emails5/9/2009
  Q: I have a new Dell PC, Vista Home Basic and Outlook 2007. I transferred everything from my old PC ...
  A: Gayle, from the Tools menu > Options > Preferences > E-mail options... Select- Message handling - ...
Outlook5/8/2009
  Q: my icons and print in Office Outlook 2007 suddenly got bigger and I have not been able to change ...
  A: Danny - I believe the resolution may have been changed Start menu > Control Panel > Click on ...
e-mail pictures5/7/2009
  Q: I have windows xp, my e-mail works works fine sending and receiving, but the problem that I have is ...
  A: John, you need to review your virus protection software options. I don't know which one you are ...
e-mail pictures5/6/2009
  Q: I have windows xp, my e-mail works works fine sending and receiving, but the problem that I have is ...
  A: John, I checked on an XP machine and selected multiple images from My Computer, right click > Send ...
outlook 2007 spell check not working5/3/2009
  Q: I upgraded from 2003 to 2007 and the spell check does not work, although occasionally it does, so ...
  A: Greg, I'm not sure but once you have spell checked a document you have to reset spell check to do it ...
Outlook pst files4/27/2009
  Q: I was backing up my Outlook pst personal folder, but accidentally tried to open it with Microsoft ...
  A: it might not make a difference but just in case go to the Windows Explorer > Tools menu > Folder ...
Microsoft Outlook E-mail Problems4/16/2009
  Q: Everyday I delete or put my read messages into folders. And the next day they come back in my inbox ...
  A: Alicia, it sounds like you have a setting that is leaving copies of your emails on the server so ...
receiving same emails many times4/14/2009
  Q: recently i am having problem when i send email with attachement file, the email will stay at outbook ...
  A: Staying in your Outbox suggests that the attachment is large over 1mg. Having someone receive the ...
Outlook schedule4/13/2009
  Q: When I schedule an appointment in Outlook, then look at the schedule, it shows my name, not the name ...
  A: Charles I would double check how you are filing your contacts. From the tools menu > Options > ...
Outlook schedule4/12/2009
  Q: When I schedule an appointment in Outlook, then look at the schedule, it shows my name, not the name ...
  A: Charles, are you creating a meeting or are you just simply adding calendar items? If you are adding ...
add unread mail in favorites3/16/2009
  Q: as per subject i wnt to add 'unread view' in favorites folder, but i don't get unread view in ...
  A: the options for the different views are under the View menu > Arrange by > Current View and you ...
help me please...3/8/2009
  Q: i am using rocketmail.com yahoo account, now i want to use an outlook express to send and view my ...
  A: Gandung, you cannot bring yahoo mail into Outlook Express, you can check Outlook mail from within ...
auto fill3/6/2009
  Q: How do I find it on the toolbar? ANSWER: David, Edit menu > Fill > Series > autofill is not on the ...
  A: David, I am not familiar with autofill in Outlook. You can go to the Tools menu > Customize > ...
auto fill3/5/2009
  Q: How do I find it on the toolbar?
  A: David, Edit menu > Fill > Series > autofill is not on the toolbar. You need to enter text first and ...
DE-selecting outlook express as default2/24/2009
  Q: I read a question from Robert that is what I am trying to do also, which is to UNDO the fact that ...
  A: Chuck, you designate Microsoft Outlook as the default you don't undesignate Express. From Outlook, ...
Outlook2/23/2009
  Q: Unable to delete emails unless I close outlook and reopen it or switch between inbox and an other ...
  A: Chuck, I would double check what view you are using for your inbox. View menu > arrange by > ...
Notification of New E-Mails2/12/2009
  Q: Under my Personal Folder, I have a number of folders (such as a "Follow-Up" folder, and under the ...
  A: Steven, no you can't see the unread emails in the top level. What you can do is to Move a COPY of ...
disappearing emails2/11/2009
  Q: While outlook is downloading my in comming emails it says "receiving 1 of 5" then only one shows up ...
  A: Adam, it may be that you have your custom view to unread messages only. View menu > Current View > ...
Spelling2/5/2009
  Q: I'm using outlook Express - the spelling option does not work - it's telling me I have to buy ...
  A: Mark, I have never used Outlook Express but I would not spend $200 for an add on - I would do a ...
E-mail attachments2/2/2009
  Q: When I send e-mails (outlook 2007) with attachments they seem to almost never show-up at the ...
  A: Leo, because the email works from the desktop is appears that you are on a network at work. ...
How to transfer emails from outlook express to MS outlook2/1/2009
  Q: please i was trying to get my emails from my old pc using outlook express and i save a folder called ...
  A: Anna, you export from Outlook Express and import into Outlook. I have never used Outlook Express so ...
Lost Outlook pst file1/31/2009
  Q: Every month I back up my files, including the Outloot.pst file. Using Widows I followed the same ...
  A: Steven, I would suggest checking your virus protection, running a scan and be sure you are up to ...
Email Attachments1/29/2009
  Q: I can't veiw any attachments that get sent to me. The paper clip does not show up next to the ...
  A: Sarah, there are several variables as to why this is happening. There is more than one way to change ...
email stuck1/23/2009
  Q: i have a 184 mb file stuck in my outbox. just sits there. cant delete it what do i do thanks
  A: just a heads up 20mgs is probably a good maximum size to try to email on a high speed connection. ...
From Box in Outlook1/21/2009
  Q: Is there any way to set a default value in the From box when sending messages in Outlook 2003?
  A: Dan, from the Tools menu > Accounts > click on the email account name, if you have more than one ...
Number of Emails in the To field1/15/2009
  Q: Is there a limit to the number of emails one can send a message to in the "To" field? I tried to ...
  A: Haroun, yes there is a limit and it is based on the size and formatting of the email. Mass mailing ...
How to backup outlook data files?1/14/2009
  Q: I want to back up outlook data files automatically every evening to a remote disk drive. I have ...
  A: Roger, I am not aware of a way to do this automatically. It is the Outlook.pst file that contains ...
Microsoft Office Outlook not closing1/13/2009
  Q: I have been using Microsoft Office for the past few years and have used Microsoft Office Outlook as ...
  A: Dean, from the documentation that I have seen you need to have Outlook open by default to the ...
Wrong number of emails displayed1/11/2009
  Q: The number of mails in my in box do not correspond to the number it is showing the bottom left in ms ...
  A: If you have your inbox filtered than you will not see all the emails but the number on the bottom ...
microsoft outlook1/10/2009
  Q: "Is it possible to have Microsoft Outlook open without having to enter password every time ? I have ...
  A: Bob, there is no password associated with Microsoft Outlook, the password is a windows user password ...
will I lose e-mail addresses?12/29/2008
  Q: I am about to change my ISP. I use outlook 2003 for my e-mail. I have not put any contacts in my ...
  A: Melina, everything that is saved from Outlook is in a file title outlook.pst. If you have not ...
appointments from templates12/25/2008
  Q: I've just started using outlook 2007 having previously used the PIM in my PDA. I have appointments ...
  A: Neill, I don't have an answer for you but I did a browser search on the following string... ...
Outlook 200312/21/2008
  Q: Lee ANSWER: Lee, a dialog box can be anything from an open Printer window to a save as window. I ...
  A: Lee, I did a search on "close dialog box" "microsoft outlook" and came up with quite a few results. ...
Outlook 200312/20/2008
  Q: Lee
  A: Lee, a dialog box can be anything from an open Printer window to a save as window. I would ask how ...
email error12/14/2008
  Q: ican recieve emails but can not send them with microsoft office outlook
  A: YGail, you need to double check your settings, it appears that one of them is incorrect. usually it ...
Bcc in EMail11/24/2008
  Q: If I have a group of people that I want to send an email to, but don't want any of them to see who ...
  A: Richard, yes BCC is a great mail to bulk email. Send the email to yourself or leave the to field ...
Can't delete file in Outbox.11/23/2008
  Q: Two days ago I had attached a photo-album in an e-mail and sent it. The file is 100MB and is ...
  A: Alex, so I am guessing that I don't have to say this was a really bad idea and had it left your ...
Signature file11/22/2008
  Q: I have multiple signatures created for different mail accounts in my Outlook. Question is this - ...
  A: Roger, I am assuming you are using Outlook 2003 and using Word as your email editor. there are ...
Mail Returned11/20/2008
  Q: When people message my mailbox their messages are returned saying 'mailbox full'. My mailbox isn't ...
  A: Russell, it sounds like you have checked the option to keep copies of your email on the remote ...
MS outlook11/18/2008
  Q: How do I make MS Outlook do auto address complete ? I already click on the 'auto name suggestion'. ...
  A: Brenda, go to the Tools menu > Options > email options > Advanced Email options and be sure that ...
saving past calendar appoinments in Microsoft Outlook11/17/2008
  Q: I am trying to prevent my calendar from being erased after approximately 6 months. Is there a way ...
  A: Paul, I have not seen such a setting, and all my previous calendar items still show from several ...
Outlook email11/11/2008
  Q: i just set up Outlook and it moved all of my comcast emails to outlook. Every time I open Outlook ...
  A: Harri, not sure what you mean by Comcast. Do you view the email online using webmail which is on ...
outlook question11/6/2008
  Q: How do I setup an e-mail template in Outlook to have my name and contact information appear on every ...
  A: Anna, from the Tools menu > Options > Mail Format > Click on Signature You can create a signature ...
outlook virus11/3/2008
  Q: I'm not sure if I should ask u such kind of a question. I currently use Microsoft Outlook 2003. ...
  A: Eva, no I have not encountered this problem before. I would certainly run a virus check and be sure ...
outlook express10/27/2008
  Q: I have two outgoing messages "stuck" in my outgoing folder. Highlighting and deleting does not ...
  A: Terri, from the Tools menu > Options > Mail setup TAB, take the check mark off of Send immediately ...
Company Logo10/22/2008
  Q: I want to send out my e-mails with the company logo at the top of the page, I can do this with copy ...
  A: John, you can make an email template form. Example: Create an email template (new blank email ...
deleted items showing up in unread email folder10/21/2008
  Q: Recently, whenever I delete an email, it shows up in both my delete folder and the unread email ...
  A: Ted, I am not seeing what version of Outlook you are using. I don't have an "unread email folder". ...
Outlook personal folders10/18/2008
  Q: I currently have email coming from a Microsoft Exchange Server for work. I would also like to bring ...
  A: Bill, I cannot address any issues that relate to your exchange server at work and how it is ...
Missing emails from Inbox outlook express10/16/2008
  Q: Cause my size of Inbox is 1.99GB, am unable to receive any mails and and when I open, I cannot see ...
  A: I would try going to Web mail, almost all ISP providers offer the ability to go to their home page ...
outlook 2003/line breaks10/13/2008
  Q: Every new email message I send is double spaced. I want it single spaced. I cannot seem to adjust ...
  A: Tom, I am guessing that you are hitting the enter key at the end of what you have determined to be a ...
Multple answe10/11/2008
  Q: Is some way how to reply several mails at once? For ex. i have to send 34 same answers.
  A: Martin, you can use the BCC field and put all the recipients addresses in that field. Hit reply to ...
outlook10/8/2008
  Q: Up grading from 2003 to 2007, will everything be transferred automatically?
  A: Gary, if you are upgrading on the same machine your information will still be there. I would say, ...
setup MS outlook 2000 with window hotmail account10/7/2008
  Q: read ur profilr its amazing to know that you have wealth of knowledge, Nancy i want to setup my ...
  A: Not sure I can help with this. Microsoft's response to working with Hotmail and Outlook can be ...
unable to open Outlook10/5/2008
  Q: When I try to open Outlook, it goes so far as to look like it is opening, but then fails to respond, ...
  A: Linda, there are many reasons why Outlook can't open including that you have too many messages in ...
MS Outlook Express Email Group10/4/2008
  Q: Nancy, We have over 50,000 emails contacts in our MS Outlook Express file. We have over 1,000 ...
  A: I have never used Outlook Express but I do know that Microsoft Outlook has limitations and your ...
Signature in Outlook 2003 using Word10/2/2008
  Q: I just got Outlook 2003 email but it uses Word as the editor. We need to apply our name/company ...
  A: Jean, I do not and never have used Word as my email editor. It has limitations. I would go to ...
Get old email back9/25/2008
  Q: I had to uninstall and reinstall outlook. It now works again, but all of my old e-mail is gone. Is ...
  A: Joseph, go to My Computer and do a search on Outlook.pst just to find where it is and write down the ...
Adding current date in e-mail by default9/24/2008
  Q: Is there any way to add a current date at the top of the e-mail (by default).Just similar to what we ...
  A: This might be a possibility by creating a new blank email form and having it programmed in with ...
outlook.pst import9/20/2008
  Q: I have saved the outlook.pst file from my Outlook 2007. My new computer has Outlook 2002. I could ...
  A: Oh dear. Well you have seen that you cannot import a pst file in an older version of Outlook. In ...
Outlook 2007 unread mail folder9/19/2008
  Q: All of a sudden I have some unread mail going into my unread mail folder alone and not my in box. ...
  A: George, I may not be understanding your problem. Unread is a view not a folder From the View MENU ...
Adding People Who Sent Me Emails To My Address Book9/17/2008
  Q: I have Outlook 2007 on my PC in the office, Outlook 2003 on my home PC and I use Yahoo! web mail on ...
  A: Landon, there are a few ways to add people to contacts from an email. You can Right Mouse Click ...
cannot send email with attachments in outlook 20079/10/2008
  Q: I can receive emails and I can also send out messages but only when there is no attachment. When I ...
  A: is it any attachment of any size or just large attachments? Have you checked your security settings ...
exporting Journal to new computer9/9/2008
  Q: How do I use the import/export feature in Outlook to move all my journal entries from my old to my ...
  A: Tasha, From the File menu > import/export > Export to file > Windows CSV > Select folder to export ...
address book9/8/2008
  Q: When I went to open my email this morning everything was gone. All of the inbox, sent messages, ...
  A: Mike, I am not seeing what version of Outlook you are using but the following link will take you to ...
Exporting Distributions9/5/2008
  Q: Further to my e-mail on this topic. I am trying to export a number of distribution lists (which ...
  A: Ron, I tried exporting a distribution list in about every format offered along with mapping the ...
Exporting a Distribution list in a CSV file format to a folder9/3/2008
  Q: I am trying to export 1200 distribution lists in CSV to a folder for bulk e-mailing to our customers ...
  A: Ron, you can export from Outlook using the File Menu > Import/export. A wizard opens and you follow ...
MS Outlook Question9/1/2008
  Q: I am not seeing an "attachment" line when I open a "new" message window. On my personal computer it ...
  A: Roger, the attachment line appear when you attach a file. However, if you are using Rich Text ...
tranfer folders from outlook to jump drive8/31/2008
  Q: I am having touble exporting folders to jump drive, what is the process? Thanks
  A: From the File menu in Microsoft Outlook, Import/Export opens the wizard. Determine what type of ...
Microsoft Outlook 2007 w/Business Contact Manager8/29/2008
  Q: I'm hoping you are familiar with Microsoft Office 2007 with Business Contact Manager. BCM is one of ...
  A: Susan, I don't have the Business Contact Manager installed. But I can say that when importing you ...
Distribution list8/26/2008
  Q: I'm running Outlook 2007 and want to create a distribution list without adding each individual ...
  A: the best solution I have for you is... 1. Create a new contact folder in Outlook 2. open excel 3. ...
Having trouble opening Outlook on another computer other than the host computer8/24/2008
  Q: My fathers computer has a virus on it and it will not even boot up, he has some documents that he ...
  A: James, You need the outlook.pst file from his computer and you need to import it into your outlook ...
supervisor opening and deleting my email at work8/23/2008
  Q: I suspected my e-mail had been deleted at work and after contacting the IT dept. i was told that ...
  A: Pam, I would also suggest that you forward your email to a another off site email account and delete ...
Auto forward email based on title8/19/2008
  Q: Running XP and Outlook 2003...I recieve email from our web site and was woundering if there was a ...
  A: Leon, you can set a rule from the tools menu based on the subject of an email. Tools Menu > Rules ...
Outlook can't open its own files8/5/2008
  Q: When I try to open a message file in Outlook, it does nothing. This is true for both Outlook ...
  A: Allen, I have never dragged messages from the desktop to or from Outlook. I right mouse click and ...
delete email8/3/2008
  Q: ,, 2 questions. How do I delete individual email in MS Outlook? And,,, What is the MS Outlook email ...
  A: Jim, there has to be something I am not understanding. You delete email but hitting the delete key. ...
MS Outlook 2000 Incoming Mail8/1/2008
  Q: I can send mail but not receive it. This happened when I got home from vacation a few days ago.
  A: Marvin, I would double check with your ISP that nothing has changed. Have you gone to Webmail? ...
Calendar appointments are lost7/29/2008
  Q: I have followed your guidelines to another post, with no luck. I use Windows Live OneCare. I have ...
  A: Diane, if you Archived your settings they will be in a *.pst file. I don't see what version of ...
email address to CD7/27/2008
  Q: I'using Vista Home edition and Microsoft Outlook as my email provider. I need to save all my email ...
  A: Ken, from the file menu Import/Export >Export to a file > personal file *.pst > Click on Contacts > ...
delete from outbox7/26/2008
  Q: I've a large file in Microsoft Office outlook I cannot delete. Tried going to tools, internet ...
  A: Sharon, I am guessing that everytime you open Outlook it tries to send this email which may be too ...
often get delayed delivery or failed delivery.7/25/2008
  Q: When sending calendar invites from Outlook to long list of recipients who are not all employees, I ...
  A: Jake, there is a limit to the number of recipients in one email. The number is dependent on the ...
Using separate pst files7/24/2008
  Q: I have a laptop which is connected to an Exchange server via Outlook 2007. I would like to be able ...
  A: Paul, I have no way of knowing how to prevent your outlook.pst file from going to your server. I ...
bulk emailing7/21/2008
  Q: i have a guy who wants me to send 7000 emails to his clients..cablevision wont let me do that.. how ...
  A: Marv, first of all this is probably spamming. Which is the reason why you cannot send 7,000 at one ...
email address auto fill7/20/2008
  Q: I have the auto fill option turned on, yet I still have to type in every email address. I have the ...
