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About Jim Stiles
(Top Expert on this page)

Expertise
I am a Certified Internet Web master and designer with twelve years experience in creating, developing and maintaining both personal and corporate web sites. I have an extensive working knowledge of HTML, DHTML and JavaScript. While I specialize in DHTML and JavaScript functions, my main topic is assisting persons and businesses with the overall development and outlay of their web sites. I also have 18 years of experience in Law Enforcement and Corrections. I have an extensive knowledge of all Microsoft Office applications, all Windows Operating systems, Eudora and Outlook email programs as well as Microsoft Exchange server 5.5 and Outlook Web Access. I am also certified in Video Teleconferencing and network systems.

Experience
I have many various certifications from Microsoft as well as individual course studies in web site development, advanced database development, Cisco ISDN, LAN and WAN technologies. I have developed and currently maintain four personal and three corporate web sites. I currently hold the position of Network Adminstrator for the Information Services Division at my local Sheriffs Office.
   

You are here:  Experts > Internet/Online > Email > Microsoft Outlook

Questions Answered By Expert  Jim Stiles 
In Category  Microsoft Outlook

SubjectDate Asked

Auto Forward Email To Outside Email9/13/2008
  Q: Looking for a way to automatically forward Outlook 2007 email from specific recipients to a yahoo ...
  A: Your Outlook client is not the problem. Your service provider has most likely disallowed automatic ...
distribution lists and concealing names9/12/2008
  Q: How do I send a group e mail to everyone on my distribution list so that each recipient sees only ...
  A: I would advise against using the Bcc field for sending to a distribution list. People who use rules ...
cannot open Outlook9/10/2008
  Q: All of a sudden when I click on the icon, nothing happens. I've scanned the computer for viruses, ...
  A: First, make sure Outlook is still there by using the start command. Go to Start > Programs > ...
Unknown Error on Outlook (0x80040201)8/2/2008
  Q: When Sending and Receiving I get an error message Sending' reported error (0x80040201): 'Unknown ...
  A: My recommendation would be to perform the following steps: Close Outlook. Run the inbox repair tool ...
Not receiving email from a specific email address7/26/2008
  Q: I accidentally added an email address to my block sender list on Outlook. obviously it makes sense ...
  A: 1. No. Outlook can only block messages being received from the outlook client and has no effect on ...
outlook 20006/22/2008
  Q: I have Outlook 2000 version and am trying to set the option to suggest email addresses by auto ...
  A: AutoComplete is a feature of Internet Explorer and of Outlook Express. However, it is not available ...
Hijacked!6/13/2008
  Q: My Hotmail email account address book has been HIJACKED! That is, spam emails from MY email address ...
  A: There is no way to prevent someone from spoofing your email address and using it as an alias ...
OUTLOOK EXPRESS SPELLCHECK6/11/2008
  Q: I recently updated my Office to Office Enterprise 2007 (# 12.0.6215.100.) Now, my Outlook Express ...
  A: There is a known issue with OE and Microsoft Office 2007 whereby only the French dictionary is an ...
email error message 5536/9/2008
  Q: I have a question along the same lines as the error message 553 question. I have an employee who ...
  A: Error 553 means "Requested action not taken: mailbox name not allowed". This error occurs when you ...
outlook5/31/2008
  Q: and now use outlook. When I try to click on links or try to open attachments in the emails coming ...
  A: The most common cause is a corrupt registry key in Internet Explorer 6. The registry key found at ...
Outlook Express to Outlook 20035/29/2008
  Q: My 5 year old computer came with Office 2000 programs, no Outlook, but has Outlook Express 6 ...
  A: The first thing you should do is backup your Outlook Express e-mail and store them on removable ...
Hidden mail5/21/2008
  Q: Jim, I hope I can find someone to answer this pesky problem I'm having. You may not know it ...
  A: Use the Microsoft MDBVU32.EXE tool to forcefully clear the Outbox. The instructions for this are the ...
Newsletter templates?5/6/2008
  Q: I own a small group tour business and would like to send periodic newsletters to my client base. ...
  A: Actually, you would create the newsletter template in Microsoft Word, then send it as an e-mail to ...
Email Problem4/4/2008
  Q: Please can you help. I get error message 0x80042110 whenever I try to download e-mails from my yahoo ...
  A: Your problem is most likely caused by a corrupted email message. To resolve the problem, you will ...
Outlook3/27/2008
  Q: I am having a bit of a problem managing my ever increasing contact base in Outlook. For some reason, ...
  A: To filter a folder on multiple categories ... On the More Choices tab in the Filter dialog, type ...
setting up outlook to work with rocketmail account3/13/2008
  Q: I just purchased outlook 2007. When I tried to set it up so that I can retrieve mails from my ...