  A: Kurt, I am not seeing which version of Outlook you are using. I am assuming you have check the auto ...
e-mail7/15/2008
  Q: when using outlook 2002 an unwanted attachment (images001.jpg(2KB)appears in all sent mail. How do ...
  A: John, it is possible that you have an attachment in your signature. From the tools menu > OPtions > ...
Office 2007 back to 2003 Pro7/14/2008
  Q: I am in the process of documenting procedures to rollback from Office 2007 and install Office 2003. ...
  A: Lynette, files save in the 2007 format will need to be converted in order to open them. Microsoft ...
Sending e-mails7/12/2008
  Q: MS recently did an automatic upgrade a couple days ago and all of a sudden I can't send e-mails. I ...
  A: John, I have not seen this error message before. I can only suggest that you be sure to have your ...
Outlook completely GONE7/11/2008
  Q: Here's a good one for you. Yesterday when I tried to open my emails, upon opening up outlook I got a ...
  A: Kathy, if you have Outlook on your computer than you have a file called Outlook.pst. This contained ...
Outlook mail transfers to virtual machine running XP7/6/2008
  Q: I am now using XP on a virtual machine via Parallels running on a MacBook. I'd like to make my older ...
  A: Tau, export the inbox into a *.pst file and then import. From the file menu > import/export > use ...
moving Outlook between computers7/5/2008
  Q: I have Outlook XP on a desktop and on a new laptop that are networked. I want to start receiving ...
  A: Nancy, you can import the Outlook.pst file from the desktop to the Laptop. Put the Outlook.pst on a ...
hi7/4/2008
  Q: when i click on a link on craigslist to reply and send an email it wont let me? i have a file ...
  A: David, I would ask if you are using your email application, like Outlook or Hotmail, can you send ...
Email inbox forwarding7/3/2008
  Q: how do i stop my inbox messages being forwarded onto another computer?
  A: Ashley, it sounds like you have a rule setup to do this. It doesn't happen automatically. You ...
Access auto email via outlook7/2/2008
  Q: Nancy, I have read many of your replies and have arrived at the conclusion that no matter how much ...
  A: I don't get paid anything from AllExperts other than the learning curve when I am asked an ...
Microsoft Outlook e-mail7/1/2008
  Q: I have MS Office 2000 and windows XP 1) When compossing an e-mail the "to" does not auto complete ...
  A: Steven, this is the feature that will autocomplete the name, it may not do it the first time you ...
Microsoft Outlook e-mail6/30/2008
  Q: I have MS Office 2000 and windows XP 1) When compossing an e-mail the "to" does not auto complete ...
  A: Steven. 1. Tools menu > OPtions > Preferences > e-mail options ... > Advanced email options > ...
canot send6/27/2008
  Q: I am using outlook 2007 with Vista Home on a lap top I can receive emails but cannot send. I have ...
  A: Jim, I would start here. http://support.microsoft.com/kb/286040 If that doesn't help do a browser ...
Bcc in e-mails6/25/2008
  Q: I would like to keep the line for the Bcc option permanently in my new e-mail forms - can you advise ...
  A: Roisin, once you have enabled the BCC field in the new email form it stays there until you deselect ...
How can I tell which e-mail have just been downloaded?6/22/2008
  Q: Not as simple as it may seem - I have nearly 30 e-mail accounts, some are gmail accounts. I run a ...
  A: Neil, Why don't you just sort by date and time of day, most recent at the top? Are you moving ...
number of email rules6/16/2008
  Q: I was wondering the number of e-mail rules that can be created in Outlook 2000? And outlook 2007? ...
  A: Christopher, I am not aware of a limit on the number of rules that can be created but I believe it ...
Microsoft outlook6/15/2008
  Q: I have Microsoft Outlook version 2007. I tried to send a file of about 168MB but it didnt went ...
  A: I cannot imagine trying to send an email that is 168mb. i am assuming you tried to delete from the ...
Email More than 50 at a time6/4/2008
  Q: I need to send out an email every two weeks to over 200 people. I can only send 50 at a time so I ...
  A: Landon, I am not aware of a way to send that many emails at one time. Outlook has a limit to the ...
Separating INBOX from INBOX sub folders.6/3/2008
  Q: My company wants to remove email content from the INBOX after it is 60 days or older. However, the ...
  A: Joy, you would use the Archive feature of Outlook. Right click the Inbox and select properties. ...
Want Outlook to open contacts6/2/2008
  Q: I use Outlook only as a dialer using contacts. Before I had to reinstall XP and all other programs, ...
  A: Steve, I am not sure how you got to a full screen of Contact, but I can tell you that from the HOME ...
Outlook Email Contact List6/1/2008
  Q: Nancy: I upgraded my C drive with a larger capacity model, and use the original as a slave drive. I ...
  A: Nick, I am not familiar with the file you have located. You didn't mention the extension file type ...
Outlook Email Contact List5/31/2008
  Q: Nancy: I upgraded my C drive with a larger capacity model, and use the original as a slave drive. I ...
  A: Nicholas, All of your Outlook is saved into Outlook.pst unless you have exported the object ...
outlook problems5/29/2008
  Q: i have the outlook that came with office xp and i am trying to add my logo to the signature and i ...
  A: Paul, I would click on Advanced... and whatever authoring application opens up, use this to insert ...
Procedure to save; sent/received e-mails?5/26/2008
  Q: Seeking a procedure of clear steps to save all my; sent & received e-mails from outlook express ...
  A: You can save files by exporting or by archiving. Click on the Outlook Object you want to export. ...
Lost Mail5/25/2008
  Q: I have a pretty frustrating situation, I set up MS Outlook on an old computer that died and I no ...
  A: Landon, i guess I don't understand. If you doanladed the messages from yahoo into Outlook then they ...
unable to send mails5/24/2008
  Q: I so depress my microsoft outlook 2003 is not sending out mails I have two accounts in there and ...
  A: Geneve, Is this a new problem? Have you double checked your User name and password? Have you ...
Outlook20075/20/2008
  Q: My original question was: I have Outlook 2007. When replying to an email I have to set the font ...
  A: Barry, if you are referring to replying to an email you need to know that the sender of this email ...
signature set up5/19/2008
  Q: I'm trying to set up a signature to use for e-mail for my new company. I can get the text to work ...
  A: Denis, in Tools > Options > Mail Format > Signature > Edit > Advanced Edit... will open a default ...
Outlook5/18/2008
  Q: I have Outlook 2007. When replying to an email I have to set the font style and size every time. Is ...
  A: Barry, from the Tools menu > Options > Mail Format > Stationary and Fonts select the font you want ...
Blocking senders5/17/2008
  Q: I block senders by complete name & also by @xxx.com or net or however it shows up However I still ...
  A: Stan, what you see is not necesarily the email address. You would need to review the email ...
ADDRESS BOOK5/7/2008
  Q: I KNOW LOCATION (PATH)OF ADDRESS BOOK FILE FOR OUTLOOK EXPRESS ON MY COMPUTER BUT I DO NOT KNOW ...
  A: Dave, your Outlook contacts are within the Outlook.pst file. I would do a Windows search for this ...
Outlook Distribution List5/6/2008
  Q: ..I've been searching for a possible solution but so far, no good. I thought I would run this by ...
  A: actually you can import into Outlook from Excel From Outlook > File Menu > Import/Export use the ...
Directing email in Outlook5/4/2008
  Q: I use the same email account in Outlook (steven@adgforum.com) on my laptop and desktop. I would ...
  A: Steven, the only way I know is to leave them on the server. Once an email is downloaded it is no ...
Transferring Outlook Files and Rules5/3/2008
  Q: I need to transfer my Outlook 2003 files on one computer to my other computer that has Outlook 2007. ...
  A: Steven, 1. When you use the Export Wizard you decide which object to export, one object at a time. ...
Outlook 2003: accounts & Lists4/23/2008
  Q: Is it possible to permanently associate a specific email account with a distrubtion list, I have ...
  A: Jeff, You might be able to do this with a custom template. Create a blank email form, choose the ...
opening url in a received email4/20/2008
  Q: When I click on a url in a received email, Outlook 2003 does not open the web address. I only open ...
  A: A couple of suggestions. Outlook Menu Bar Tools\Options\Preferences Tab\Junk Email\ Clear the ...
Registry crash - lost Outlook files4/17/2008
  Q: I had to edit my registry and subsequently lost my outlook files. I searched for the files and ...
  A: Crystal, you did not mention what format your files were saved to. Did you save them or did you ...
opening links in Outlook4/11/2008
  Q: If you can help me with this I would be eternally grateful and probably live 10 years longer. I use ...
  A: Bill, Some believe that using Word as your email editor can be the cause. Others say you should ...
autocomplete when changing computers4/8/2008
  Q: it's my understanding when moving to a new computer you loose your email addresses in the To: ...
  A: Eva, if you type in a name and then go and type your message and wait long enough and/or hit send it ...
email4/7/2008
  Q: I have two questions regarding saving emails. I use Outlook and I try to save all of my receipts in ...
  A: Christine, I cannot address anything on your Office network. You can export your Outlook Objects ...
Outlook email issue4/3/2008
  Q: I send emails from Outlook to Mac users. Mac users on my companies' server have begun to receive my ...
  A: Ralph, check your email formatting on the Tools menu > Options > Mail format. I dont' use Word as ...
printing in outlook express4/1/2008
  Q: When I hi'light a section and select print selection in outlook express email it always prints the ...
  A: Al, that is built in, the only way to print just a certain part of the text is to copy and paste it ...
outlook 2007 search problem3/24/2008
  Q: I use Outlook 2007 on Vista. I use outlook on a old Outlook XP file where all my mails were stored. ...
  A: I believe there is a limit to the number of emails and my opinion is that you have exceeded that ...
Can't receive an email from one particular person.3/23/2008
  Q: There is one person who has tried to e-mail me several times. The e-mails he has tried to send are ...
  A: Jean, I have not seen Outlook 2000 in a long time. Try going to the Actions menu > Junk Mail and ...
links3/21/2008
  Q: When I recieve e-mails with links in then I can't access the links. I push them and knothing ...
  A: Rob, there are lots of thoughts on this. I am assuming you are using Microsoft OUtlook and not ...
Outlook3/20/2008
  Q: We're sending and receiving emails from the US to our office in Malaysia. When our staff in ...
  A: Kyle, I have seen something like this before. I think it is the font set they are using and you ...
Tasks and reminders3/19/2008
  Q: I'm using Outlook 2007. Many of my tasks repeat daily, and are not tied to any particular time. When ...
  A: Steve, I am not sure I got all this, but when you create a recurring task and you are reminded, you ...
email name3/17/2008
  Q: Whenever I email someone, my name appears in the address box in all capital letters. I use outlook ...
  A: Pat, from the Tools menu > Email Accounts > Click on your account and then click on Change. In the ...
how do you do this3/14/2008
  Q: I just bought a new computer and I want to transfer my documents, email and other info to the new ...
  A: Mike, the 4 mb might not be big enough. I don't know what email you are using, if it is Outlook ...
Sending From Secondary Email Account3/12/2008
  Q: I have two email accounts set up in Microsoft Outlook 2000. One is tgrover@amptechinc.com and the ...
  A: Todd, I have not seen Outlook 2000 in a very long time. In the versions I currently have XP, 2003 ...
emails3/9/2008
  Q: i am trying to send a e-mail and it keeps telling me that a blacklisted extension file had been ...
  A: Natalie, this has something to do with the type of spam software you are using. I have not heard of ...
Creating a signature in Outlook3/8/2008
  Q: I have created a signature in Outlook with no problem. I'd like to add a picture logo that will ...
  A: Alex, From the tools menu > Options > Mail Format > Signature > select which signature > Edit and ...
Multiple email addresses & Outlook3/5/2008
  Q: I use Outlook 2003 to manage 3 email addresses - one for business use, one for personal use, and one ...
  A: John, you can only have one INBOX, but you can create sub folders to the inbox by right clicking the ...
Outlook calendar3/4/2008
  Q: My Outlook [Microsoft Office 2000 version] calendar is no longer functional. I cannot add ...
  A: Jean, it sounds like your Outlook file is too big. You need to use Outlook help and look up ...
saving contacts from outlook3/2/2008
  Q: i am going to be shutting down my mother's computer, they no longer use it. but i want to save all ...
  A: June, you don't save the file, you export it and one of several formats. From the File menu > ...
Limiting printed tasks on daily style2/29/2008
  Q: i am trying to print daily style from outlook 2003 everything is going good except of the tasks, its ...
  A: I think I understand. Outlook does not provide the date timeline for printing tasks as it does for ...
Outlook 2003 Calendar2/28/2008
  Q: Is there a way to set the calendar to view or scroll more that 1 year back and/or forward in Outlook ...
  A: Bob, I am not aware of a way to scroll more than one year in Day/Week/Month view. You can see ...
Automatically appearing e-mail address2/27/2008
  Q: When i press a letter in Microsoft outlook in the to field the corresponding e-mail address will be ...
  A: you go to the Tools menu > Options > Preferences TAB > Email Options... > Advanced Email options > ...
Limit the number of e-mails received2/26/2008
  Q: I would like to know if it is possible to limit the number of e-mails received each time I click ...
  A: Robert, Outlook does not have a feature to cover this. You might go to your web mail service before ...
Outlook Inbox contains no mail2/24/2008
  Q: when sending/receiving e-mail nothing appears in the Inbox. I am not receiving any error messages ...
  A: Shawn, two thoughts come to mind. Have you checked your Rules and Alerts settings to see if you ...
Folder Synchronization2/20/2008
  Q: I have a question regarding Microsoft Office Outlook 2003. I use this program on a laptop computer ...
  A: Jamie, Synchronization means the coordination of simultaneous threads or processes to complete a ...
Attachments Will Not Open2/19/2008
  Q: I am using Xp Professional and Outlook 2003. I have read through all your answers and have not been ...
  A: Steven, the only thought i have is that the Virus protection under this User account has a different ...
Can not delete email messages2/16/2008
  Q: Outlook express will not let me delete e-mail messages from folders. Do you have any idea as to why ...
  A: Jim, there are lots of results for cannot delete emails Outlook Express This is one. ...
Outlook Notes2/14/2008
  Q: I couldn't find anywhere to keep some notes private, so I transferred them to Tasks, where I checked ...
  A: Helen, you cannot password protect Outlook, you need to have a User ID when you sign on to the ...
Receiving email to a non-existant account2/12/2008
  Q: I am receiving email to an address that I DO NOT have set up as an existing account. This email in ...
  A: Tracy, this is not an Outlook problem, it is a Spam issue along with your ISP. I certainly do not ...
Outlook 2003 issue with forwarded webmail messages...2/11/2008
  Q: Nancy, Currently running XP Pro with Office 2003 on multiple machines. Incoming message to Outlook ...
  A: Jim, now you are getting out of my area. I am running 4 computers, one of them has Windows HOME. ...
Outlook 2003 issue with forwarded webmail messages...2/8/2008
  Q: Nancy, Currently running XP Pro with Office 2003 on multiple machines. Incoming message to Outlook ...
  A: Jim, i am not sure this would be an Outlook setting, I would review your comptuer security software ...
Sending e-mails automatically2/7/2008
  Q: Here at work I use Microsoft Office 2003 (Version 11.8010.8132) SP2 - part of Office Professional ...
  A: Phil, only if you use the Microsoft Exchange server at work. If you use Microsoft Exchange Server, ...
Text truncation in Outlook 2003 window2/4/2008
  Q: In the pane at the left, called Mail, the text of most lines is truncated at the right. Example: A ...
  A: Gordon, without seeing what you are referring to I am going to assume that your left panel needs to ...
Outlook "hangs' when trying to email to a group with a PDF attachment2/3/2008
  Q: I tried what you suggested and it did nt work. I have sent larger PDF file to this same group 2 ...
  A: Camille, you have to either email or call your ISP tech support and ask them. I can only suggest ...
MS Outlook sends the same email over and over when large files attached2/2/2008
  Q: MS Outlook sends the same email over and over only when files are attached to the email The emails ...
  A: Justin, this is determined by he provider you use and the speed of service you have. You would need ...
Outlook "hangs' when trying to email to a group with a PDF attachment2/1/2008
  Q: I am trying to send an email to a group with an attached PDF file (6page newsletter) I have been ...
  A: Camille, have you double checked the size of the pdf file? It may very well be a very large file ...
HTML Emails1/2/2008
  Q: If I write a HTML newsletter (with just words - no pictures), is there a chance that some people ...
  A: Grace, not a problem. The formatting will be lost for those who receive only text emails, but they ...
outlook 2003 - sending mailing list from contacts12/30/2007
  Q: I am trying to prepare a mailing list to send to someone so they can send out invitations. I ...
  A: Stephanie, you can export them from Outlook into a text file. You will have to create a new contact ...
Outlook 2007-In Box - Contact Name12/27/2007
  Q: I am using Outlook 2007 with Visa Home. My questions is regarding the view of the Inbox. Currently ...
  A: Brian, I right clicked the Inbox column headers and selected Field chooser. I clicked the Field ...
Outlook express setup away message12/26/2007
  Q: Could you please walk me thru setting up an away message with outlook express, I use windows Xp.
  A: Thomas, Outlook Express does not have this feature built in as Microsoft Outlook does (only with ...
outlook and mozilla12/23/2007
  Q: someone told me that either Mozilla or opera are more reliable then outlook so i chose mozilla ...
  A: This is not so much Outlook as it is what format Mozilla will import the data. From Outlook you go ...
Microsoft Outlook12/18/2007
  Q: Question. If I send an e-mail to my home computer using my e-mail address shown about the home ...
  A: Not sure i understand. send an e-mail to my home computer shows it was received my laptop shows in ...
Outlook 200712/16/2007
  Q: I have Vista Home and Office 2007. Two days ago, my Outlook wouldn't open with the error message: ...
  A: I am sorry I cannot help with this one. But I would ask, why is your outlook.pst file named ...
Changing the reply email12/15/2007
  Q: I have four email accounts set-up in outlook, however when I hit the reply button it replies via a ...
  A: Leah, I am not seeing which version of Outlook you are using but in 2003 Tools menu > email ...
Inserting music into an outlook 2007 email12/4/2007
  Q: In previous versions of outlook you could insert sound into an e-mail so when the recipient opened ...
  A: Kevin, 2007 does not work the way previous versions did mostly because of security issues. You can ...
Outlook 200712/2/2007
  Q: I have purchased a new notebook and am trying to transfer outlook 2007 from my desktop to notebook ...
  A: Kellie, I am assuming you mean you want to transfer your Outlook objects like email and contacts to ...
outlook mail probs.11/29/2007
  Q: all of a sudden i have mail problems, i cannot mail to some people at all, others receive my mail ...
  A: John, can you go to your webmail and send and receive. Every ISP offers a webmail service of some ...
outlook mail probs.11/28/2007
  Q: all of a sudden i have mail problems, i cannot mail to some people at all, others receive my mail ...
  A: John, there are so many reasons why this might be happening. Did you just download or did you ...
Outlook 2007 Double Spacing Problem11/27/2007
  Q: Ever since i upgraded to office 2007, i've been having this double spacing problem. When i type up ...
  A: Chris, you cannot completely determine how an email is received. To double check the formatting ...
Password protect Inbox11/20/2007
  Q: hopefully, answer my question. Is it possible to password protect the Inbox in Outlook 2007 (or ...
  A: Jamie, I checked a bit further and did find that using the Exchange Server you do have options. ...
Import of Outlook Express files into Outlook11/18/2007
  Q: My son recently installed Vista Home premium edition on my computer and of course did not import my ...
  A: Bruce, I think you are saying you don't get to where you have a choice to BROWSE for the *.dbx file. ...
Outlook Import and BlackBerry11/17/2007
  Q: Actually, if it weren't for the sync problems I've had with the BlackBerry I really do like it. As ...
  A: Steven, I think I have it, you want to import your October .pst . In looking at this, when you have ...
Importing Back-Up Information into a New Folder11/16/2007
  Q: I started to create a new folder so I could import my Outlook back-up data into it, and Outlook gave ...
  A: Steven, by default Outlook.pst contains all the Outlook items. when you bring them back into ...
Importing a BackUp File11/15/2007
  Q: Through a lot of trial and error, and 200 hours later, I have begun making progress trying to ...
  A: Steven, understanding all the problems you have had. My suggestion would be to create a folder and ...
Outlook Faulty Synchronization11/13/2007
  Q: Nancy, My BlackBerry problem is worse than I had originally thought. To recap, over the weekend I ...
  A: Steven, clearly you have things going on here that I cannot duplicate or follow. You don't open ...
Recovering Information11/11/2007
  Q: I recently purchased a Balackberry and was using it to sync Outlook between my palm and deskout. I ...
  A: Steven, I cannot duplicate your hardware or software. But if you had this information in Outlook ...
MS Outlook 2007 - 1st Letter Capital11/8/2007
  Q: When I write or respond to an email there is a nagging problem. After typing 20-30 charcters I place ...
  A: Dan, I believe you are using Word as your email editor so this would be controlled from Word. Open ...
reading Unread message11/7/2007
  Q: Where do I find in Outlook 2007 on O/S Vista Ultimate the folder for unread messages similar to XP ...
  A: Larry, make sure your navigation pane is on from the View menu > Navigation Pane ALT+F1 At the top ...
Outlook - Reading Pane11/4/2007
  Q: When we click on a folder to read a message Outlook is automatically opening reading pane which we ...
  A: I am not a ware of a global control to turn off the reading one. The reading pane is available most ...
somehow lost my connection to microsoftoutlook10/26/2007
  Q: I used to be able to click an icon on my desktop and it would open my email, but now when I click on ...
  A: Richard, this is a computer setup type question. But I will tell you this. Outlook and Outlook ...
Incredimail malfunction10/18/2007
  Q: I don't know whether you will be able to help me with my problem, but if not, perhaps you could ...
  A: Patty, I don't have any experience with this error and I never heard of Incredimail. I would ...
Outlook 200710/17/2007
  Q: I'm not computer savvy whatsoever, so let me apologize in advance. I just installed Microsoft ...
  A: Michael, I am not understanding how your business abc account got directed to your Hotmail account ...
Unable to use the "To" button with Contacts List10/16/2007
  Q: I can see the contacts in my contacts list, and I can also send an e-mail message from the contact ...
  A: Thomas, when you click To... look up in the upper right hand corner and click on the arrow to see ...
cannot send email10/15/2007
  Q: I use Outlook Express and have no problems sending or receiving email when I am at home. However, ...
  A: Mike, I have never used Outlook Express, but in Microsoft Outlook, there is a setting under the ...
getting email addresses to automatically be inputed into my address book10/14/2007
  Q: What do I do to make email addresses go automatically into my address book when they've been sent to ...
  A: Terri, I don't see what version of Outlook you are using but... ...
GIF Digital Signature is not showing up on my sent emails10/13/2007
  Q: I have this weird MS Outlook problem, every time I send an e-mail with my GIF signature on it then ...
  A: Arnold, there are several things that impact how images are handled by email. First is the format ...
MS Signature questions10/12/2007
  Q: 1st My signature in outgoing email messages has suddenly begun appearing in double spacing only when ...
  A: Lvette, the spacing is determined by what format your email is in. HTML will double space, plain ...
Outlook Calender Automatic Formatting10/11/2007
  Q: I have set up several rules in Outlook 2003 calendar automatic formatting to color calender entries ...
  A: Richard, the one thing I wasn't clear on was if you had exported your calendar in a *.pst format. ...
Unable to export Outlook '03 Calendar to excel10/5/2007
  Q: I think you’re the only one who can help me! I am a petsitter, and have 3 calendars in my Outlook: ...
  A: Paula, I cannot duplicate your Outlook but in checking the export wizard. I would check the Map ...
HTML vs Plain Text9/27/2007
  Q: When I receive an email in HTML format, I am able to forward or reply and the style remains in HTML. ...
  A: Nathan, I do understand what you are trying to do, but... to the best of my knowledge there is not ...
Copying Inbox to Duplicate Disc Drive9/26/2007
  Q: Nancy, I am also an expert on this site and want to thank you for your time. How do I export my IN ...
  A: Paul, I may not be understanding your question. You can, from the file menu, Export into several ...
Outlook view9/25/2007
  Q: I've just loaded MS Outlook 2003. And for the life of me I can't work out how to make Outlook open ...
  A: they do hide it. On the Tools menu, click Options. Click the Other tab, and then click Advanced ...
Microsoft Outlook 2000 and 20039/24/2007
  Q: I have Outlook 2000 at work and Outlook 2003 at home. To facilitate my work, I copied all my ...
  A: Glenn, I am not totally on top of what you did here, but if it were me, I would have exported my ...
Hyperlink field codes displayed in sent mail9/23/2007
  Q: ... what must I do to stop the hyperlink field code from showing in my messages? (Example: HYPERLINK ...
  A: Heather, this is determined by the format the recipient receives your emails. If you send in Rich ...
Distribution list9/22/2007
  Q: Is there a way to send mail to selected names from a distribution list from the contact screen? I ...
  A: Richard, from the Email for To... field clicking on Distribution list you are going to get all ...
Attachments9/18/2007
  Q: I have trouble receiving attachments through to outlook. As soon as the attachments, jpg or pdf are ...
  A: Reinhard, this is not an Outlook setting. The size of email that you can receive it determined by ...
Outlook Express issue9/16/2007
  Q: I hope you can help. I am running Windowes XP Pro with S.P.2. I use Outlook Express version ...
  A: Paul, I am sorry I don't think I can be of much help. I have never used Outlook Express. I have ...
Receiving Outlook Email9/13/2007
  Q: I do not automatically receive new emails on my home computer. Every time I click on send/receive, ...
  A: Tara, I am not seeing which version of Outlook you are using but from Microsoft Outlook 2003. Tools ...
wab files to mac9/12/2007
  Q: My PC crashed and was able to save hard drive to external case. I saved my email addesses with the ...
  A: Julie, I don't use a MAC, but if you have a file you would not open it you would import it from the ...
duplicating a distribution list9/8/2007
  Q: There was an earlier question about cutting a 100-entry distribution list in half by creating a ...
  A: Robert, I have not found a way to generate a distibution list except by manually entering the ...
Microsoft Outlook 20039/6/2007
  Q: A couple of days ago I started getting this message from bellsouth telling me they could not deliver ...
  A: Marie, is sounds like you have a virus/worm of some kind. I would absolutely run a virus scan, if ...
Contact list order9/4/2007
  Q: I have Microsoft Outlook 2007. Despite what I select under "Tools/options/Contact Options" I cannot ...
  A: John, to the best of my knowledge you cannot change the order of the address book. From Outlook ...
Email address hijacked ?8/26/2007
  Q: I have a web site with its' email : charlie@charliemagic.com which I use for business..Seems that ...
  A: Charles, the only way I know to keep an email address from being harvested is to create an image of ...
outlook8/23/2007
  Q: I have aol so I do not use outlook for mail. I have started using it as a database for my contacts ...
  A: Rosemary, You did not say what version of Outlook you are using. From Outlook 2003 you go to the ...
Sending a mass email8/15/2007
  Q: I am trying to send a mass e-mail to around 200/250 recipients using Outlook 2003 version. I have ...
  A: Mike, there is a limit to the number of emails you can include in a distribution list. This number ...
Microsoft Outlook Signature8/12/2007
  Q: my signature in outgoing email messages has suddenly begun appearing in double spacing. while I can ...
  A: Avril, it sounds like the formatting of your emails has been changed. Probably to HTML From the ...
Downgrading Office 2007 to Outlook Express8/8/2007
  Q: I really dislike Outlook 2007 and I don't need a quarter of it's features. How can I get the rest ...
  A: Rosita, Open Outlook, go to the tools menu > Click on Options > Then click on the OTHER tab Take the ...
MS Outlook - transferring to new computer7/29/2007
  Q: Using Outlook 2000 on a Win 98 - want to transfer address book and personal folders to Outlook 2000 ...
  A: Jay, I have notused 2000 in quite awhile but I believe the process has not changed that much. From ...
e-mail stuck in send with too many pics7/27/2007
  Q: I inadvertently tried to send an e-mail with a group of too many photos. The e-mail has been stuck ...
  A: Dee, try going to the Tools Menu > Options > Mail Setup Tab > and deselect Send immediately when ...
Outlook7/23/2007
  Q: my outlook have a problem and would not open.So I copied the .pst files and created a new account. ...
  A: hopefully Microsoft's solution will help. ...
Outlook 2003 Rules7/20/2007
  Q: I want to set up a rule in Outlook 2003 that will forward a messsage after modifying the subject ...
  A: John, I forgot to add... Server-based rules and client-only rules If you have an e-mail account on ...
Outlook/Sync Toy7/18/2007
  Q: I'd like to syncronize the outlook emails between my laptop and desktop. I pull them off the server ...
  A: Perry, if you are looking for the folder that holds all of your Outlook, it is Outlook.pst file. Do ...
importing an Outlook 2007 pst file to Outlook 20027/8/2007
  Q: How can I import an Outlook 2007 pst file to Outlook 2002? Thanks for your help, Raphael
  A: Raphael, I export from 2007 in Windows CSV format and into 2002. Just in case. From Outlook 2007, ...
Exchange error7/5/2007
  Q: We have Exchange 2003 here but one of my users is unable to receive external emails. Internal are ...
  A: Tim, all I found on it was the following from Microsoft.com http://support.microsoft.com/kb/823866 ...
not recieving email with subject TEST7/4/2007
  Q: I am not recieving email with subject TEST with html attachment in microsoft outlook 2003
  A: an email with the Subject TEST may be blocked by either a virus protection or spam blocker. Have ...
Attachments removed by ISP?7/2/2007
  Q: I am using Outlook 2007. When sending attachments some (not all) recipients do not get them. They ...
  A: Malcolm, just a few thoughts. 1. Does your signature contain an attachment? 2. Evaluate the words in ...
Downgrade from Outlook 2007 to 20007/1/2007
  Q: Is it possible to downgrade from Outlook 2007 to Outlook 2000? I use CONTACTS, MAIL-FOLDERS and ...
  A: Tim, export the file as Windows *.csv, 2000 will import this format. You can also export as an Excel ...
Downgrade from Outlook 2007 to 20006/30/2007
  Q: Is it possible to downgrade from Outlook 2007 to Outlook 2000? I use CONTACTS, MAIL-FOLDERS and ...
  A: Tim, Not sure what you mean by downgrade. I will assume you have installed Office 2007 and you want ...
Using more than one mail account in Outlook6/28/2007
  Q: My question is that, suppose say if i configured more than one mail account for my outlook. While ...
  A: Chaitanya, I do not know of a feature that automatically prompts you to select which email account ...
emailing attachment from excel stuck in outbox6/26/2007
  Q: When I try to email an attachment from Excel (File, Send to, Mail Recepient as attachment) the email ...
  A: Natosha, I believe it is a setting under the Tools Menu > Options > Mail Setup > Send immediately ...
Name on FROM line6/24/2007
  Q: For years, when I sent an email from Outlook Express 6,the name on the FROM line in the delivered ...
  A: Steve, I have never used Outlook Express, but from Microsoft Outlook you would go to the Tools Menu ...
export addresses from outlook express to gmail6/22/2007
  Q: I understand that to import addresses to my gmail account I need to have a CSV file. My outlook ...
  A: Marty, take it to Excel and the from there File Save As > *.csv file type. Outlook: Keep in mind ...
Microsoft Office XP Professional6/20/2007
  Q: Recently my HDD failed and have since installed a new HDD with a new copy of Office XP Professional. ...
  A: Mel, I don't know if you have lost all the data on the original hard drive, but if not. Do a search ...
'attachments'6/17/2007
  Q: have suddenly become unable to access/open any 'sent' or 'received' attachments! Can you help ...
  A: Katya, there can be several reasons why you are unable to open attachments. It would be your ...
Outlook 20036/15/2007
  Q: I actually have two questions if that is ok. First is i have a colleague who is having problems ...
  A: Ryan, sorry I can not help with the Palm Pilot. I would certainly remove the palm pilot and see if ...
Send Error to Multiple Recipients6/14/2007
  Q: Nancy! I am running Outlook 2002 SP3 with Outlook Connector 1.8. I have no POP3 accounts - all ...
  A: Doug, I don't have a setup as yours and have not seen this error before. I did a search on the ...
Send-receive has stopped working following Microsoft update and crash6/11/2007
  Q: I have Outlook 2002 and opted to download the automatic update from Microsoft last night. After the ...
  A: Patricia, the best I can do for this one is point you to the Microsoft site for this error. ...
Signature HTML vs. Plain Text6/8/2007
  Q: I created a signature in an HTML editor (Dreamweaver) then imported it into Outlook, but what ...
  A: Brian, you can not control how some receives their email. If the recipient only receives plain text ...
Outlook6/7/2007
  Q: In outlook how can you just view unread emails
  A: Nadim, in Outlook 2003 go to the View menu > Arrange by > Current View > unread messages. Depending ...
Signature Problem6/5/2007
  Q: Good Morning, I have a problem with Signature. I am using a signature which formated in MS Word ...
  A: Biju, without seeing the signature I am going to guess that the emails you are forwarding or ...
Link not opening in outlook.6/4/2007
  Q: I am using outlook for mail. When I tries to open any link in the mail by clicking on it, then ...
  A: I believe this is caused by your virus protection or spam blocker or firewall. It is not clear if ...
Outlook 2003 Stationary Header5/31/2007
  Q: I am trying to set up a stationary for the company I work for. I have created the header that I ...
  A: Lisa, I don't use stationary as it causes such issues especially in business emails. Unless all ...
E-Mail5/30/2007
  Q: I have had work done on my computer by an IT from our main office. Now when I go into My e-mail I ...
  A: Annette, from the Tools Menu > Options > Mail Setup TAB > Click send immediately when connected. If ...
emailing from internet explorer5/28/2007
  Q: For some reason-I have lost the ability to email a link or page from IE. When I go to tools/internet ...
  A: Judy, my first thought is that you may have upgraded to IE7 which has some issues. I do not have ...
outlook 20005/27/2007
  Q: 1.how to find an existing e-mail account in outlook 2000 2. and how know any service provider ...
  A: 1. Go to the tools menu, email accounts, view or change existing email accounts. 2. I don't know ...
Emails downloaded in Outlook5/26/2007
  Q: I am running Windows XP and Microsoft Outlook 2003. For a few weeks I have had problems with emails ...
  A: Sheila, I can only advise that you do a virus scan if you haven't changed any other settings on your ...
Can't send email with attachments...sometimes5/25/2007
  Q: I have Outlook 2007 and sometimes my email and attachments just zoom out the outbox and other times ...
  A: Keith, I don't have a specific cause on this one. When it happens to me, I first close Outlook and ...
missing messages!5/10/2007
  Q: My main e-mail account is Outlook Express. When I recieve messages they seem not to arrive in my ...
  A: James, I do not and have never used Outlook Express, but what I would suggest is that you go to the ...
Default email accounts in Outlook 2003 w SP25/8/2007
  Q: How do I change the Default email account used for Reply emails? I have several email accounts and ...
  A: Rick, there are so many variables with Outlook. When you click for a new blank email form is this ...
Print the first page of e-mail5/3/2007
  Q: I'm using ms office outlook 2003, is there any way to print the first page of e-mail? I understand ...
  A: Weliana, I have been experimenting and have found that if you, take a received email and click on ...
Inaccurate times on sent/received emails5/1/2007
  Q: Nancy, When using Outlook, my emails that are sent and received display a time that is an hour ...
  A: Jessica, You didn't mention the version of Outlook or your time zone, etc. So, I am going to ...
Blank Folder List when Exporting4/19/2007
  Q: When I try to export, the window where I choose the folder to export is blank. That is, I chose ...
  A: Kevin, You are using Microsoft Outlook and the import/export wizard Export to a File and when you ...
Outlook 2003 Address Field Question4/17/2007
  Q: I would like to send an email to a large group of people without everyone seeing the huge "to" field ...
  A: Bill, yes you can using the BCC field. You only need to set it once and then it will be available ...
sound for new mail4/16/2007
  Q: I checked the "play sound when new mail arrives" box, my speakers are turned on and verified ...
  A: Andrew, you didn't mention which version of Outlook you are using, but I can tell you that there are ...
outlook express "from"4/15/2007
  Q: The "from" section of my Outlook Express 5.02 has my name in it, and it shows the recipent my name. ...