  A: Yahoo does not offer free POP3 access to it's e-mail. This now applies to your RocketMail account ...
outlook express auto reply message1/27/2008
  Q: I do not know how it got on and I can not figure out how to get rid of it. It is an auto reply ...
  A: I an unable to tell you exactly how because road runner is different depending on where you live and ...
Receiving the same email twice1/22/2008
  Q: and sending/receiving my emails via outlook. Recently, outlook has been delivering all my emails to ...
  A: There are a couple of situations which may cause Outlook to download duplicate messages: Many of ...
Outlook 20031/21/2008
  Q: Recently when I insert pictures from jpeg files into my outlook e-mails using the html item from the ...
  A: There are a number of reasons why a red X may appear on your screen, and is not necessarily a ...
exporting a mailing list12/30/2007
  Q: Jim, below is a response I got from Nancy but I can't find where the Map Custom Fields button is. ...
  A: The Map Custom Fields button is found in the "Import a File" dialog box. It might not be available ...
OUTLOOK FOLDERS BACK UP12/28/2007
  Q: I have a question regarding an answer that was posted on the internet about how to save e-mails to ...
  A: The documentation you are referring to is instructions for creating a pst folder. That is not what ...
GoDaddy SMTP12/27/2007
  Q: I am wondering if you would know why the GoDaddy SMTP server address does not work in my Outlook. I ...
  A: I can not tell what is going on unless I know what the error is. The best I can do is to point you ...
copy/paste contact info12/23/2007
  Q: Jim: Is there a way to copy the name and address of a contact in one action for pasting to another ...
  A: The only other method is to create a custom view, select one item, press Ctrl+A to Select All and ...
Outlook address book12/10/2007
  Q: I am trying to get my address book copied from a Win 98 system to Win XP pro. The outlook version ...
  A: If the Import/Export wizard is unavailable, verify that the language or country/region selected in ...
Emailing wav or mp3 files12/6/2007
  Q: I need to convert some audio from cassette tapes to computer files and then email them. What is the ...
  A: The following web page explains how to convert audio cassette tapes to CD file format: ...
Outlook express error.12/3/2007
  Q: I have read your details. They are impressive. My dear i am facing a problem, whenever I try to ...
  A: It soulds like a system file may have become corrupted on your computer. This is not something that ...
email trouble-Vista/Outlook12/3/2007
  Q: I have been having email issues for 4 weeks. I am not able to send or receive emails reliably ...
  A: Unfortunately, this is not something I can troubleshoot and fix unless physically being at your ...
Calender Automatic Formatting10/11/2007
  Q: I have set up several rules in Outlook 2003 calendar automatic formatting to color calender entries ...
  A: When you import rules (rule: One or more automatic actions taken on e-mail messages and meeting ...
PST Compatibility10/8/2007
  Q: One of my user at work is currently using outlook 2000. This has a PST size limit of 2GB. I need the ...
  A: Unfortunately, upgrading to Outlook 2003 does not automatically make it possible to add more data to ...
Outlook error "its a client only rule"10/7/2007
  Q: hai for a user in our org... the user uses exchange account configured in his Microsoft outlook. ...
  A: Client only rules means just that. You have to be logged into the client's mailbox to perform that ...
outlook8/21/2007
  Q: Is there any way to configure outlook 2003 so it doesn't delete the emails from my ISP's email ...
  A: With Outlook open, click on Tools, then Email accounts. This will open up a new window. Click Next. ...
ms outlook8/10/2007
  Q: i want to change the font size of my mails of inbox . can i do so ?
  A: On the View menu, hit Arrange By, and then Custom will allow you to select the fonts to be used for ...
Recieving many times same email8/9/2007
  Q: I use Outlook 2007, use POP3 account, POP equal SMTP, Sometimes I receive same e-mail several (4) ...
  A: When you enable the Leave a copy of messages on the server option and messages are downloaded, the ...
Outlook Forms with Exchange8/8/2007
  Q: Strangely, the IT/IS departments here at work don't really know a lot about using outlook forms. ...
  A: What you need to do is have your Exhange Administrator create a forms library on the exchange ...
Error in Outlook 20037/21/2007
  Q: when receiving mails in microsoft outlook2003 it gives "Microsoft Visual C++ Runtime Library" ...
  A: The problem you are experiencing is most likely due to either an add-in or Norton Anti-Virus. To ...
Automatically deleting forwarded copies of emails I've already received7/19/2007
  Q: Mr. Stiles: I have a supervisor who habitually forwards me copies of emails that have gone out to ...
  A: Unfortunately, rules can not check content in existing email messages. The only way to correct this ...
dbx file5/12/2007
  Q: How do I open a dbx file. I doubt if I will ever need to do this more than once so buying a program ...
  A: The .dbx file is an unreadable data file containing message entries for a particular mailbox in ...
prefill box in Outlook5/10/2007
  Q: I'm running Outlook 2003, SP 2 When I go to type in an address when creating a new email, the box ...
  A: To remove it so it won't be "suggested" again, open a new message and begin typing in the address. ...
Need more text in subject area - Outlook Calendar5/3/2007
  Q: I use Outlook (2003) calendar for work, and print out the calendar everyday to take with me on job ...
  A: When you print an Outlook Calendar, especially in a week or month view, some text might be ...
Outlook virus message4/30/2007
  Q: Have read a few posts about this problem.... I also receive an outlook message 'a program is trying ...
  A: Actually, this is a third party program attempting to connect to your Outlook program files. This ...
problems4/24/2007
  Q: we're in st. louis. we need someone who knows exchange/pda's/outlook. i can't find anyone, okay, i ...
  A: there are plenty of companies that deal with an Exchange Server environment. of course the type of ...
outlook virus message4/1/2007
  Q: I have Office XP. I can't get rid of a message that reads: "A program is trying to access e-mail ...
  A: This is an Outlook security feature introduced in Outlook 2000 (SR2 and newer), and installed by ...
Outlook Error Message3/22/2007
  Q: When I close Outlook, I get the foolowing message The instruction at "0x7c145b89" referenced memory ...
  A: Try disabling your Outlook add-ins and see if you continue to get the message. If you have a virus ...
Slow E-mails3/18/2007
  Q: Over the last few weeks when I download my e-mails it seems to take forever. This seems to have ...
  A: McAfee virus scan is most likely the cause for your slow download time. The virus scan they use is ...
about Microsof Outlook20033/9/2007
  Q: In my office I use Microsoft Outlook 2003 cause I give some kind of support. The thing is that I ...
  A: You would need Administrator rights to the Exchange server in order to view archived messages from a ...
HTML(signature picker)1/7/2007
  Q: Jim That was such a good answer, but it has now thrown up another issue! I did a test e-mail to ...
  A: To reuse an old phrase, you can't have it both ways. There will always be that invisible line ...
Spell Checking1/6/2007
  Q: I have recently made 2 changes and am not sure which one caused my problem. Change #1 made 12-8-06 ...
  A: Outlook Express does not have a spell check system and relies on Office's spell check. Click on ...
Outlook links with FireFox1/5/2007
  Q: I'm a fellow "expert" from an entirely different area - traveling in Italy with children. I have ...
  A: The major differences between MSIE and the other browsers is that MSIE comes with alot of extras ...
HTML(signature picker)1/4/2007
  Q: Morning Jim Happy New year! I want to have a permanent footer on my e-mail messages, which will go ...
  A: You can only use two file types to include images with your signature. HTML and RTF. For an HTML ...
Exporting csv Contacts file from Outlook1/3/2007
  Q: When I try to export my Contacts file to My Docs from Outlook, I start to generate a file but this ...
  A: The problems you are having are most likely caused from the Exchange server and will need to be ...
Regarding MS outlook crashing1/2/2007
  Q: We have Windows 2003 server ,Exchange server on it and the client machine has MSoutlook 2003 , Now i ...
  A: Most likely, you have an issue with one or more of your Add-ins. Look for them in Tools, Options, ...
Preview Pane11/9/2006
  Q: I am trying to disable the preview pane from the server level. I have Exchange 5.5, Outlook ...
  A: Exchange 5.5 does not contain server-side capabilities to disable the preview pane globally. The ...
MS-Outlook –11/9/2006
  Q: Once I have 2 different accounts set up in Outlook through the tools, accounts menu; how do I set up ...
  A: This can only be accomplished by changing your setup preferences from Internet Only to ...
Printing Selcted Pages11/8/2006
  Q: I was wondering if you can choose to print only the pages you wish from an Outlook message. My main ...
  A: Outlook does not support page selection for printing. I would suggest highlighting the text and ...
Outlook forms11/5/2006
  Q: Jim: I am looking for a way to gather data via e-mail from a limited group of people. My wife is a ...
  A: A custom form will not work unless all of the recipients have the same form. I found two different ...
Receiving errors in MicroSoft Outlook11/2/2006
  Q: I keep getting a common error when I send/receive in Outlook. I can send emails, but I cannot ...
  A: The probable causes for this include: 1. An add-in that marks items read if you view the Outbox. ...
Outlook10/31/2006
  Q: I have two questions. The first one is: Is there a way to save one's mail to the hard drive? The ...
  A: You can save any message you wish to your hard drive. With the message open, click File, Save as. ...
cannot filter junk mail using outlook10/25/2006
  Q: I tried adding * in front of @, but junk mails still get thru. May be because of my rules moving ...
  A: After reading the discussion forums about this, it seems a majority of users are having the same ...
Sending email via home wireless network10/22/2006
  Q: She isn't actually getting an error message, but she is getting a message from the 'System ...
  A: Launch Outlook - Under "Tools" select "Email Accounts" - Click Next - Select her account name and ...