  A: David, I can do that with my Microsoft Outlook and I am assuming it is similar in Outlook Express. ...
Transfer Mail and Reminders from Win98 to WinXP4/14/2007
  Q: I have been using Outlook 2000 on my old Win 98 R2. I have accumulated many important email ...
  A: Joe, you can export the Outlook objects from the file menu, Import/ Export and then pick the file ...
Outlook Express files to Outlook4/12/2007
  Q: I just restored my hard drive and now I have a question about e-mail. I was running Outlook Express ...
  A: Jim, I don't know how you "backed" up Outlook Express and in what format but I would go to the File ...
Signature logo4/11/2007
  Q: I have a new e mail on web outlook access and i have filled in the e mail signature details but it ...
  A: Pam, I am not clear on "web outlook access". If you are referring to Microsoft Access, you would ...
Sending an Email Attatchment4/10/2007
  Q: I try to send an email attatchment (an MP3) one is9mb and one is 14 mb. 1. It takes forever to send ...
  A: Al, these are enormous files and your ISP may have a limit on the size of file you can send. My ISP ...
Draft e-mail with auto date display4/9/2007
  Q: I've standard e-mail saved (.msg format) and need to use it every week. Is it possible every time ...
  A: Weliana, I am assuming you are referring to using Microsoft Outlook and you are not using Word as ...
550 Error: Message content rejected4/8/2007
  Q: Within the last week I have started to get this error message when I send some emails. Not all. ...
  A: Peggy, I have not received this message I can point you to microsoft's Error log. ...
copying .pst file to new computer4/7/2007
  Q: I found your site. My problem is this. I bought new laptop for our Gen.Manager and "copy" his .pst ...
  A: Henry, go to Webmail and deal with the emails there. Almost all email can be accessed using webmail ...
Problems with Microsoft Outlook 20004/6/2007
  Q: I am using Microsoft Outlook 2000 and I suddenly started facing a very new problem. It is actually a ...
  A: Sunny, the best I can offer is a Microsoft error message solution. ...
Trying to remove optional e-mail addresses4/5/2007
  Q: Iam trying to remove e-email addresses of a particular person, who has a couple of addresses in our ...
  A: Lazaru, this is a common problem and I have found that as soon as the incorrect address fills in I ...
Microsoft Outlook 20034/4/2007
  Q: When you have rules on and e-mail is automatically sent to folders the folder font bolds in black ...
  A: Troy, I have not found any documentation that suggests you can do what you are asking. Outlook ...
outlook 2000 problem4/3/2007
  Q: one of my user not able to see the new mails until he click on send/recieve tab? can you suggest on ...
  A: Kala, from the Tools Menu select Options and click on the Mail Setup TAB then select Send ...
outlook 20034/1/2007
  Q: two problems- first all of a sudden my send box is empty??? I didn't delete anything-what happened. ...
  A: George, from the Sent box review the view you are using. View menu > Arrange by > Customize Restore ...
Microsoft outlook setting3/31/2007
  Q: I want to configure microsoft outlook for my e-mail account. I don't know server URL so I cann's ...
  A: Vicky, you need to ask your ISP what your settings are for Outlook. From the Tools menu > E-mail ...
Task not opening3/29/2007
  Q: I have received a task from another staff member and when trying to open get this message "Can't ...
  A: Julie, I would ask how did they send the task? They would have an email form open, Insert Menu > ...
Changing color in email3/28/2007
  Q: Nancy, We have several users who send a email to another. The other person adds info to the email ...
  A: Cheryl, this all comes down to formatting. You have the option of HTML, Rich Text and Plain text. ...
Outlook Express3/27/2007
  Q: I'm a 1st computer learner, & not up to speed on a lot of terminology--you are warned! I am trying ...
  A: Mickie, I do not have access to Outlook Express, I use Microsoft Access. However, they are somewhat ...
can not send attachments3/26/2007
  Q: My Vancouverite brother is having a problem sending ANY email that has an attachment of any ...
  A: Andrew, a malformed header is typically a problem with the subject line. As soon as you mention ...
Email deletion.3/24/2007
  Q: My wife has allowed over six hundred Emails to accumulate on her computer. I think the OS is (2000) ...
  A: Jim, you mention that over 600 email accumulated on COMPUTER AND then you are tryng to download ...
lost outlook express after moving3/23/2007
  Q: We used to have outlook express to send and receive emails but since we've moved we seem to have ...
  A: Tricia, I would have to ask since you moved did you change your Internet Service Provider. If so ...
Problems between Outlook 2003 & 20073/22/2007
  Q: I'm using Outlook 2003 and received some task requests from someone using Outlook 2007. My version ...
  A: K, there is a converter patch available from Microsoft which I have installed as I am now working ...
Customizations3/21/2007
  Q: When I received my new computer a few months ago, I copied over my existing .pst file from my old ...
  A: Chris, you have a lot going on but if this were my machine, I would not have deleted anything. I ...
emails recaive security msg3/20/2007
  Q: When I am sending an email through Outlook 2003 people are getting this message 'Your security ...
  A: Raf, I would ask how are these people getting their email, are they using a web mail? If so they ...
"Ghost" E-Mails3/17/2007
  Q: "Ghost" E-Mails I recently switched from Outlook 2000 to Outlook 2003 and am having problems ...
  A: Steven, the first thing I would look at is your View. From the View menu > Arrange by > Current ...
outlook folders3/10/2007
  Q: e-mails in Categorized folder and Large folder will not move to Archive folder. Tried the ...
  A: Laurel, It sounds like you have created folders, Categorized and Large Right click one of the ...
Synchronization Hung-Up and Can No Longer use Calendar in Outlook3/3/2007
  Q: Synchronization Hung-Up and Can No Longer use Calendar in Outlook I have a Palm Tungsten E which I ...
  A: Steven, it really appears that you have tried all the options that I would have suggested. This is ...
sending email in cafe3/2/2007
  Q: Although I can have access to internet and check my emails in cafes, I cannot send any emails out. ...
  A: Ricky, when I am traveling both nationally and internationally I use Web mail only which never ...
Can't delete Contact2/25/2007
  Q: Odd. I add a contact, then try to delete it and get this error message: The messaging interface ...
  A: Art, I have not had this error but Microsoft offers support for it at... ...
gif or jpg in email text2/24/2007
  Q: How do I insert a gif or jpg into the text of my email, but not as an attachment? I am using Outlook ...
  A: David, to be clear, I have never used Outlook Express and I don't use a Macintosh. On my Windows ...
Junk email2/22/2007
  Q: Is there a way to block all emails with graphics in them?Dear Nancy, Good Morning and thanks for ...
  A: Dominic, if you really want to control your inbox you can set your email options to only receive ...
Exporting tasks to Excel2/21/2007
  Q: I am currently trying to export a (long- approx 1000) list of tasks from Outlook to Excel. All ...
  A: Paul, there are so many variables here. Excel has it's own limitations which are 256 characters per ...
Junk email2/20/2007
  Q: Good Morning and thanks for being available! I receive dozens of email weekly from penny stock ...
  A: Dominic, I am familiar with similar spam emails. The problem is that the email body is a graphic so ...
outlook 20072/19/2007
  Q: I'm working with outlook 2007 I hooked up my hotmail account no problem but now i can't seem to hook ...
  A: Erik, you can open your Outlook emails from Yahoo, I am not aware of a way to open your Yahoo emails ...
lost outlook express2/14/2007
  Q: my out look express has vanished from my computer..how do i get it back
  A: Kenneth, my guess is that you lot the Icon (little image) not the program. You can try going to the ...
emails2/12/2007
  Q: From which folder of my HD I can make a copy of my yahoo emails? Thanks, Bruce Liu
  A: Bruce, your yahoo emails are on a remote server and not on your hard drive. You can save them as ...
hotmail to internet explorer2/11/2007
  Q: How can I get my hot mail to go to Internet Explorer. This is very critical to me. I have sent ...
  A: Jim, I don't use HOtmail or Outlook Express. It sounds like you have a setting on your Hotmail ...
e-mail forwarding2/8/2007
  Q: I am using Outlook Express. I have three diferent e-mail accounts set up. My question is, is there ...
  A: Paul, I don't use Outlook Express but I did look up a site with instructions for using "Rules". You ...
spam2/6/2007
  Q: could you recomend a good free spam blocker please ? cheers
  A: Brian, there is no easy answer on that one. The following tutorial should be of help. (the link is ...
sending email2/3/2007
  Q: I have two computers, a desktop and a laptop. I have a broadband ISP connection with a domestic ...
  A: Ron, there are so many variables to be considered, I would say that it has something to do with ...
Question about Outlook1/30/2007
  Q: I use a computer that share with a few other people. I am the only one now that uses outlook on it ...
  A: Jonathan, you can not setup a password for Outlook but you can set up a profile on your computer ...
"Outlook Express" and Yahoo?1/28/2007
  Q: Please tell me why I am not able to set up "Outlook Express" on my computer for checking mails from ...
  A: Vladimir, the following is the information I have, but you may be working with different versions of ...
Microsoft Outlook Stationary Spacing1/26/2007
  Q: When I use certain stationary's I end up with an automatic double space, which I do not want. Is ...
  A: Michelle, you can avoid the double space by letter the text word wrap (not hitting the enter key at ...
Spell check1/25/2007
  Q: I just had my computer reformatted and XP pro installed along with Office 2007.(had XP pro and ...
  A: Don, I don't have and have never used Outlook Express but I did find the following link ...
Opening Outlook express from within Firefox1/24/2007
  Q: I cant seem to find a way of opening OE from the firefox browser, please help cheers Glenn
  A: Glenn, I removed Firefox from my computer because of the ongoing problems. I have never used ...
Internet explorer cannot display the webpage.1/23/2007
  Q: My PC is HP m1170n, XP. I got an error message when I sign in my mailbox of yahoo and my bank for ...
  A: Bruce, this really isn't related to Outlook. I would suggest you use the error message within ...
autofill1/21/2007
  Q: on outlook 2000, how do i get the email address to autofill when composing?
  A: Dean, from the Tools menu > Options > Preferences TAB > Email options > Advanced email options > put ...
mailing list1/17/2007
  Q: I want to create a mailing list in outlook so I can easily send our clients information. Any help ...
  A: Helen, I am assuming you mean a "Distribution List". From the File menu > New > Distribution List ...
Outlook does not automatically send replies from default account1/15/2007
  Q: At times when replying to certain messages, Outlook automatically switches from my default email ...
  A: Matt, I can suggest right off the top that those emails were sent to one of your other two accounts ...
Blocking "Bulk" E-mails1/14/2007
  Q: Is there a way of block Bulk e-mails? I cleaned everything up and re-installed windows but, I am ...
  A: Len, you can create rules under the Tools menu in Outlook and you can block a good amount of emails, ...
Outlook 2003 grouping items1/12/2007
  Q: Hopefully you can help me out. I am trying to figure out why Outlook 2003 (on Windows XP Pro) is ...
  A: Scott, I checked and my new email form opens to the far right of everything I have open. Two ...
Dropped letter in subject line1/9/2007
  Q: Why does outlook 2002 drops first letter in the email subject line on emails I send?
  A: Pete, I have not heard of this one before and did a Browser Search on the following string of text.' ...
internet explorer 6.01/8/2007
  Q: Using internet explorer 6.0 on windows XP home. It will not connect to Outlook and doesn't allow me ...
  A: Dwayne, were you ever able to connect to Outlook? Did you change something, install a Service Pack ...
pst-data back into Outlook 20001/6/2007
  Q: Needed to reformat my c-drive and wanted therefore to save all my Outlook-data in a pst-file. Did ...
  A: Chris, there is an Outlook.pst file that holds your Outlook Objects, I'm not sure if you have ...
microsoft outlook 2003 uses 3.18GB space in my hard disc, is it normal??1/4/2007
  Q: first of all thank you very much for helping people here. My problem is:microsoft office outlook ...
  A: Itec, yes it is common for Outlook to use all that space. Outlook has an Archive feature that you ...
trying to retrieve email from inbox1/2/2007
  Q: My old motherboard died. I rebuilt new computer and after installing a new hard drive and then ...
  A: Rae, the file you are looking for is Outlook.pst that should contain all of your outlook objects. ...
Microsoft Outlook 20021/1/2007
  Q: If I open an email it says at the top that any extra lines have been removed and in the past that ...
  A: Alan, from the Outlook Tools menu > Options > Preferences > e-mail options > put a check next to ...
how do I get my outlook express to another computer while I am not at my home computer?12/30/2006
  Q: I need to have my outlook express e-mail at another computer while I am not at my home pc... . I can ...
  A: Gil, your ISP should have webmail available to you. Whoever your provider is, go to their home page ...
auto fill names cache12/29/2006
  Q: I have a user who used to have the auto complete in the To: field with all the emails that are not ...
  A: Chris the autocomplete is based on the entered contacts in Outlook. From the Tools menu > Options ...
program is trying to access address book12/26/2006
  Q: I tried the checking off of word from the mail format box. It has not worked. I have not installed ...
  A: Liam, since I have never had this error message myself I can only suggest resources. I hope the ...
program is trying to access address book12/25/2006
  Q: I recently installed Outlook 2003. I can't use it because a window constantly appears saying that a ...
  A: Liam, it might be Word trying to access Outlook if you use that feature to edit emails and Adobe can ...
Transferring12/23/2006
  Q: My old ISP was sbcglobal.net. Now I have AOL. Is it possibe to transfer my old data to my new ISP?
  A: Liz, I don't understand your question as to how it relates to Outlook. You can not use Outlook with ...
MS outlook 200312/21/2006
  Q: I wish to set MS Word as my email editor for all messages, however, when I go to turn on word in the ...
  A: Chris, sorry I was not able to duplicate your question. If you are on a network, it may be ...
Outlook Express12/16/2006
  Q: I just set up OE on a PC. Most of my incoming mail has the paper clip next to it but they don't have ...
  A: Dave, I don't use Outlook Express so I can't check for you. The attachments could be a small ...
E-Mail12/15/2006
  Q: I tried what you sent me but it did not work. I have windows XP SP2 and the other day I downloaded ...
  A: Val, when you say it doesn't work, does that mean you can't send the email or the recipient doesn't ...
E-Mail12/14/2006
  Q: I am having problems with my mail.When I try to add backround music (midi)to my mail some times it ...
  A: Val, I would check out the following http://www.microsoft.com FAQ site. ...
OUTLOOK CALENDAR12/13/2006
  Q: MY BUSINESS OFTEN REQUIRES ME TO GO BACK IN TIME AND RETRACE DAILY EVENTS. INSTEAD OF KEEPING A LOG, ...
  A: Don, are you referring to TASKS? rather than calendar items? Are you speaking of the reminder ...
Error code (0x8004201B) n error code (0x800ccc15)12/12/2006
  Q: One of our clients has some outlook problems: they have Mdaemon mail server in their office to send ...
  A: I really can't help much with Network issues... Microsoft Support for error (0x8004210B ...
popup12/9/2006
  Q: every so often I get a popup about office outlook and my email. I had trial version of office but ...
  A: Tom go to http://www.microsoft.com and you will see the free download on the home page, if not click ...
moving lots of mail12/7/2006
  Q: I have a business e-mail account set up using Microsoft Outlook Web Access. I need to move about ...
  A: Bryant, the only thought I have on this one is to ask the ISP to redirect all the mail from this ...
Using VBA in Outlook12/6/2006
  Q: I know that you stated in your bio that you do not perform VBA functions within Outlook, but would ...
  A: Chris to create a basic Macro within Outlook 2003 Create a macro On the Tools menu, point to ...
blind carbon copy12/3/2006
  Q: I've been sending e-mails for 2 months via BCC but no-one has received them although they are in my ...
  A: Jooles, I have never heard of this problem before. I can only suggest that you review... Has no one ...
Journal Entry Type11/28/2006
  Q: How do I add a new Type of Journal Entry to the Entry Type list ie: "Beeper Message"
  A: Pat, the Microsoft instructions for adding a new Journal entry are found at the following Microsoft ...
Outlook Calendar11/26/2006
  Q: Is there any any way to be in "Contacts" in Outlook 2002, Go to "new appointment with contact" and ...
  A: Michael, what I do is right click drag the contact to the calendar in the folders pane. This ...
Forwarding email11/23/2006
  Q: I am experiencing delays in receiving emails from certain (not all) work servers. To this end I have ...
  A: Sean, if you are doing this to make a point the only suggestion I have is to include the received ...
problem setting up e-mail account11/20/2006
  Q: I'm setting up an e-mail account in Outlook 2003. I want to access my Yahoo e-mail account through ...
  A: Donna, I have not personally done this and I don't know if you can do this in Outlook as you can in ...
Merging with from Excel via MSWord and Outlook11/17/2006
  Q: I have MS Word, Excel and Outlook all in the 2000 version. I have a small book business and every ...
  A: Marshall, what I believe is happening is a Mail Merge is setup using excel as the data source. The ...
Downloading email from start11/16/2006
  Q: I have a follow-up question about this problem. My computer is setup to leave a copy of messages on ...
  A: Randy, I am going to a guess on this one. My thought is that it isn't Outlook knowing which are new ...
Downloading email from start11/15/2006
  Q: Good day Do you know how to stop outlook from downloading already received emails? This is the ...
  A: Randy, not sure I get it completely but you can turn off the auto receive from Outlook's Tools menu ...
outlook 200311/14/2006
  Q: All of a sudden when i click on calendar I just get a long list of birthdays etc. NOT in the 30 day ...
  A: George, there are quite a few ways to change the views in Outlook. It looks like you are filtered ...
Microsoft Outlook 2003 - attachment removal11/13/2006
  Q: I get many attachments to emails which I want to remove - but keep the emails. Other than doing this ...
  A: Candis, sorry I don't know where/or if they ar stored in an actual folder when they are sitting in ...
Outlook Express11/12/2006
  Q: on my computer I am running a dial up connection from Netscape. Every time I go into outlook express ...
  A: Kris, sorry I don't use Outlook Express or Netscape. From your comment I am assuming your ...
Outlook still sending after 2 weeks!11/11/2006
  Q: I tried to send a rather large attachment via Outlook a couple of weeks ago. I've done this before ...