Error message while trying to send mail10/17/2006
  Q: when i try to send mail to my nephew i get this message An unknown error has occurred. Subject ...
  A: I have listed the most common causes for your issue and methods for correcting each: 1. The maximum ...
Outlook distribution list10/11/2006
  Q: I have Outlook 2003 and I have about 10 distribution lists. Lets say I have a user called John Doe. ...
  A: With Outlook open, select Tools -> Find -> Advanced Find, or press Ctrl+Shift+F. This will open the ...
Application error message10/10/2006
  Q: My question is the same as the one below. I have tried everything you have said to try and the ...
  A: Because the error is a result of two programs accessing the same dll file, what you need to do is ...
server error 0x800CC90, error number 0x800CC929/30/2006
  Q: I've just set up a new email account for my newISP (toucan). It appears I can send emails but ...
  A: The first step is to check your Outlook Express settings, making sure that the POP3 and SMTP servers ...
Error message when trying to attach file9/28/2006
  Q: I sometimes, but not always, get the following message when trying to attach a file to an ...
  A: You are most likely receiving this error because of a problem accessing script files on the email ...
copying appointments9/27/2006
  Q: Is there a way to copy already created appointments to another day and different time slot. I know I ...
  A: Yes! Select the date. If you enter 'edit mode' (you most likely will), press Esc, then Ctrl+C to ...
Fonts in addressbook9/22/2006
  Q: Someone asked me how to increase fonts in the addressbook on Outlook 2003. I thought this was not ...
  A: There is no way to change the display font size within the Outlook Address Book. However, if you ...
populating a contact list from excel9/18/2006
  Q: How do I populate an outlook contacts list with a spreadsheet of names and email addresses. Is ...
  A: First, save the spreadsheet as a .csv file. Then, with Outlook open, select file, import and ...
Outlook receiving email9/15/2006
  Q: Office 2003 was installed on my office computer. I used to be able to see all my new emails when I ...
  A: You simply need to set it up to automatically send and receive when opened. To do this, follow the ...
Emailing videos as attachments8/18/2006
  Q: We've all opened those video forwards in our email.How are they sent as attachments rather than ...
  A: Because audio/video files are very large, they are almost always unable to be received. They need to ...
new mail sound8/15/2006
  Q: How can I get my microsoft outlook email to make a noise when I have a new incoming message?
  A: To set Outlook to play a sound when email arrives: From the top menu, select Tools, Options. On the ...
Contacts in Outlook 20008/11/2006
  Q: I did find a way to do this. Choose Services from the Tools menu in Outlook 2000 and then choose ...
  A: There is a difference between the Global Address List (GAL) and the Outlook Address Book (OAB). A ...
adding a custom label8/11/2006
  Q: But I was actually after how to change the "labels" drop down box entries. Not the "categories". You ...
  A: Use the following steps to change appointments and meeting color labels: Click the Calendar ...
Outlook send/receive8/4/2006
  Q: I occasionally get an error when I click "send/receive" on Outlook. It's usually about sending ...
  A: There are several issues and/or programs that could be causing your problem. First, try deleting ...
sending emails from microsoft outlook8/2/2006
  Q: I am having problems sending any email from microsoft outlook. I have just set up my email address ...
  A: This error message is coming from the mail server, not from Outlook Express. This error means that ...
Colour coding contact's e-mails7/22/2006
  Q: Is there a way in Outlook 2003 to colour code e'mails from certain contacts when they are received?
  A: Click the Organize button that appears on the toolbar at the top of your Outlook window, or choose ...
OE 6 cannot delete some mail7/19/2006
  Q: Some of my OE 6 inbox email will not delete. Some will. There seems no reason. Deleting messages (to ...
  A: Try doing a "compact." Tools -> Options -> Maintenance -> Clean Up Now -> Compact. That may ...
Outlook Calendar7/14/2006
  Q: I had the user verify the box was not checked off as per your suggestion and it was not checked. the ...
  A: The area I mentioned is the only place to select or deselect read receipts. At this point in time, I ...
downgrade oulook20037/13/2006
  Q: would you help me to transfer outlook2003 stuff to outlook2000. I've already tried pfbackup.exe, but ...
  A: In order to downgrade to 2000 you would have to install the 2000 Outlook client. Before you do this, ...
Will not open, Times out7/10/2006
  Q: Jim, My outlook 2000 will not open from short cuts or directly from program list...it just times ...
  A: Programs can crash or hang for many different reasons. The problem could be due to a bug in an ...
Lost mail in Outlook Inbox7/8/2006
  Q: I have a customer who told me he is losing mail from the inbox of Microsoft Office Outlook 2003. He ...
  A: There are a number of reasons email messages may be moved from the inbox: * Outlook spam-filter may ...
RESIZING PICTURE7/4/2006
  Q: I used to select an picture and when I select "sent to email" a windows open an ask me If I want to ...
  A: 1. In an Outlook e-mail message with your images attached, click the Attachment Options... button ...
outlook express to outlook7/3/2006
  Q: This will help me tremendously. Another question. How do I set up my Microsoft Outlook to send and ...
  A: In Outlook, go to the Tools menu and click on Email Accounts. Select Add a new email account and ...
Restoring a copy of Outlook folder7/2/2006
  Q: I have read your archives and cant find a previous answer. I have just reformatted my HDD after ...
  A: The old folders pointed to a directory file that is no longer there. You can possibly restore the ...
outlook express to outlook7/2/2006
  Q: How do I move or convert all my outlook express data into my outlook 2000 data? I presently use ...
  A: You can either import the data using the Import Wizard or you can manually drag the information from ...
Outlook 20036/28/2006
  Q: My husband and I work as a team in our real estate business for a broker. We mostly work from home ...
  A: The only way to share existing accounts is by using a mailserver, such as Exchange Server or Imail. ...
eml attachment6/27/2006
  Q: received email with eml attachment ; unable to open- 1st pop up box unknown file type- 2nd pop up ...
  A: The .EML file extension is used by Outlook Express for stationery. To resolve this issue, either ...
cannot send emails out6/25/2006
  Q: This problem just began on an email account that has been active and working for two years. the isp ...
  A: Your Outlook settings have nothing to do with your relay issues. Their email server is not accepting ...
cannot send emails out6/25/2006
  Q: When trying to send emails on outlook (part of microsoft office 2000) I get the following error: ...
  A: The problem you are experiencing is not a Microsoft problem. It is actually a result of the email ...
emailing videos6/24/2006
  Q: ...We are trying to figure out how to email short videos...they are of my son and I would love to ...
  A: Because of the type and size of these files, it is often impossible to send them via email. What you ...
MSOutlook 2000 Messages saving format6/22/2006
  Q: Currently my outlook 2000 saves individual messages in default text format only and every time i ...
  A: If you are speaking of setting the default format for new emails, here's how: Select Tools | ...
Outlook, moving email to a new computer6/21/2006
  Q: I have a very large group of Outlook email folders and sub-folders. I just got a new job. Now I'd ...
  A: This will depend on whether you were using an Exchange server for your old emails. If so, then all ...
Outlook 20036/13/2006
  Q: Exchange 2003 corp edition, Fully updated. Client W2K Pro SP4 - Fully updated. Office 2003 SP2 - ...
  A: Though setting up and using SSL on and Exchange Server is much easier than it used to be, there are ...
messages in outlook express6/10/2006
  Q: I haven't used my outlook express in quite some time and I found that I have over 2000 messages in ...
  A: You're welcome. There's really no method available for automatically deleting your emails from your ...
messages in outlook express6/10/2006
  Q: I haven't used my outlook express in quite some time and I found that I have over 2000 messages in ...
  A: Its not necessarily the number of emails, but the overall size of the emails. The amount you can ...
servers6/9/2006
  Q: is microsoft outlook and outlook express the same thing? If so I had my computer redone and I don't ...
  A: No. Outlook and Outlook Express are two totally different email programs. Outlook Express is just a ...
Sharing outlook6/8/2006
  Q: Our computers our on a network. However our email is through a pop3 server. Is there any way to ...
  A: Attempting to have more than one computer accessing the same .PST file at the same time is very, ...
Roming Profiles on Outlook 20006/8/2006
  Q: I work for a small company and we have about 12 employees and 6 computers, so not everyone can have ...
  A: Attempting to have more than one computer accessing the same .PST file at the same time is very, ...
MS outlook calendars6/7/2006
  Q: I want to put the same thing to do in my calendar same time every week and same time every month. ...
  A: 1. Click the "Tasks" folder from the "Folder List". 2. Click "New" from the top toolbar. 3. ...
Where is my old Outlook email?6/4/2006
  Q: Yesterday I upgraded to Windows XP. I had been running on Windows 98. While on Windows 98, I had ...
  A: Unless you specifically saved your emails to a pst file, they most probably are not in one. If your ...
Staring Outlook with Inbox as default6/2/2006
  Q: Apologies if this is trivial but I have just moved over from OE to Outlook and would like Outlook to ...
  A: To configure Outlook so that it ALWAYS opens to your Inbox, follow these steps: Select Tools > ...
OfficeUpdate11\Cabs\511974 error5/31/2006
  Q: I followed the link, installed teh clean utility, reinstalled small business XP, I am still unable ...
  A: NewdotNet.dll corresponds to New.Net software installed on your computer which by default installs ...
Using MS Outlook for email5/19/2006
  Q: I am currently running Windows XP SP2 using Outlook Express to download my email however, I would ...
  A: You need to check your Outlook settings and make sure that the POP3 and SMTP servers are set as ...