  A: Darryl, If this were my problem I would contact my ISP and have them delete the message. I would ...
MS-Outlook (2003 ed)11/9/2006
  Q: Once I have 2 different accounts set up in Outlook through the tools, accounts menu; how do I set up ...
  A: Roger, I am not aware of away to do what you are looking for. You can use the Rules feature of ...
automating email11/7/2006
  Q: I want to send a mail along with an attachament file to a set of people every friday at 5.00 pm. Is ...
  A: Ashok, you would need to be using the Microsoft Exchange Server to send timed emails. If you use ...
can I open Outlook from any computer11/4/2006
  Q: I just activated Microsoft Outlook from my laptop. If I'm at a friend's house, can I access my ...
  A: Nadine, I answered this one a day or two ago. I'm not sure why it didn't go through. You can ...
Outlook11/3/2006
  Q: Advertisement You are here: Experts > Internet/Online > Email > Microsoft Outlook > ...
  A: Barbara, I really don't remember what I said for the previous query, but I would go to the tools ...
auto complete microsoft email11/2/2006
  Q: could you tell me appox how long auto complete will remember an email address that is not used ...
  A: Cathy, there is no reason to assume that autocomplete will not keep the email address in memory ...
Outlook Address Book11/1/2006
  Q: There is a guy in my office that is using Outlook. Whenever he types in my name, an old email ...
  A: this is a common problem. A couple of thoughts... One when the autofill list comes up use the arrow ...
Microsoft Outlook10/31/2006
  Q: When someone sends me an e-mail with pictures I can't open them. I have to save them and then I can ...
  A: Jackie, without knowing all the details, it sounds like your virus protection is preventing you from ...
Auto complete on email10/29/2006
  Q: I have been told to go to Tools, Options and then click email options button, then Advanced email ...
  A: Keith, you didn't mention which version of Outlook you are using and they are different and offer ...
Top of personal folders10/27/2006
  Q: Some emails now show as being located in 'top of personal folders' I think there may be other emails ...
  A: David, I really don't know what you mean "in top of personal folders". You might go to the view ...
Synchronisation problems in Outlook 200310/21/2006
  Q: ------------------------------------------- The text above is a follow-up to ... Nancy - thank you ...
  A: Sheila, Do a search on your outlook.pst folder and see how big it is. Have you been regularly ...
Synchronisation problems in Outlook 200310/20/2006
  Q: I have had a problem for a couple of weeks with receiving and sychronising email into Outlook 2003 ...
  A: Sheila, I can only suggest it sounds like a virus. I would certainly double check your protection ...
Printing Outlook Calendar10/18/2006
  Q: How do I print a single day from my outlook calendar in a list format (similar to the weekly style)?
  A: Simon, Select Calendar Go to the File menu > Print... > and select Daily Style under print style ...
Receiving emails on network10/17/2006
  Q: I have two computers set up on a home network. I would like to be able to have both emails open at ...
  A: Suzanne, an email can not be duplicated between the remote server and local. If both machines ...
authentication error10/16/2006
  Q: Would "authentication" error (during dialup) sometimes occur if settings on Outlook Express don't ...
  A: David, I would do a browser search using the following string of text and include the error # ...
Receiving Email Error10/12/2006
  Q: Good day! I have a problem in receiving my email using microsoft outlook. Everytime i will click ...
  A: Randy, I did a browser search on Microsoft outlook error 0x80042110 The following seems to have ...
MS Outlook10/11/2006
  Q: I have just purchased a new laptop and need to move my Outlook (part of MS Office 2003 Pro). Both ...
  A: Stuart, I am not completely clear on how you copied/exported/moved the files. From the Original ...
Problem in outlook express10/9/2006
  Q: Internet is not getting connected directly from messages received in Microsoft out look .Please help
  A: I believe this to be your Internet Security settings, we had the same problem on one of our ...
Outlook: test account settings fails - everything else checks out?10/7/2006
  Q: long story short: computer had crashed. re-installed outlook on my new computer. trying to set up ...
  A: Jamie, it would probably be best if you reviewed a few of the results since I don't know the Outlook ...
Microsoft Outlook Error "too many recipients"9/27/2006
  Q: I am having trouble with many of my messages with multiple recipients. A random number of them ...
  A: Ruth, you have too many contacts in your distribution lists. There is no set number because of ...
Outlook flashes momintarily doesn' open9/26/2006
  Q: The problem we are experiencing is outlook flashes momentarily on the screen then vanishes doesn't ...
  A: Gary, I hesitate to respond to network queries but you might find the following of help.It looks ...
Sending email9/20/2006
  Q: I am UNable to send email to only one recipient in Outlook. I am able to send to that recipient via ...
  A: Mary, If it were me I would create a new contact for this person and carefully type in the address. ...
Importing pst file9/19/2006
  Q: I have done all the necessary step in importing the pst file ( archvived e-mails), but when i need ...
  A: Casey, you can not open a *.pst file you import the file back into Outlook from the file menu > ...
Not receiving email in Outlook XP9/18/2006
  Q: On occassions my inbox in Microsoft Outlook stops receiving emails, however when I log on to my ...
  A: Peter, I do have this happen on occasion you can click on the manual send and receive and if that ...
Outlook Contact Manager9/16/2006
  Q: RE: Outlook 2000 Operating system: XP When I try to open a specific contact in Contacts Manager, it ...
  A: Tony, there are many possible reasons. Your computer resources are low. Your Outlook has not been ...
Outlook Protocol Error9/15/2006
  Q: I use Outlook 2003 on my home laptop. Before upgrading I used 2000. I have Outlook set to send and ...
  A: Robert, the only thought I have is your virus protection. I have heard this could be an issue with ...
Outlook 20039/14/2006
  Q: How do you add the disclaimer to all outgoing emails? Is that something that is done through the IT ...
  A: Teresa, when you say disclaimer do you mean text that is automatically inserted at the bottom of ...
Cannot send email9/12/2006
  Q: Good day... I have a problem in sending my emails in MS Outlook...Everytime i'm going to send an ...
  A: Randy, the first thing I would check is that Word is checked for outgoing email. I do not use this ...
Blocked e-mail9/11/2006
  Q: How would I unblock an e-mail address in outlook express if it was blocked some how? Not to sure how ...
  A: John, I don't use Outlook Express but I know that there is a list. Go to Express Help and type in ...
Microsoft Outlook on Windows 20009/8/2006
  Q: hope you can help. I am currently using Outlook through Windows 2000. I did have the spelling setup ...
  A: Neil, There is an article at the following address... ...
Outlook problem, reinstall?9/7/2006
  Q: Outlook was working then it foze up and now I can't open it. I As soon as it starts I get an error ...
  A: Debbie, it may be that you have not archived old emails, sent emails or emptied your trash bin. You ...
Rename a Personal Folder9/3/2006
  Q: I have two personal folders and would like to change one of the personal folder name. Do you know ...
  A: Judy, I would not rename a personal folder, you may loose all the data contained within it. If a ...
Send/receive error8/31/2006
  Q: Every week or so, Microsoft Outlook just stops being able to send messages. They just sit in my ...
  A: John, it has been my experience this happens when system resources are low (yes, even with my new ...
Unable to Send Emails8/30/2006
  Q: Hope you can assist me Iam having trouble with MS Outlook and sending Emails. Seems mostly with ...
  A: Paul, anything that doesn't make sense or comes on suddenly the first thing you think of is a virus. ...
How do I open my PST file8/28/2006
  Q: I had been using Win XP before and saved an Outlook PST file. I tried opening the PST in the same ...
  A: Lina, you wouldn't open a pst file you would import it. File menu > import/export > *.pst. I will ...
Outlook8/27/2006
  Q: Help in Outlook email, I have symbol that looks like a small "p" and back arrows, at the end of ...
  A: Gillian, it sounds like a hard return symbol that you would get when you hit enter in Word. Sorry I ...
Block sender commando8/24/2006
  Q: I have created my own pesonalized tool bar, with the "buttons" (icons?) I used the most as: "new ...
  A: Erico, Outlook 2003 has a junk mail folder than can be deleted from the right click command menu but ...
Outlook 20008/21/2006
  Q: Is there a way that I can send someone an email with a list of all my contacts? And is there a way ...
  A: Adrienne, you can export your contacts from the File menu in several different formats and they can ...
Microsoft Outlook 20038/20/2006
  Q: I just purchased Microsoft Outlook 2003 and I need a question answered. Do you know how to make ...
  A: Lee, I am not sure I understand what you are trying to do, I have never used Outlook Express. ...
Outlook not showing charts within email8/19/2006
  Q: When someone sends me an email and contains charts, I cannot see them as they appear blank. What do ...
  A: Bill, there are many possible answers. The easiest is to change the format. From the Tools menu > ...
Lost email - Outool 20038/15/2006
  Q: I installed Microsoft Outlook 2003 and set up my email acct and my wifes email acct. It worked fine ...
  A: Jerry, the only thought I have is to look for outlook.pst on your computer and import it back to ...
e-mail Contact List8/12/2006
  Q: Followup To Question - I have recently changed computers, and am now using Windows XP and Office ...
  A: Robert, I checked Outlook help and it shows... Copying your autocomplete from one computer to ...
e-mail Contact List8/11/2006
  Q: I have recently changed computers, and am now using Windows XP and Office 2003, replacing Windows ...
  A: Robert, Under the Advances Email options 2nd from the bottom is... Suggest names while completing ...
e-mail Contact List8/9/2006
  Q: I have recently changed computers, and am now using Windows XP and Office 2003, replacing Windows ...
  A: Robert, from Outlook, The Tools Menu > Options > Preferences > E-mail options... > Advanced E-mail ...
word attachments in outlook8/4/2006
  Q: When I receive e-mail messages with word attachments, they open in notepad. How do I get them to ...
  A: Neal, Open My Computer/Windows Explorer and click on the Tools menu > Folder Options > File Types ...
aphabetical email addresses8/1/2006
  Q: I've just formed a group of email addresses, and when I click on the group name to put it in the ...
  A: Keith, I believe you would have to enter them into the distribution list in reverse. I know if you ...
Out Look Express can't download mails7/29/2006
  Q: These days downloading emails has becomes a big problem again. The same mail when I check from the ...
  A: I think I would check my Internet Security settings and also check with your ISP. I do not use ...
web page doesn't come up7/28/2006
  Q: Something apparently happened some time ago when I found that I no longer could simply click on a ...
  A: Ralph, it appears there are several possible explanations. I would check the following Microsoft ...
Change font on subject line7/26/2006
  Q: I am using outlook 2003 and I would like to know if there is a way that I change the font size/color ...
  A: Cynthia, it is not possible to change the appearance of the subject line. Just in case... Keep in ...
OUTLOOK 20007/25/2006
  Q: Nancy thanks for your prompt answer. I open a new question as I don't find where I can answer you at ...
  A: Patrick, the Pathway seems to be remaining even though you have changed the location. Try going to ...
Outlook7/22/2006
  Q: I have all of my data base in a mail merge document...hundreds..is there any way to export them to ...
  A: Cheryl, you did not mention the format of your mail merge document. You can import several file ...
Distribution list7/21/2006
  Q: How do I edit a ditribution list with out permanantly deleting that contact from the list all ...
  A: Tony, a distribution list is not like a mail merge where you can check off those that you want ...
outlook calenders7/15/2006
  Q: I am trying to e-mail a calender from the microsoft office program. I have created a calender of ...
  A: James, from the open email form you can go to the Insert Menu > Item... and select specific calendar ...
Outlook and Emailing Photos7/12/2006
  Q: Hey..I go to My Pictures and when I click to insert a picture, well, it is BIG, HUGE?? How do I ...
  A: it sounds like you are speaking of digitals that you or someone has taken with a digital camera and ...
losing carriage returns and line breaks7/10/2006
  Q: Nancy -- My ASP.NET program is send out e-mails using the SmtpClient and MailMessage classes. The ...
  A: Eric, the format of the recipient's email determines how an email is formatted upon receipt, not the ...
Multiple Account Signatures in MS Outlook 20037/8/2006
  Q: I'm using MS Outlook 2003, SP2. I have 4 email accounts configured and want to have a signature ...
  A: Mike, I am not sure why you can not insert your signature in a secondary email account, I don't have ...
Outlook email7/7/2006
  Q: Simple question. With my Outlook email I want to change my name as it appears in the receivers ...
  A: Mark, from the tools menu > email accounts > view or change email accounts > click on the account ...
Outlook/Exchange auto-prefix subject7/5/2006
  Q: I work for a small IT company, we use Microsoft Exchange and Outlook 2003. We have projects that we ...
  A: Peter, when I want my subject line to be automatically filled in and ready to go for certain ...
Outlook Folder Lists7/3/2006
  Q: Nancy, I have 15 .pst files with hundreds of individual folders. Sometimes I want to searh on ...
  A: Tom, A windows search includes folders and files. So when you click on Start menu, Search, you can ...
Outlook calendar7/2/2006
  Q: I am trying to look at my Outlook calendar entries for 2002 thru 2005 and Outlook calendar is blank. ...
  A: Dave, yest it does. You need to do a search for *.pst files on your computer. You can import this ...
Creating an email containing graphics and a message in the body.6/30/2006
  Q: I receive in my Outlook 2003 invitations to seminars that look like a web page and I would like to ...
  A: Scott, you would create these emails in an HTML format. From the Tools menu > Options > Mail Format ...
outlook express6/24/2006
  Q: I will ask you the question you probably receive every day... How do I make my yahoo account work ...
  A: Cornel, it is the reverse you make Yahoo work with Outlook. To find your Pop three information, go ...
?6/22/2006
  Q: it's me again can i please ask you 2 things... 1) is it possible to downgrade from outlook 2003 to ...
  A: Greg, to downgrade to 2002 you would have to install the entire 2002 suite not just calendar. You ...
Unread emails in Outlook6/19/2006
  Q: .. if i tried it correctly, the first option did not work and I'm not sure exctly in the 2nd option ...
  A: Greg, by viewing unread, I meant ... go to the View menu, Current View > Unread messages. I have ...
Unread emails in Outlook6/18/2006
  Q: .. can i please ask you... I'm using Outlook 2003 with IMAP and strangely when all of my messages ...
  A: Greg, I have seen this before and was trying to remember the resolution. It seems that if I ...
Auto Text6/14/2006
  Q: Our company has changed the address for all the employee’s on our site. So when they type in the TO ...
  A: sorry I don't have an easy answer for this one. I found I have to delete the original email on the ...
Converting PAB to contacts6/12/2006
  Q: Nancy. We are looking to upgrade some users from OL97 to OL2000, but they may still log onto to ...
  A: Graham, you might try exporting from 97 in the most basic format, Windows CSV (comma separated ...
Outlook contacts6/10/2006
  Q: My question is: If I switch computers with my email account, what is the best way to save my ...
  A: Kevin, you can export your emails to an excel spreadsheet if you only want to be able to view them. ...
no outlook express..6/8/2006
  Q: I am on XP Home. When I click on the O.E 6.0 icon, I am getting the internet properties.. ..... ...
  A: Gabe, I don't have Outlook Express. I would do a windows search for the executable file of Outlook ...
Receiving Email and Forwarding email6/5/2006
  Q: I have just been given this new email address for work related emails and want to be able to ...
  A: Jennifer, yes you can receive your emails on both computers, but you would have to set up a rule to ...
Downloading email list to outlook5/31/2006
  Q: Is it possible to download an assocoations memember directory which contains names,street addresses ...
  A: Stuart, you can import data to OUtlook from the File menu/ import/export. The data does have to be ...
Text in replies are missing5/28/2006
  Q: Our company has Outlook Web Access. I have configured my MS OL 2003 for the POP3 settings & have a ...
  A: The one thought I have is your security settings are not allowing the email to be viewed. Outlook is ...
Delete msg in outbox5/27/2006
  Q: i have microsoft office outlook, i tried sending a message two weeks ago that won't send as the file ...
  A: From the Tools menu, Options, Click on Mail Setup and remove the checkmark from send immediately ...
Renaming Distribution Lists5/24/2006
  Q: Is there a way to rename Distribution Lists? I've looked extensively, and find nothing. The reason I ...
  A: Joan, I opened my distribution list and simply typed in a new name, so your problem, may be ...
Sequential routing of mail to different users in a group with Outlook5/5/2006
  Q: Nancy, I was wondering if there is a way to route/forward email sequentially to a group. The ...
  A: David, sorry I would not know how to create a loop. You can certainly create a rule to forward to ...
Word Attachments in Outlook are not 100%5/4/2006
  Q: I have a user with Outlook 2000 who has a problem with attachments he receives. When the attachment ...
  A: Dawn, I have not seen this issue before, but I would suggest that the recipients Word, normal.dot ...
Outlook4/30/2006
  Q: Outlook did not close properly a few times, and ow I have servel "personal folders". Do you know a ...
  A: I would be more comfortable if you reviewed the results of a search rather than me telling you ...
outlook 2000 multiple accounts4/25/2006
  Q: Does outlook allow you to receive messages in specific folders? I have two email addresses and one ...
  A: Brian, I don't have 2000 on this machine but under the Tools menu, Rules Wizard you can set a rule ...
outlook express looping4/23/2006
  Q: sent email 2 days ago to 25 people. people continue to receive up to 50 a day of same email.No virus ...
  A: Vito, it does sound like you have something. Got to http://www.microsoft.com and download the ...
Outlook Delivery of Email4/20/2006
  Q: Is it possible to create an email in Outlook and have it delivered at another time? The funny ...
  A: Carl, how nice of you to let me know. You certainly learn something new everyday. Thanks for ...
Outlook Delivery of Email4/18/2006
  Q: Is it possible to create an email in Outlook and have it delivered at another time? The funny ...
  A: Carl, from the Tools menu, Options, mail setup, Send/Receive...you can create a group and determine ...
Email access4/17/2006
  Q: We are running Windows XP and Outlook 2003. Presently all four email addresses our ISP provifdes ...
  A: John and Pam, You would use a windows login to accomplish this. From the Start menu, Control Panel, ...
enter network password dialog box4/16/2006
  Q: lets try and confuse the h..l out of you all,coz I am seriously confused. MS Outlook has started ...