Using MS Outlook for email5/18/2006
  Q: I am currently running Windows XP SP2 using Outlook Express to download my email however, I would ...
  A: Usually, a server error message mean that the account set-up information is incorrect. Recheck the ...
mass email5/16/2006
  Q: How do you send the same email to say 200 people WITHOUT their individual addresses showing up in ...
  A: To send a message to multiple recipients without them seeing any other recipients, you can place ...
how do i integrate outlook w/ hotmail5/15/2006
  Q: how do I set up my outlook to integrate with my hotmail.com account?
  A: How to Configure a Hotmail Account in Outlook: You must have a pre-existing Hotmail account to ...
e-mail recovery5/12/2006
  Q: I run Win Me with Office 2000. Yesterday I got Windows protection error and Me could not open at ...
  A: When you reinstalled Outlook, it placed all of your email folders in the default location, ...
Meeting Request in Outlook5/10/2006
  Q: When I try to set up a meeting in Outlook all the people that I try to invite show as "no ...
  A: The information pertains to the recipient's free/busy schedule. If you or your organization do not ...
yahoo account5/4/2006
  Q: how can i add my yahoo account in my outlook with hotmail. i tried to do it but i failed.
  A: You can use Outlook with your Yahoo! Mail e-mail account as long as you use a paid subscription ...
email headers4/29/2006
  Q: We think my grandson's ex-girlfriend used his password on Yahoo! to send us an e-mail pretending it ...
  A: The email header will only show the ip address of the machine that sent you the email. In this case, ...
annoying function in outlook4/19/2006
  Q: anyway, in outlook when i'm typing an email, it seems like the program is taking over. one big ...
  A: It appears that you have enabled the AutoCorrect feature. To disable this function, On the menu bar: ...
Hyperlinks within Email4/12/2006
  Q: Program: Microsoft Office Outlook 2003 O/S: XP My problem is that when I click on hyperlinks within ...
  A: To add an application to the list of applications that may be run, run the system policy editor and ...
Microsoft Outlook4/11/2006
  Q: Can you tell me is this possible? I use terminal services to access our server (2003) and to run ...
  A: You are very limited in what you can do using terminal services with Outlook. Instead of listing ...
Outlook Delay4/9/2006
  Q: I have a problem with Outlook 2002. It appears to be random, but about every 1 out of 10 times I try ...
  A: It sounds like the Outlook process is running in the background even though the application is ...
menu3/27/2006
  Q: In MS Outlook 2003, I want to know how you can the display the dropdown menu options at the top in ...
  A: Place your mouse cursor to the right of the help button on the menu. Right-click inside the blank ...
openin attachments3/24/2006
  Q: ------------------------- Followup To Ok, please bear with me. I got to Tools-->File ...
  A: That depends on whether or not you have Microsoft Excel on your computer. If you do, you want to ...
openin attachments3/23/2006
  Q: -------------------------Jim... I am back. I still must be doing something wrong. I tried to ...
  A: You misundertood my directions just a little. When I said Explorer, I didn't mean Internet Explorer. ...
openin attachments3/22/2006
  Q: My e-mail is Outlook Express. I have Microsoft XL. I can always open an attacment that is in PDF ...
  A: The file extension .xls is an Excel file. Excel is part of the MS Office Suite. If you don't have ...
MS Outlook 2000 & 20033/1/2006
  Q: That was an excellent suggestion, Mr. Stiles! I went ahead and got rid of MS 2003 ~ what relief! ...
  A: That all depends on whether or not you packed up your pst file. If not, you may have a problem. If ...
Creating Templates for others2/28/2006
  Q: I was wondering if you know the answer to this. I created a template through Outlook which launches ...
  A: Even though you use Word to open or edit the file, it needs to be saved as a .dot file. This is what ...
MS Outlook 2000 & 20032/28/2006
  Q: STiles, Thank you so much for helping me with my question. I so appreciate your time! Recently, I ...
  A: There isn't much information about the 2003 trial version except how to convert to the fill version. ...
No Outbound emails possible2/22/2006
  Q: Here is my problem: - Using Windows XP Professional - No Virus (I use AVG 7.0, Zone Alarm & Ewido ...
  A: Apparently, Sympatico has recently been flooded with hack attempts to their firewalls and made some ...
Exchange and Raid Mirror2/22/2006
  Q: Our Exchange server went down and when it did it broke the mirror for raid. We can't boot off of it ...
  A: My suggestion is to use the installation disks to boot the machine. After you run the first two ...
file extentions2/6/2006
  Q: I have just installed a new computer and it is running Windows XP and the media center. Whenever I ...
  A: Outlook Express needs to have a registered program to open files from inside OL Express. You can not ...
Office Gone astray2/4/2006
  Q: My computer has changed, and I want it back to how it used to be. Please help. It started when I ...