  A: I also have a smalll home wireless network and on occasion get the same windows as you. I believe ...
outlook file size4/15/2006
  Q: I am worrying about my outlook.pst file size because people tell me that if the file size exceed 30M ...
  A: Ricky, I don't know that 30 mg is a magic number, it all depends on the size of your hard drive. ...
Hyperlinks within Email4/12/2006
  Q: Program: Microsoft Office Outlook 2003 O/S: XP My problem is that when I click on hyperlinks within ...
  A: Boyce, first check the following site.. http://support.microsoft.com/?kbid=278839&sd=RMVP If this ...
Outlook Stationery Installation4/7/2006
  Q: How do you install stationery to Outlook, and how do you turn the "tile" option off? I succeeded at ...
  A: David, I don't use and never have used stationary do to the fact that not everyone received their ...
Distribuion list not recieving mail4/6/2006
  Q: I set up several distribution lists of different teams on Outlook 2003. I want to send mail to one ...
  A: Gaylon, you are correct there are limits to the number of emails on a distribution list and it is ...
cannot access SENT and DELETED ITEMS4/4/2006
  Q: Power Point slide shows, lots of pictures, etc. I can no longer delete them because I cannot access ...
  A: Homer, I believe you are running out of room. You have to empty the deleted items folder and you do ...
Continuation of problem3/29/2006
  Q: I checked Outlook under the View Field, there is no BCC to select. I don't care who reads the ...
  A: Jim, the View menu is on a new blank email form, unless.. you use word as your editor and then I ...
Mass e-mail3/28/2006
  Q: I am using 2002 Outlook. First, I would like to send e-mails to numerous persons I have no problem ...
  A: Jim, open an email form and go to the view menu, select BCC the blind courtesy copy field. Emails ...
Outlook 2003 Rule3/22/2006
  Q: I want to create a rule which will send a notification to someone else when a particular message ...
  A: Sally, you are looking for Outlook to recognize an incoming email and then generate a new email to ...
Email3/19/2006
  Q: When I send a email, moments latter I receive it back Is this normal Can you help Many Thanks - ...
  A: John, I don't have an explanation. It has happened to me and I have checked to see if the recipient ...
Changing the Task field size in Autopreview3/16/2006
  Q: I regularly print my Task list for my employer to let him know what I've been working on. I use ...
  A: Dinah, I checked all the possibilities i could see by customizing the window and including the notes ...
Transferring information from laptop to desktop3/15/2006
  Q: I need to transfer about 10 GB of info from a laptop to a desktop and I would like to know the ...
  A: Landon, the easiest way to transfer the data is to zip up the folders by using either WinZip or ...
Merging Mail Applications3/10/2006
  Q: I am running Microsoft Outlook on one computer, and Outlook Express on another, which are connected ...
  A: Collin, once an email is downloaded to one computer it can not be downloaded to the other computer. ...
Outlook Auto Complete Addresses3/1/2006
  Q: Our company recently changed a large amount of addresses for employees. The Problem... Any address ...
  A: open the address book and select those entries that you want to change, right click delete. You ...
MS Outlook2/28/2006
  Q: Ms. Nancy! Thank you for helping me with my question. I just did a trial run of Outlook 2003 and I ...
  A: Mari, I don't know if you installed Outlook as a free standing program or with an Office suite ...
Microsoft Outlook - email folder back up2/26/2006
  Q: I have a number of email folders set up in microsoft outlook, these folders are sorted by their ...
  A: you can use the import/export wizard on the file menu to export your Outlook objects. You can ...
Outlook2/24/2006
  Q: Nancy - I am just starting to use outlook. I would like to get the address book information that I ...
  A: Peggy, not that I am aware of unless you can export from AOL, Outlook can import from a data source, ...
Outlook 97 default mail message2/22/2006
  Q: Nancy. Thanks for the speedy reply. I was not quite clear enough in my question. I want to include ...
  A: Graham, you can not change the new email form template but you can create a template for new emails ...
cant delete messages in OE2/18/2006
  Q: I have a few emails that for some reason I am not able to delete. I cant right click and move them ...
  A: Michelle, Outlook 6 sounds like Outlook Express not Microsoft Outlook. Michelle, I have seen this ...
Rule2/10/2006
  Q: First I am using Outlook-2003, Your reply is very clear except the last step. What do mean by "make ...
  A: Haytham, that would go back to Step One of the Wizard, where you would have the option to select - ...
Rule2/9/2006
  Q: I would like to set up a rule in my MS-Outlook to do the following job: - Put aside a copy of all ...
  A: Haytham, you didn't mention which version of Outlook, the following is from Microsoft Outlook 2003. ...
Can't Receive E-mail in Microsoft Outlook2/8/2006
  Q: Just recently I've had a problem where in Outlook 2002 I can't receive e-mail. What happens is that ...
  A: Willie, i did a search on the error message and came up with quite a few results. ...
distribution lists in Outlook 20022/7/2006
  Q: I have set up a distribution list in Outlook with email addresses from my contact list. I recently ...
  A: Peggy, you need to use the BCC field and yes, it is not good email protocol. Open an email form and ...
Receiving email in doubles1/25/2006
  Q: Why am I receiving everything in doubles? All emails come in doubles and we have our business ...
  A: Carol, a few thoughts. There are a few things you can check to stop duplicate email messages. ...
Recalling Messages1/20/2006
  Q: I sent a message from my Outlook (MS 2003)to someone from my office who would be checking remotely ...
  A: Robyn, I would have no way of knowing if someone has received an email and I can not answer queries ...
Outlook 20031/19/2006
  Q: I can not do the following: Highlight text in a new email message Right click it Select Hyperlink ...
  A: Bill, whether text turns into a hyperlink depends of the formatting of your email form. If you are ...
i can not log onto incoming mail server POP 31/18/2006
  Q: after i installed internet security norton 2005 , my outlook can not receive e mail ( they can send ...
  A: Hendrie, This is one of the ongoing problems with Norton Internet Security, I have to disable to ...
Distribution list1/13/2006
  Q: In Outlook 2003 I made a distribution list with about 100 names. I think this list has too many ...
  A: David, yes there is a limit to the number of entries in a distribution list, it depends on the size ...
Outlook double sending1/1/2006
  Q: After monkeying around with settings on Outlook 2003, something I did (don't know what)is causing ...
  A: Jay, there are two thoughts that I have Do you run anti-virus software that scans your outgoing ...
HD Crash and Importing old Outlook files12/30/2005
  Q: I had a HD crash and I now use that drive as my backup drive. It is my D: drive. Thankfully hte ...
  A: Landon, if you have not previously exported your Outlook objects (Inbox, sent, journal, calendar, ...
Block Senders List12/27/2005
  Q: .....How can I configure my computer so that when I send an Email to the Block Senders List ...it ...
  A: Frank, sorry I have never used Outlook Express and I don't understand, "send email to the Block ...
adding accounts12/23/2005
  Q: I have 1 email address using outlook and have just added another its set up and I have recvd mail ...
  A: Pat, you can create a rule using the Rules Wizard from the tools menu. I would create a new ...
Copying Contacts12/19/2005
  Q: I want to copy all my contacts in outlook to a cd but I can't figure out how to do that. Can you ...
  A: Helen, to save your Outlooks you would probably want to export them to an Excel File, if you have ...
email12/17/2005
  Q: i am having problems with my email, i cant send or receive. i apply my setting as instructed but it ...
  A: Phil, the following from microsoft should help resolve the problem. ...
How to stop Microsoft Outlook Express from being my defualt email12/14/2005
  Q: I am on Microsoft Window Professional and I want to switch over FROM Outlook Express TO Microsoft ...
  A: Robert, Outlook 2003 go to the Tools menu, Options, OTHER TAB, select "make Outlook the default ...
Outlook removing hotmail message text12/12/2005
  Q: Nancy, Wonder if you can help me. I access my hotmail account through the latest version of ...
  A: Lisa, the only thoughts I have are your virus protection settings, or if you are on a network, the ...
Spell check12/7/2005
  Q: I use outlook express and have Windows ME. Have lost my Spell Check fuction,and tried ABC spell but ...
  A: Tom, try the following sites http://www.tech-pro.net/howto_010.html ...
Outlook 2002, Junk E-mail Rule12/4/2005
  Q: With the junk e-mail rule, junk sender list I know I can add, edit, and remove e-mail address from ...
  A: 2003 offers a Junk Mail folder that can be archived and exported as the other Outlook objects can ...
Dialing from Address Book12/2/2005
  Q: I use Xp, Outlook Express Address Book Hi-- I like dialing from my address book. I right-click the ...
  A: Steve, I don't use Outlook Express at all, so I can't help with this one. I use SKYPE for calling ...
email11/19/2005
  Q: " hi i get emails from a friend and the ending of it is email and i cant open them. ive never even ...
  A: Fran, it would be .email Outlook Express Mail Message I would save the file to your computer and ...
Outlook 200311/17/2005
  Q: Is there anyway to remove the 'Customize' from right clicking the menu bar? Also is there anyway ...
  A: Gary, I am not familiar with a way to remove the "customize" feature from a Microsoft Application. ...
Folder layout11/16/2005
  Q: Microsoft Outlook 2002 I have set up one folder to show all the headings I want: From, Subject, ...
  A: Alan, I don't believe you can globally change the default view for every folder. You can right ...
outlook 200211/7/2005
  Q: I once entered a wrong email address into a letter. Now, even though I corrected the mistake in my ...
  A: George, the only way I have found to get rid of those is to create a phony contact using that email ...
Email Folders in Outlook11/6/2005
  Q: I use MS Outlook that came with MS Office 2000 Professional. I have 3 different email accounts. I ...
  A: Dan, I no longer have 2000, but you should be able to use the Rules and Wizards to direct your email ...
Outlook attachments11/3/2005
  Q: I have been denied the ability to send an email with a photo attached and I have also been denied ...
  A: Mike, this sounds like your internet security is set to High. If you use the Internet Explorer, go ...
DBX Files11/2/2005
  Q: the way to import messages in OE 6 is- 1. Open OE. 2. Go to File->Import->Messages. 3. Select ...
  A: Don, I am sorry I don't have Outlook Express and have never used it. It is not the same as ...
Outlook11/1/2005
  Q: I am scratching my head on how to get my Outlook to stop inserting formatting paragraph marks when I ...
  A: Robert, I don't use Word as my email editor and prefer to not even enable the feature as it bogs ...
outlook 200010/31/2005
  Q: I am missing the sender information (name) in the preview panel. When I open the email my header is ...
  A: Jim, I think you lost one of your inbox fields. Go to the View menu, Arrange by, Custom... Click ...
Outlook 2003 Email problem10/30/2005
  Q: I am running Windows XP and using Outlook Professional 2003. I have several email addresses I am ...
  A: Kathy, I can only suggest double checking your settings, checking with yur ISP for their suggestions ...
add-ins10/27/2005
  Q: Nancy, I am using Outlook 2003 (windows 2000 OS). I downloaded a freeware add-in, but it is not ...
  A: Dawn, if it is not showing up in Outlook then it is not suppose to. I am extremely careful with ...
Renaming IMAP Folders in Outlook 200310/25/2005
  Q: I'm using Microsoft Outlook 2003 and currently have 3 different IMAP email accounts that I need to ...
  A: Mark, if it is possible to rename you would do it by right clicking the existing name and looking ...
Outlook 2002 on XP maxed out?10/24/2005
  Q: F1, F1! I have used Oulook like a storage cabinet for old emails (probably bad idea...)Not quite ...
  A: Chrisztof, I would say if you continue to store in such a way you might overload your hard drive. ...
2003 compatibility with 200010/17/2005
  Q: Our office has people using either Outlook 2000 or Outlook 2003. The ones using 2000 are complaining ...
  A: Trisha, there is a big difference between Outlook 2000 and 2003. The only suggestion I have is to ...
Microsoft outlook address book10/15/2005
  Q: I have a problem with my Home PC's address book in microsoft outlook 2002 as I imported all contact ...
  A: Kepal, it sounds like you imported your files from Outlook on a network and the addresses were ...
E-mails10/9/2005
  Q: I am using Windows XP professional and Outlook 2003. My problem is that i can recv e-mails but ...
  A: Martin, the resolve is on the Symantec site. This message happens when your Internet service ...
copy e-mail list on paper10/3/2005
  Q: I am using Outlook Express e-mail and would like to make a paper copy of my listings just in case my ...
  A: Curtis, I don't use Outlook Express so I don't know if there is a feature available to print a list ...
sent messages9/14/2005
  Q: In MS Outlook 2003, I want to take the lines out which separate each message from all of my folders. ...
  A: Rob, this is a perfect example of what works well for one does not work for another. The idea of ...
messages9/13/2005
  Q: I have IE Outlook Express 5 (on Macintosh, sys 9.2) Is there a way to limit the incoming email to ...
  A: David, your ISP sets the limit on the size of emails for your account. I don't use Outlook Express ...
Synchronizing Outlook and Outlook Express address books, contacts, wab file9/9/2005
  Q: I am confused by the "Contacts" file vs "Address Book" in Outlook. My Contacts file is perfect...my ...
  A: Gale, in Microsoft Outlook the address book is generated by adding email addresses to Contacts. ...
multple entries for one repetitive appointment9/7/2005
  Q: Windows XP PRO Outlook 2002 One repetitive monthly appointment has - for an un know reason - ...
  A: the only suggestion I have is to change your calendar view to recurring (from the view menu, Arrange ...
Sending E-Mails9/6/2005
  Q: Our office has just migrated from Lotus Notes to Microsoft Outlook 2000. In Notes, when sending an ...
  A: Terri, in Outlook 2000 there is a Rules Wizard under the Tools menu. There are so many variables, ...
Outlook9/5/2005
  Q: i am having a nightmare with Outlook which either refuses to start, or starts and leaves me hanging ...
  A: Robert, I searched the internet and found lots of users with the same problem but no fixes. I ...
Creating Rules9/2/2005
  Q: Yesterday, I upgraded from MS Outlook 2000 to Outlook 2003. When I went to look up the rules I had ...
  A: David, If I understand correctly you are selecting the option using Where my name is in the to field ...
Outlook Settings and update9/1/2005
  Q: I plan to update my system from MS Office 2000 to MS Office Student and Teacher Edition 2003. My ...
  A: David, I am not sure you asked the right person on this one. I have a database and in some cases a ...
Outlook Junk E-Mail8/30/2005
  Q: I use Microsoft Outlook from Office XP Pro. I would like to know what the "junk email" is supposed ...
  A: Dev, there is no foolproof way of preventing junk mail although each day new methods are appearing ...
outlook8/26/2005
  Q: i have been trying to setup a outlook email at my job i findly figure out what address we should ...
  A: Veronica, I am so sorry I can't help with Outlook network questions. If you ar on a network at work ...
microsoft outlook8/25/2005
  Q: I recently bought a pda (acer n35) and have synced it up with my computer via active-sync but ...
  A: Mark, I have seen this question before and I don't have any easy resolve. I would suggest changing ...
.jpg file attachments in OE8/24/2005
  Q: I am not working on a network. When I receive an email with jpg files attached, I can not open the ...
  A: Frank, it sounds like you don't have an application associated with *.jpg files. Open the windows ...
outlook 2003 (not express)8/22/2005
  Q: This person can receive all other documents (attachments) from me. Just not "Task" items through ...
  A: Rod, I did a search on the following string... "Can't open this item" Outlook and Task Copy and ...
sending page as an email attachment8/18/2005
  Q: I access my email & surf on public computers. I would like to know to send a page as an email ...
  A: If I understand you correctly. You would go to the File menu of the page you are viewing, click on ...
outlook 2003 (not express)8/16/2005
  Q: I am assigning tasks to individual staff through Microsoft Outlook. It works for all staff except ...
  A: Rod, the first thing that comes to minde is a security setting. Can this person receive any ...
Power Point Shows on E-Mails6/26/2005
  Q: I am still having problems to add the wave music to the PPS. I am going to ask you for a favor... ...
  A: Carlos, I think it might help if you used the Microsoft Knowledge Base. ...
Power Point Shows on E-Mails6/24/2005
  Q: I followed your instructions. Let me tell you what I did: 1- I open a new file on the desktop 2- I ...
  A: Carlos, I'm not sure. Is the problem the recipient can not hear the music. Can they received ...
blocking message on sender computer6/23/2005
  Q: I send messages to my friends but some of them do not like. As I selecte all recipiens at once so ...
  A: Mahboob, create a distribution list. From the File menu, New, Distribution list Select those ...
Outlook Toolbars6/16/2005
  Q: How can I move the standard toolbar from its original position below the menu options ("file", ...
  A: Gary, I have never seen a toolbar to the right of the menu bar. You can move them to the left, ...
auto reply outlook express 66/15/2005
  Q: I am using outlook express 6 and have 4 e-mail accounts. I would like to set an auto-reply message ...
  A: Amy, this would be determined by our ISP, whoever is providing your email accounts. Often one is ...
Email Forwarding6/12/2005
  Q: Nancy.....I travel extensively for my job. I haven't moved into a blackberry yet, but my cell phone ...
  A: Jason, sorry I just found your query. Outlool has rules you can setup, but it does depend on which ...
Problem with Outlook6/9/2005
  Q: I use Outlook for emailing. I am getting a problem when trying to open Outlook at the beginning of ...
  A: Sheila, I did a search on "VXD VMM" and found many results showing the same error messages you ...
Outlook 98 .pst file6/6/2005
  Q: I use Oulook 98 with Win 98SE. Recently, through file corruption, I lost my mailbox.pst file. I was ...
  A: Sam, I would suggest you use your Browsers search field to search for the string "Error Code" 101d ...
Restore Outlook data6/4/2005
  Q: Following desastrous malware attacks and spyware fights, I had no choice but re-installing OS ...
  A: Patrick, I am assuming you are referring to the Outlook.pst file. This file should contain all of ...
the MS exchange address book was unable to log on5/30/2005
  Q: We have exchange 2k server and all are client machines run on win2k sp4 with OL2k. i perfomed a ...
  A: So sorry I can't help with exchange server issues. However, you might use the following string ...
?5/29/2005
  Q: .. can i please ask you how I can import from my Palm Vx into Outlook, I do not want to hot sych ...
  A: Greg, I am not familiar with all the different softwares for using a Palm. I do that you can import ...
Email Forwarding5/25/2005
  Q: I wonder if you can help me, please. I'm using Outlook XP at home and I've set up a forwarding rule ...
  A: Gary, they have to come into your computer from the remote server in order for the rules to be ...
how to import outlook contacts between networked computers5/24/2005
  Q: i have trying to import/export my microsoft outlook contacts list (this is just my addresses, not ...
  A: June, this sounds like a networking issue. I think I would move the file off the network to the ...
Outlook Receives...won't send5/18/2005
  Q: My Outlook 2003 will receive messages but won't send. My Outlook Express works fine, so I don't ...
  A: Art , I search the error... "(STMP) email server has reported an internal error" and came back ...
How to BCC a message?5/17/2005
  Q: How do you BCC an e-mail message to stop a group of receivers all seeing each others addresses? ...
  A: Neil, in Outlook open a new email form. From the view menu choose BCC. You only have to do this ...
outlook5/11/2005
  Q: I would like to send everyone in my addressbook at once. without having to select each one ...
  A: Ernest, Outlook as a maximum number of emails that can be sent as one time, roughly 50. There is no ...
opening attatchments5/9/2005
  Q: Ive recieved several emails with attatchments and when i try to open them i get a window saying ...
  A: Dirk, the error message you are receiving suggests that you do not have an application on your ...
email problem5/7/2005
  Q: Nancy, when I go to write a new email nothing comes on the screen but a very faint yellow line. ...
  A: Terry, I'm not clear what version of Outlook you are using or if you are using Outlook Express. I ...
Dear Sir Recently I upgraded...5/6/2005
  Q: Recently I upgraded my Outlook 6 via internet from Microsoft website. previously whenever i open my ...
  A: Imran, I dont know which version of Outlook and if you are on a network or not, but I believe it ...
how to open .pst files4/24/2005
  Q: I have made a back up of my private folders in Outlook, including my contacts. However when I try to ...
  A: Marc, you can not open *.pst files you import them. From the Outlook File menu, import/export, a ...
Insert a signature while sending an email4/15/2005
  Q: Nancy, hello... Me again... First, many thanks for such a prompt answer you sent me yesterday. ...
  A: Michel, when you use Word as a mail editor you looks the function on the tools menu. There is the ...
Add a signature when sending an email4/14/2005
  Q: Nancy, hello... I use Outlook 2002 SP3 under Windows XP. I have defined a signature (using tools, ...
  A: Michel, I am going to assume that you have Word defined as your email editor. If this is the case ...
Customise Show Time As field in calenmdar appointments4/13/2005
  Q: I am currently using Outlook 2000. In the Calendar, do you know how to add new options to the Show ...
  A: Raph, I believe that if the options can be changed it would be using SQL programming. You might ...
Outlook XP4/12/2005
  Q: I have additional mailboxes in my folder list as well as my own. All mailboxes have contacts ...
  A: Fiona, I am assuming you created the contact folders under contacts and not the Email folder. It ...
E-mail on multiple computers with 2 users4/7/2005
  Q: I have two computers in the office with two employees. Both computers are brand new computers brand ...
  A: Mark, it does sound like one of the settings is just off somehow. The following is from the ...
.pst file / Moving to a new computer4/6/2005
  Q: in advance, for your time in considering my situation and questions below. Background: A couple of ...
  A: Steve, what you do is import your *.pst file into Outlook. If you only want a certain Outlook ...
Advanced Find4/5/2005
  Q: We have Outlook 2000. I tried "cat" with a space after it, and it still brings up a zillion extra ...
  A: John, I see what you mean. I have not been able to find where Outlook provides for the use of whole ...
Advanced Find4/4/2005
  Q: I know that you can search on whole words only in individaul emails. however, i don't see a similar ...
  A: John, you didn't mention which version of Outlook but from 2003 ... Go to the Tools menu, Find, ...
Gmail configuration in Outlook4/2/2005
  Q: Hai, this is kumar.. I am using Outlook 2000 in our office... I have GMail a/c could u plz ...
  A: Kumar, from Outlook's Tools menu, Click on Accounts, select Add - Mail. Type your Name Type your ...
Return receipts4/1/2005
  Q: Nancy, you know these return receipts that some people request? Once you say yes to them, an ...
  A: Teresa, I started looking up possible reasons and came up with so many variables, I thought it might ...
MS Outlook3/29/2005
  Q: 1. How can I make a back up of my contacts and my schedule? I mean what would happen if I had to ...
  A: You can export each object in Outlook to a *.pst file and save them out on a network or burn to a ...
lost mail3/23/2005
  Q: Just reinstalled XP Home and got my previous ISP provider (Earthlink) messages, not the current ...
  A: Gabe, I don't use Outlook Express. Did you save them locally to your machine? You might check ...
Problem with attachments3/19/2005
  Q: I recently upgraded from Outlook version 5 to version 6, now I am facing a new problem, my friend ...
  A: Imran, sorry I don't think I can help. It sounds like you are using Outlook Express. Check the ...
Outlook Outbox3/10/2005
  Q: Nancy: I have been using Outlook Express for years, and am now experimenting with migrating to ...
  A: Nicholas, from Outlook, click on the tools menu, Optins, Mail Setup. Under Send/Receive is the ...
How to show all appointments on a date in Outlook Calendar monthly view3/7/2005
  Q: In Outlook 2000 or 2003, is there a way to show all appointments on a date in the Outlook Calendar ...
  A: David, I am not aware of a way to increase the table size of the Outlook Calendar to show more than ...
Where are my "Saved" and "Sent" emails?3/6/2005
  Q: Two questions: [1] All of a sudden my "Saved" and "Sent" folders "lost" all of the emails from ...
  A: Steve, I don't use Outlook Express. A possiblity is that your OUtlook Express file got too large, ...
Printing attachments3/2/2005
  Q: Nancy. I hope you can help with a problem. Outlook 2000 SP3 running under Windows 2000 Professional. ...
  A: Graham, I believe you would make out better posting to a windows group. There are quite a few ...
Folders2/27/2005
  Q: I am using Windows XP I have Microsoft Outlook 2002 When I search in "all folders" in Microsoft ...
  A: Alan, from the search window after you have completed a search. Right click on the column headers, ...
Multile entries in Outlook calendar2/24/2005
  Q: synchronize my Outlook with my Sony-Ericcson P800 mobile phone & organizer. Due to some ...
  A: What I would suggest is... From Calendar View in Outlook View menu Arrange By Current View Active ...
Deleting Archive Folders2/22/2005
  Q: I use Outlook 2002 and made a fake archive file to try something. I then deleted the file without ...
  A: Oh Dear, Marija I would try going to the Tools menu, Options, Other TAB and review the options ...
Email Applications2/9/2005
  Q: Is there a way to send pictures from one email application (Yahoo) to another ...
  A: Marija, there are three email formats available in Outlook. One is plain text, one is RTF and the ...
Outlook 2000 Calendar2/8/2005
  Q: When displaying and printing the weekly calendar in Outlook 2000, all of a sudden the day of the ...
  A: Brad, there are so many different ways to change the view of Outlook. I no longer use 2000, but you ...
Can't download or view attachments2/7/2005
  Q: I don't think any of the computers are on a network. How do I change the temp folder so it can ...
  A: Mark, this really isn't an Outlook issue, it is based on networking and/or your operating system. I ...
Subject line2/4/2005
  Q: I use Outlook 2002 and want to know if it is possible to have a notice come up on the screen if you ...
  A: Marija, per Microsoft.com/Assistance... Outlook does not prompt you to provide a Subject line. If ...
MS-Outlook e-mail2/1/2005
  Q: Prior to sending an e-mail using version 2002 or 2003 it will only print the text written in that ...
  A: Robert, I have found that I have to change the email format from HTML to Plain Text or Rich Text ...
Outlook Express (mac related probs)1/30/2005
  Q: i'm using apple imac (OS 9.2.1) recently updated from 9.1.7. Outlook Express 5.02 obviously updated ...
  A: Brian, I am so sorry but I have never used Outlook Express. I can tell you backup file for ...
Autotext1/21/2005
  Q: Is there an Outlook add-on or a way to insert memorized text into emails? I have 5 different ...
  A: Mike, you can create signatures in Outlook. As many as you need with as much text, formatted or ...
MS Outlook & sub accounts1/19/2005
  Q: I have 7 different folders set up as 7 accounts with Verizon internet and have created 7 folders in ...
  A: Robert, you did not mention which version of Outlook so I am referring to Microsoft Outlook 2003, ...
attachment1/18/2005
  Q: For some reason when I send MS Word attachments from outlook some of my business partners don't ...
  A: Mike, my guess is that the recipients are on an exchange server and the network administrator has ...
Outlook and Excel1/15/2005
  Q: I have a list of contacts in Excel format that I'd like to load into my Outlook contacts. Is there a ...
  A: Rob, yes you can. What is means by specifying a cell range is to "name" the column headers, such as ...
E-mail Problem1/13/2005
  Q: I recently encountered an Outlook e-mail problem that I can't resolve. My wife has a distribution ...
  A: Steven, from the Microsoft Knowledge base. I hope it helps. ...
too many recipients1/12/2005
  Q: i'm using outlook 2002. i noticed that you answered a question pertaining to a "452 4.5.3 Too many ...
  A: Darren, I can only assume that each of your contacts contain a large amount of data. This is ...
MS Outlook1/1/2005
  Q: I would like to know how to write applications with MS outlook. For example I want to know how to ...
  A: Ran, you didn't mention what version of Outlook but there are tutorials at Microsoft. ...
Can not exit Outlook 200012/29/2004
  Q: · Unable to exit the MS Outlook 1. I cannot exit Outlook. To exist Outlook, I always has go to Task ...
  A: Sorry, I was unable to find a resolution. I did see lots of posts from users with the same problem, ...
Maximum Outlook2000.pst-file12/24/2004
  Q: Is there a limit on the size of the PST-file that Outlook2000 can work with?? This is actually the ...
  A: Ton, I have looked quite a few times for the limit to archiving and have not been successful. I ...
Contact list12/23/2004
  Q: I am sorry I was not clearer, When I open the contact section (bottom left of screen in Outlook ...
  A: Arie, I don't see where you have two Contacts, if you are referring to the Folder List or what used ...
Outlook 200312/21/2004
  Q: I have 2 contact lists, (Contacts, and Work Contacts) and I would like to change the default ...
  A: Arie, you can not change the object name "contacts", but you can change the sub-object "Work ...
email contatcts12/13/2004
  Q: Is it possible to set up a second Outlook contacts list for bulk sending of e-mails. Cheers Bob bain
  A: Bob, yes it is. Now I use the Folder list not the Outlook bar. View menu, Folders. This looks more ...
Email Template12/9/2004
  Q: I am using MS outlook 2003, and I was wondering how I would go about creating an email template for ...
  A: Sam, what you want to do is create a signature. From the Tools menu, Options, Mail Format TAB, ...
outlook mail send12/3/2004
  Q: I am using outlook 2002 with win XPP. I am connected to internet thru DSL 256k line. I have checked ...
  A: Amit, it appears that you have set the settings correctly. If you are on a network that would make ...
Insert accents in e-mail12/1/2004
  Q: In working in MS Word I have shortcuts which permit me to insert accented vowels, eg. when writing ...
  A: Robert, you would have to change the format of your emails from HTML to Plain Text or Rich Text ...
Button to Open My New Form11/30/2004
  Q: Janyszeski , I have recently learned how to create a customized form that will fill the BCC address ...
  A: Sami, from the Tools menu, Customize, Commands Tab, there is a "choose form" command button which ...
Navigation bar in Outlook 200311/24/2004
  Q: Help! I pressed a shortcut button at the bottom of the navigation bar, and suddenly everything has ...
  A: TJ, if you click on the envelope at the bottom then you are just looking at mail view, if you click ...
Distribution list11/22/2004
  Q: I would like to create a distribution list, where no other person can see who else is on the list. ...
  A: Rick, it isn't the distribution list that determines who sees who is getting an email it is using ...
Backing Up Outlook Express Folders11/20/2004
  Q: I am having trouble locating my Local Folders in Outlook Express. I want to back these folder up ...
  A: Bruce, I'm sorry but I dont' and have never used Outlook Express. The Microsoft Outlook file is ...
outlook, outlook express11/16/2004
  Q: i am using a lap top computer , s series fujitsu simens, windows xp. i live in israel, my isp is ...
  A: Eran, this sounds like there is freeserve software on your computer. If you deleted Outlook Express ...
Qutlook 2002 Contacts11/15/2004
  Q: I have just bought a new computer and I have to transfer all my contacts from my old Outlook program ...
  A: Jolene, Using the import feature and as long as you are using the *pst file type you have the option ...
downloading 2 hotmail accounts to outlook11/12/2004
  Q: when getting outlook to download two of my hotmail accounts it only does it successfully for one of ...
  A: Jim, everything you are trying to do is Hotmail related. You would have to refer to Hotmail help to ...
e-mail11/6/2004
  Q: I have Windows 98 - Outlook Express 2000 When I receive some e-mails with pictures in them, the ...
  A: I do not use OUtlook Express, however I believe the reason is the same for Outlook Express and ...
can not receive email11/5/2004
  Q: My husband has microsoft outlook 2000 and we can not receive any email because there is a too large ...
  A: Joy, if your provider offers web mail go to their web site and access your account. You can delete ...
emails11/2/2004
  Q: Hey, I have a problem in that I have my email on a hard drive that I no longer use any more. I have ...
  A: Trent, If possible export from the one hard drive and import to the other. You must export first. ...
sending e-mail10/30/2004
  Q: I am having trouble sending out e-mails. I can recieve however, I can not send. I am using microsoft ...
  A: Jamie, double check you have set up Outlook correctly from the Tools menu, Email Accounts. If you ...
Sender Information in Email List View10/29/2004
  Q: When email is listed in Outlook, you can include different fields in the list. I have included the ...
  A: James, I didn't see a field that would show the email properties which is what you are looking for. ...
ghosted out field10/28/2004
  Q: [Using Microsoft Outlook] I must have touched something I shouldn't have, but now I have a ghosted ...
  A: I'm not sure what you have done, but I would right click over the column headers in the gray area ...
MS Office 97 Outlook10/27/2004
  Q: (My platform is Windows XP) I currently use Outlook Express6 and want to try the Outlook which I ...
  A: Mike, I can no longer support 97 but it sounds like you have not set Outlook up as you did Outlook ...
all of a sudden, outlook 200310/25/2004
  Q: Good morning Nancy, sure would appreciate your help. I'm using xp pro for my O/S and MS Office ...
  A: Michael, the first thing I would check is the Tools menu, Options, Security TAB, "Change automatic ...
saving messages on server10/19/2004
  Q: re Microsoft Outlook 2003 I have two questions. First of all I know how to import and export ...
  A: Chris, I don't know how to keep the original dates, I would ask where are they being changed? In ...
Importing into Outlook 200210/16/2004
  Q: I had Office 97 Pro, and copied the outlook.pst file to my Data Backup folder. I then uninstalled ...
  A: Andrew, the duplicating on previous day suggests that something like day light savings time is ...
Address Entry10/11/2004
  Q: Wanted to know if there is anyway of entering multiple email addresses at once. I have a Excel ...
  A: Tim, I am not aware of a way to enter multiple email addresses into Outlook. It certainly wouldn't ...
Multple Email Accounts10/8/2004
  Q: I currently have two email addresses receiving email in Outlook 2000. How do I specify which ...
  A: Ashley, from the tools menu, Email accounts, view or change or edit or modify (I am currently using ...
can't open attached vcf cards10/6/2004
  Q: I had several people sending me their or friends contact details stored as a vcf card. However I ...
  A: Joachim, the only thought I have is the sender's email format is not compatible, which many are not. ...
can't open attached vcf cards10/5/2004
  Q: I had several people sending me their or friends contact details stored as a vcf card. However I ...
  A: Joachim, I am not sure how you are saving the file or why it is being saved as a text file. Save a ...
Backing up Outlook Personal Folders10/2/2004
  Q: Nancy, I am using Outlook 2k and in Windows 2k and I am trying to open a backup file I created on a ...
  A: Doug, I don't know how you created the backup files, but I am going to assume you used Outlook's ...
Getting email photos automatically with SP210/1/2004
  Q: I just installed Service Pack 2 on my wife's machine. (XP and Outlook Express) She doesn't like the ...
  A: Steve, SP2 is so new with so many problems, they have just come out with a patch. I have not ...
pst files9/27/2004
  Q: I am using Outlook 2003 small business edition. for some reason when I open Outlook it opens two ...
  A: Philip, you didn't mention if you are on a network. If so, the administrator may have set a limit ...
pst files9/26/2004
  Q: I am using Outlook 2003 small business edition. for some reason when I open Outlook it opens two ...
  A: Philip, I hesitate to make too many suggestions on this one, but I guess I would do a search in the ...
Fun Web Products9/24/2004
  Q: I need to know some things about a place on the web called Fun Web Products. 1 is it free? 2 Does it ...
  A: It is important to know that anything on the web that says it is free will most likely be highly ...
microsoft outlook web access9/23/2004
  Q: i created a folder in my inbox and i want to transfer some of my email to that folder i created. I ...
  A: Dave, you should be able to select the emails in the right frame, Edit menu, Copy and then click on ...
retreive outlook data9/18/2004
  Q: Somehow my outlook data, contacts, email files has disappeared. Can it be restored?
  A: Chuck, Outlook files have a *.pst extension. You should have an Outlook.pst file on your computer. ...
MS Outlook9/17/2004
  Q: Hey! My boss has asked for everyone on the office to have all their calendar details available ...
  A: Murray, I am not aware of a way for Outlook to "merge" everyone's calendar into one. There can be a ...
automatic address filling function9/16/2004
  Q: Nancy, Thanks for the quick reply to my question on Monday. (For your reference, I pasted in your ...
  A: Joe, "created a new contact (just filling in the contact name and the old email address)". I guess ...
Outlook 20039/13/2004
  Q: Nancy, Posing my question to you may be a long shot since you use Outlook 2000, but it involves an ...
  A: Joe, actually I am currently using 2000, 2002 and 2003. The problem exists in all three exactly as ...
My pics will not show up anymore9/12/2004
  Q: " Hi there, i am not sure you will be able to help me. But I am at my wits end on this. Ok ...