  A: If the ghost image is of your hard drive, them it should put it back to the way it was when you ...
E-Mail Attachments2/3/2006
  Q: We're using Office 2003 and Hummingbird DM. A continual problem we have is when users open a Word ...
  A: The Outlook E-Mail Security Update (included in Office 2000 Service Pack 2 and later versions) ...
Warning about e-mail storage2/1/2006
  Q: iMac (CRT) 600MHz 128 MB Ram OS 9.1 Outlook Express 5.02 This message appears from time to time: ...
  A: If your email server is road runner, then it may be a true warning. Some organizations do place ...
Creating and sending mails1/25/2006
  Q: I want to know how to create an account in microsoft outlook and tips to use so as to send and ...
  A: Here are some Outlook Tips: http://jdstiles.com/tips/olindex.html Here's how to create an Outlook ...
SPAM in outgoing subject1/24/2006
  Q: The email program I use is Outlook Express. Pretty often, when I send an email, it says SPAM in the ...
  A: The recipient's email server is responsible for tagging your email with the SPAM notification. Email ...
Getting in to your pc.1/20/2006
  Q: Is there a way of getting to my computer from another location.Not just for email but to get to my ...
  A: There are quite a few programs available that will allow you to remotely control one computer from ...
HTML email with Outlook1/19/2006
  Q: I'd like to learn how to be able to send HTML email. I played around with my Outlook 2003 but I am ...
  A: By default, Outlook 2003 blocks the automatic download of images from the Internet when users view a ...
norton internet security and outlook1/18/2006
  Q: after i installed internet security norton 2005 , my outlook can not receive e mail ( they can send ...
  A: This problem is usually caused by Norton Antivirus software scanning email. However, antispam ...
norton internet security and outlook1/18/2006
  Q: after i installed internet security norton 2005 , my outlook can not receive e mail ( they can send ...
  A: This problem is usually caused by Norton Antivirus software scanning email. However, antispam ...
JavaScript Forms question1/16/2006
  Q: I am creating a website where we have a form to fill out. We would like to have a stock number ...
  A: I don't fully understand where you are wanting to go. The example form on my website does what you ...
copying updated address book1/9/2006
  Q: I have two computers using Outlook Express. One is in FL which I use for six months, and the other ...
  A: As long as both programs are the same version, you can copy your folders from one computer to the ...
Outlook Express1/9/2006
  Q: I found someone using Outlook Express on my computer while I was away. I was angry and set up an ...
  A: If you forget your Identity password, you will not be able to recover it. Furthermore, since account ...
can't sendor receive email have microsoftoutlook,norton,xp1/5/2006
  Q: this error on screen 0x800ccc19 your pop3 server has not responded in 60 seconds ect also a time out ...
  A: As you have already found out, Norton was the cause of your problem, specifically Norton's Internet ...
Outlook express1/5/2006
  Q: Do you know if its possible to check hotmail.com email with outlook express? and if so can you tell ...
  A: To setup Outlook Express for your Hotmail e-mail address, just follow the regular instructions for ...
Outlook Express POP31/4/2006
  Q: It is good of you to be willing to help with a problem. I have been using Outlook Express for 5 or ...
  A: This is usually caused by Spyware, (see www.microsoft.com/spyware), an Anti-Virus Program, Anti-Spam ...
Outlook attachments to be read by other e-mail programs.1/1/2006
  Q: I receive e-mail from an Outlook user (Frank) that seems to be in some sort of special Outlook ...
  A: Outlook allows users to send email in a variety of formats. It's these formatting options that cause ...
Attaching folders12/28/2005
  Q: Is it possible to send a folder of files as an attachment, or must each file be attached separately? ...
  A: You can't send a folder. Anything you send must have a file extension. What you can do is to place ...
Microsoft Outlook12/28/2005
  Q: My Microsoft Outlook at work is working okay with the exception of my incoming emails have the wrong ...
  A: The time stamp on your emails comes from the email server. The time shows when the messages were ...
needs web site-have program disk,purched rights12/16/2005
  Q: 12/16/05 Expert Jim, Hi,We are looking for a designer for a site we are in need for.The content of ...
  A: From what I understand, you are requesting that I develop/design a website for you. I am somewhat ...
Outlook Express says "Folder could not be displayed"12/5/2005
  Q: Hope you can help me! Been busy with e-mails lately with a lot coming in then this happens. I'm ...
  A: There are two known causes for this issue. A. Your dbx folders are not read only. To correct this, ...
Application error message I'm getting12/1/2005
  Q: I have MS outlook express 6 and since receiving an upgrade to my Zone Alarm Pro Firewall/anti virus, ...
  A: The msimn.exe is the application file used to open Outlook Express. The error you are receiving is ...
Email11/26/2005
  Q: When I send the same email to 10 people at the same time, the email shows all the names this ...