  A: Dora, Two thoughts. When you respond to an email Outlook uses the format of the sender's email ...
Calendar9/8/2004
  Q: Hullo - my calendar shows all 24 hours so leaves little room for the daily events. Do you know how ...
  A: Simon, got it. I am not aware of a way to eliminate other time slots, but you can change the time ...
Calendar9/7/2004
  Q: Hullo - my calendar shows all 24 hours so leaves little room for the daily events. Do you know how ...
  A: Simon, from the Tools menu, Options, Calendar options you can select which hours you want to see in ...
Outlook 2000 (2 questions)9/3/2004
  Q: I hope that you can assist me. After years of using Outlook Express, I have taken the plunge and am ...
  A: John Joseph, Outlook 2000 does offer some of the Junk mail features that the newer versions does. I ...
452 4.5.3 Too many recipients specified8/30/2004
  Q: im using OL XP on my LAN which is configured for corporate/workgroup. My OS is win2k pro with sp4. ...
  A: You used too many email addresses. I have not been able to find the maximum number but it is about ...
Requesting Verification8/29/2004
  Q: How do I request verification that a sent e-mail has ben received. I receive many e-mails that ask ...
  A: Jim, from the Tools menu, Options, E-mail options, Tracking options, for all messages sent request ...
can't send emails in outlook Ex 68/28/2004
  Q: I just changed from Juno dial up to earthlink broadband connection. My outlook had been configured ...
  A: I don't use Outlook Express so I can't tell you the specifics. You do need to set your email ...
Outlook 20038/25/2004
  Q: I often use the Task portion of Outlook to schedule due dates, etc. Is there any way to have these ...
  A: Michael, View menu, navigation pane, Folder List View, Click on Tasks, RIGHT drag the Task into the ...
Microsoft Outlook Sending email problems8/20/2004
  Q: I cannot send emails using microsoft outlook. Whenver I try to send an email, I get the following ...
  A: Ali, it sounds like the email you are sending is too large for the recipients mail box. You might ...
Outlook 20028/14/2004
  Q: Using Outlook 2002 (10.6515.6626) SP3. Is it possible to set up a rule or any other way to ...
  A: Jim, Under the Tools menu, Rules, New, Start from Blank, Check messages when they arrive, Next, from ...
OUTLOOK 2000 INFO exported to Excel or Word...HELP!!!!!8/12/2004
  Q: OUTLOOK 2000 INFO exported to Excel or Word...HELP! Dear Nancy, Have a problem in copying the ...
  A: Jim, You didn't mention if you are networked so ... From Word, Tools menu, Mail Merge, from the ...
Outlook Express8/11/2004
  Q: hope you can help. Windows XP - outlook Express 6 Each time I send an email in outlook it attempts ...
  A: Lee, sorry I don't have Outlook Express, but I would look under the tools menu, Options and see if ...
Outlook 2000 problems7/23/2004
  Q: I have MS Outlook 2000 on a Win 2K 5.0 SP4 platform. No other applications are running. This just ...
  A: Gale, I am not sure how you got to this point, but *.pst files are not opened they are imported from ...
mail server info7/20/2004
  Q: how do you find out what the incoming mail server (pop3) and the outgoing mail server(smtp) are for ...
  A: Jenn, I don't have Outlook Express. I know I can retrieve my Outlook mail within Yahoo, I don't know ...
email7/18/2004
  Q: i recently switched internet provider. since then, i cant send out email on outlook express. a box ...
  A: Dianne, I do not have Outlook Express and there are differences with Microsoft Outlook. However, if ...
EMAIL7/12/2004
  Q: I NEED TO EMAIL TASKS FOR THE WHOLE DAY FROM MY CALENDAR HOW DO I DO THAT WITHOUT HAVING TO EMAIL ...
  A: Erica, open your emai form, click on the insert menu, Item then click on Tasks in the LookIn lists. ...
Out box7/11/2004
  Q: In Outlook 2003 my outgoing email shows in the outbox. When I click 'send/receive' it usually (but ...
  A: Jeff, I keep the feature turned off on my laptop and all that is necessary is to use the ...
Out box7/10/2004
  Q: In Outlook 2003 my outgoing email shows in the outbox. When I click 'send/receive' it usually (but ...
  A: Jeff, it sounds like you need to click on the Tools menu, Options, Mail Setup, and then put a check ...
from outlook,how can I know...6/30/2004
  Q: from outlook,how can I know about my new yahoo email?
  A: You can bring your Outlook mail into Yahoo if you have a POP3 account. You would get the ...
Outlook 2003 Emails6/25/2004
  Q: I work for a mortgage company and I am trying to find a way to generate mass email flyers to market ...
  A: Cindy, are you saying you don't have Microsoft Word? From Microsoft Word you can do a merge using ...
Outlook does not read email when opened6/24/2004
  Q: Nancy. In my Outlook 2000-SR1, I want mail to be sent/received when I open the application. In ...
  A: Follow-up... Gordon I finally got 2000 open and it would seem that the Send messages immediately ...
Replyproblems - additional info6/23/2004
  Q: I have already sent you this question but since I now got additional information I try again. I ...
  A: Mats, I was not aware you were on a network, that makes a bit of a difference and I am assuming you ...
Replyproblems in Outlook 20006/22/2004
  Q: Fujitsu Scenic P300 P4 2,8Ghz, 512MB RAM, WinXPpro. Program: MS Outlook 2000 (9.0.0.6627) Internet ...
  A: Mats, sorry I couldn't find an answer for you. Two thoughts, one, of course, is a virus. Virus do ...
Emailing only some group members6/21/2004
  Q: I have a group email of about thirty people. Ocasionally I have to write to, say, six of the people ...
  A: Steve, you might consisder turning on the auto name check from the Tools menu, Options, Preferences, ...
Address Book6/20/2004
  Q: I'm going to format my PC and would like to keep the address book (the email addresses). Please ...
  A: Haytham, Click once on your Contacts folder, go to the File menu Import/Export, Export to another ...
Microsoft Outlook -Forwarding/Replying to email6/17/2004
  Q: When replying to/forwarding an email, how can we prevent the original item from being placed in the ...
  A: Clare, I have not heard of this before. I would check your tool menu, Options, Preferences, Email ...
Saved Outlook emails6/11/2004
  Q: I have Microsoft Outlook 2003 with Windows XP Professional on my work PC. In order to offload old ...
  A: Mike, I am not clear what saving in an Outlook format is. I would have Exported the Inbox using the ...
Spam block6/10/2004
  Q: I am using Windows XP and Outlook 2003(not outlook express) for my email. I get tons of spam email. ...
  A: Greg, from the tools menu, Rules and Alerts New Rule... Start from blank rule... Check messages when ...
MS Outlook6/5/2004
  Q: I have a bunch of auto complete e-mail addresses that are no longer valid, but outlook keeps ...
  A: Stan, I understand. The only way I have found to handle this is to create a new contact using one ...
sending/recieving messsages6/1/2004
  Q: i cannot seem to send or recieve messages through msoutlook 2000. i get mail delivery error "a ...
  A: Fatima, I could not find a solution to your problem. I did see references to the error message and ...
deleting email5/31/2004
  Q: I cannot delete individual email or empty the deleted items folder. (Get message that says disk ...
  A: Adele, this is what I found. If you can not delete email messages in OE6 and you get an error ...
Links in email open blank IE page5/29/2004
  Q: REF: Outlook 2000 (SP3), 9.0.0.6627 After recently installing MS Office SP3, I noticed that I can ...
  A: I am sorry I don't have an answer for you, I only know there were so many problems with this service ...
Can't Get rid of a .pst file5/27/2004
  Q: I am using Microsoft Outlook 2003 and I have a file I can not get rid of from my desk top. I have ...
  A: Rod, I am not clear if you had previously named this file or if it appeared on its own. If it just ...
outlook calender5/26/2004
  Q: I am trying to setup a (daily) reoccurring appointment in Outlook 2003 Calender. Here's the catch: I ...
  A: Luciano, I use tasks to do this. From the File menu, New, Task. From the Task form window click on ...
Outlook 2002 Email Settings5/25/2004
  Q: I just loaded Office and cannot get my Outlook recognized. The address book does not take my ...
  A: Sally, have you gone to the tools menu, Email accounts and setup up your accounts? Check to see if ...
Mass Mailings using Outlook5/18/2004
  Q: I use Outlook 2000 SR-1 9.0.0.3821. I have a list of 50 e-mail addresses given to me each month ...
  A: Phil, I am using Office 2003 but the technique should be the same. The Import and Export Wizard in ...
Exporting Distribution Lists in Outlook5/17/2004
  Q: Nancy, I use MS Outlook 2002. I use it for my business. I do international trade and can be found ...
  A: Dov, I have checked so many times to see what the maximum size for a distribution list is and the ...
Miscrosoft Outlook 20025/13/2004
  Q: This problem has accured during the last two days and its getting annoying :) Every message received ...
  A: Mike, it sounds like the format of your emails is no longer HTML but plain text. There are some ...
SUDDEN OUTLOOK ERRORS5/11/2004
  Q: I've been running Microsoft Office 200SR1 on Windows 2000 Pro for several years without a problem. ...
  A: Dave, if you are on Windows 2000 you are probably networked, in which case I wouldn't be able to ...
names5/9/2004
  Q: What is the difference between Outlook Express and Office 2003 Outlook? I am using XP and have ...
  A: Helene, Outlook Express is for emailing only. Microsoft Outlook is a time management program which ...
outlook problem in receiving e-mails5/6/2004
  Q: ... Earlier this week I sent a rather long .ppt file to my home via e-mail. That day at work, we ...
  A: Lloyd, I would call your ISP and have them delete what is in your INBOX to free it up. Sometimes ...
Electronic signature to email5/4/2004
  Q: I have my business card that includes a photo of myself and all the pertinent info as a jpeg. I ...
  A: Brent,yes you can do that. The more important issue is... Not all recipients have their email ...
Outlook 20005/3/2004
  Q: This is 2nd time that my emails in outlook became inaccessible when the size of my .pst file reached ...
  A: David, I am not aware of a maximum pst file size, but I would start with how much hard drive or ...
address book5/2/2004
  Q: I seem to recall that there was a way to protect ones address book from viruses that attach to it ...
  A: Joseph, this is the only one I am aware of... Just create a NEW contact in each of your address ...
microsoft outlook4/28/2004
  Q: when i try to load up outlook,i get this error message: microsoft outlook. outlook .EXE.entry point ...
  A: Alan, from what I could find it sounds like you may have downloaded something, possibly ...
I have a "config error" message...4/26/2004
  Q: I have a "config error" message when I click on the mail icon in Internet Explorer. I recently set ...
  A: David, I can't help with Outlook express or Mac issues. I am not sure why you have these files and ...
Snooze function (Outlook XP)4/20/2004
  Q: When a reminder pops up on a colleague's PC it is defaulting to 'remind again 5 minutes before ...
  A: Fiona, I was checking the reminder feature again, and I see a difference between the options. One ...
Outlook Calendar4/19/2004
  Q: I only want to schedule my calendar. I don't use the email. In "1 Day" format when you can see ...
  A: Nate, if I wanted to create a 1:00 to 6:00 appointment in the 1 day format I would take my mouse and ...
outlook XP4/17/2004
  Q: how can I create a .pst file on my C: drive in order to synchronize, read my email,view my address ...
  A: Lloyd, I am sorry I really don't understand the question. Outlook can be opened and used without ...
Change time4/16/2004
  Q: The time on my outlook is still an hour behind (daylight savings). When I scheduled meeting with ...
  A: Rina, here is some information on Time for Outlook... When you change the current time zone, all ...
Outlook Express4/13/2004
  Q: I got an error a few weeks ago, something about a "Pop Account" and have been unable to receive ...
  A: David, I wouldrecheck your entries for setting up your email account. "Pop Account" is the type of ...
REVERT OUTLOOK-2000 TO ORIGINAL DEFAULT SETTINGS4/11/2004
  Q: Re. The above. I have the edition 2000 of Outlook 2000. After backing up all relevant data, ...
  A: Well some of that depends on what exactly you are referring to. I would go to the View menu, ...
I have a serious problem in...4/9/2004
  Q: I have a serious problem in Outlook Express. The address book will not load. The message I get is ...
  A: Willie, I can not help. I do not have Outlook Express. I can tell you that opening the both of ...
Microsoft Calendar Input Difficulties4/5/2004
  Q: We are a public broadcasting station. the executive secrectary keeps the station calendar called ...
  A: Anthony, if you are having a network problem I can't really help, but... It is not difficult to ...
Outlook e-mail address inclusion in delivered message4/3/2004
  Q: We frequently send a message to a list of addresses. The entire list is displayed in the received ...
  A: Sid, what you want to do is use the Blind Copy Field Open a new email form, from the View menu, ...
MS Outlook contacts3/30/2004
  Q: How can I copy the contacts on my outlook to another computer.
  A: Maha, Click once on your Contacts folder, go to the File menu Import/Export, Export to another file ...
automatic reply3/29/2004
  Q: My boss is out of the office. she wants me to set her outlook to automatically reply that she is out ...
  A: Victoria, the auto reply is only available if the Microsoft Exchange server is installed. My guess ...
winmail.dat3/24/2004
  Q: I am receiving an attachment in winmail.dat format. I can download but not view it. I have been told ...
  A: Dan, basically the attachment is in an unreadable format. ...
550 error3/23/2004
  Q: when i try to send an email to my uncle in the uk (fsnet.co.uk)i get an 550 error... 193.252.22.142 ...
  A: Denise, from what I can see it appears he may have changed his email address. ...
Fowarding E-mail3/21/2004
  Q: I wanted to read my outlook e-mail that i get i work with my Nextel phone. However, our ...
  A: Stephen, You can retrieve hotmail into Outlook but I have never seen how to do the reverse. I use ...
Associating a task/appointment with a contact3/18/2004
  Q: Can you tell me if there is any way to associate a task/appointment with a contact. and also like I ...
  A: Leslie, when you create a new task you will see at the bottom of the task window Contact... This is ...
outlook calendar3/15/2004
  Q: Outlook 2000 Calendar. I want Outlook to automatically highlight any appt. that has the phrase "on ...
  A: Jack, I reviewed 2000 and 2003 - you should be able to use autoformatting in the Day/Week/Month ...
Can't change font sizes3/14/2004
  Q: Why , all of the sudden, I can't change font sizes when creating an E-Mail? It has worked fine for ...
  A: Ed, you are the second person in two days with a similar font issue. I don't have Outlook Express ...
msism - application error3/13/2004
  Q: ...Hope you can help I run Windows XP Home and use Outlook Express (Version 6.00) for my email. ...
  A: Andy, this appears to be a common error. You should find a resolution from the site below. ...
E-mailing Newsletter - approx 450 clients3/12/2004
  Q: .. I am trying to send out a newsletter to our customers. I would like to save time entering approx. ...
  A: Kim, when entering contacts you can use the Contact Form, Actions menu and base a new contact on a ...
Business Fax Contacts in Address Book3/10/2004
  Q: I converted to Outlook 2000 on XP Pro from using Express and started adding my contacts into Outlook ...
  A: Joe, the only thought I have is to redesign your contact form and enter the Fax numbers in a new ...
Calendar sharing with Outlook3/9/2004
  Q: Do you know of a way to share the calendar other than using Exchange Server or Net folders (Outlook ...
  A: Kenneth, I am not aware of a way to share a calendar without the exchange servers. There are quite ...
email3/5/2004
  Q: I'm really dumb at computering--my question is -- I sent an email to an auto dealer asking him for ...
  A: Bill, there are ways to search for email addresses. I would have to imagine that car dealerships, ...
can not send emails..from bangkok..?3/1/2004
  Q: can not recieve emails ...in Bangkok..? Hello, i am in Bankok on business and I am able to connect ...
  A: Rolfe, I am sorry but I can not help, you would have to contact your ISP and see what they would ...
When I open Outlook it takes...2/27/2004
  Q: When I open Outlook it takes longer than usual to load, and when I go to open mail in my inbox it ...
  A: Thomas, I would check how many emails are in our SENT folder. How many emails are in your INBOX? ...
Stationery color on incoming e-mails2/19/2004
  Q: When receiving e-mails from outsiders, they always come to me on yellow background. Then when I ...
  A: Jo Ann, I do not have Outlook Express, but I would go to the Tools menu, Options, and look for ...
recurrent email messages2/16/2004
  Q: I started using Microsoft outlook 2months ago when I went on broadband. Every thing up to now. ...
  A: David, you could have a virus. I would go to my ISP and ask them to clear the messages or depending ...
Hi Nancy, Can you tell...2/12/2004
  Q: Can you tell me how to backup emails (I'd like to backup to a CD rom). Also, can you tell me how to ...
  A: Debbie, In Outlook you export your emails from the File menu, import/export to a file, select *.pst ...
email problems2/11/2004
  Q: While I'm in Microsoft Outlook, in the Inbox reading my mail, every time I highlight the email and ...
  A: Jack, I am not aware of a setting in Outlook that automatically deletes an email once it is read. ...
O-EXss2/4/2004
  Q: " Custom Built, 900 Thunderbird/256ram/Win 98SE ...Nancy, I need to backup my emails in OExress ...
  A: Luckii, I do not have Outlook Express, but in Outlook you would go to the File menu and export the ...
Outlook Back-UP1/26/2004
  Q: Hullo: I am using Microsoft Outlook 2002. I have set up a number of sub-folders for different ...
  A: Simon, I would create a folder in the Windows Explorer to store your exported files. Click on the ...
Mail Merge Email1/14/2004
  Q: I have been trying to use mail merge and send it as an Email with Outlook 2000. It merges but never ...
  A: Becky, if you do it again include yourself as a recipient. I am not how you are going about this, ...

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Nancy Janyszeski

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Creating,sending, receiving e-mail, scheduling calendar items, tasks, using the journal, recurring appointments, default settings, Including Office 2007.

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I currently teach Microsoft Office 2003 and Office 2007, plus FrontPage and HTML at our Vocational Schools .

I am Microsoft Office User Specialist (MOUS) Master Certified and was certified as a MOUS Authorized Instructor. Instructional design and test writer for ActivTest, a division of Activ Training

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