  A: Sometimes you may not want the recipients to know to whom you sent the message. Blind carbon copy ...
Outlook folders11/23/2005
  Q: Can you possibly tell me how to make the way a folder looks - as default. Currently every time I ...
  A: Right-click any toolbar and choose Advanced. On the Advanced toolbar, look for a dropdown textbox ...
Outlook Express E-mail deleting multiple addresses in forwarded e-mail11/22/2005
  Q: I am operating a computer XP platform with SP2. I frequently received e-mail from others who have ...
  A: To Clean up Email before Forwarding 1) Go through all the forwards, and when you finally get the ...
Blocked Messages11/7/2005
  Q: Have been blocking sender for unwanted messages. File is now huge. How can I eliminate the entire ...
  A: To remove all blocked senders in Outlook Express: Go to your Outlook Express settings in the ...
new computer11/4/2005
  Q: Couldn't find the exact category on Allexperts.com for my questions but hopefully you can answer ...
  A: 1. There are several ways to transfer your old favorites from one computer to another. Here, I will ...
Delete messages in outlook express11/2/2005
  Q: I hope you can help me. Since I need more free space on my harddisk, I have deleted many old ...
  A: What you need to do is to compact your folders. This will clean up and compress the data stored in ...
Trouble in Outlook land10/27/2005
  Q: When I click on a link with in an email it does not work! Also when I receive email with pictures I ...
  A: Go to control panel, folder options, file types tab Scroll down to the URL:Hypertext Transfer ...
Comment/suggestion10/27/2005
  Q: Jim - I read your note/response at http://experts.about.com/q/1541/4126767.htm May I suggest that ...
  A: It very well could have been. The question was rather vague as to what he was actually doing and ...
archiving outlook express10/17/2005
  Q: I have spent endless hours, unsuccessfully, trying to backup my e-mail onto a DVD. I went to HELP, I ...
  A: You will not be able to read them from an external disk. They have to be read through outlook ...
PST file sharing10/17/2005
  Q: Outlook 2000 I have created a PST file in archive, is there anyway I can share this file with other ...
  A: Attempting to have two computers accessing the same .PST file at the same time is very, very bad. It ...
outlook 200210/15/2005
  Q: My outlook is starting to run slowly. Is there a way of saving the tons of email to another file, ...
  A: With Outlook open, select File, Import and Export. Select Export to a file. Select Comma Separated ...
Recent Spam Problem10/13/2005
  Q: We use Outlook Express and have McAfee online protection and have also used Norton. Still, we have ...
  A: There is no sure way of determining whether or not an email is harmless until you open it. The best ...
Outlook Express 69/27/2005
  Q: I will try to follow the steps you have listed below and will let you know how goes. Having said ...
  A: In response to having your emails on your brothers PC, you can back up your emails and place them on ...
Outlook Express 69/25/2005
  Q: I use outlook express 6 for my email needs. I have set up around 35 folders under different country ...
  A: You can only export OL Express files to Outlook and no other program. What you need to do is to back ...
shrink pictures9/25/2005
  Q: I'm running office xp's outlook on my home pc. I send photos to friends. When I right click on a ...
  A: I stil do not understand where you are getting your pictures from. Opening up a new message does not ...
Bcc9/19/2005
  Q: How do I set Microsoft Outlook 2002 to always show the Bcc field when I open a new email?
  A: To view the Bcc address box: In Outlook, on the Actions menu, click New Mail Message. Do one of ...
Program associations9/17/2005
  Q: Sir: I apologize if you are not the right person but I don't know who to ask. Situation: When ...
  A: The reason you are getting this error message is that you do not have a program assigned to open ...
outlook9/17/2005
  Q: Jim In outlook when you emty the trash, are the trashed emails still in the computer somewhere,? ...
  A: Once you empty the trash, its gone. If you are trying to save some space, consider the following: ...
Outlook and sending a pdf9/16/2005
  Q: When I try to send an email with a .pdf attachment, Outlook 2002 (10.6515.6626)SP3 does not ...
  A: The simplest, and most over looked option is simple: Does it have to be sent as an attached document ...
schedule OutLook deliver mail at 11:22 time9/8/2005
  Q: how do I set up outlook 2000 to send mail at a certain time? message1 at 11:33 message2 at 11:55 am ...
  A: When composing a new message in Outlook, click the Options button located on the toolbar above the ...
links9/3/2005
  Q: When we receive a link in an email (for example, a survey company is asking me to go the survey; or ...
  A: Go to View | Folder Options | File Types in Windows Explorer and check the values for URL:Hypertext ...
MS Outlook 20039/3/2005
  Q: Just two quick questions: 1. In MS Outlook 2003 is there a way to view all documents like you can ...
  A: 1. Unfortunately, Outlook is still behind the times when it comes to viewing mustiple folder ...
MS Outlook9/1/2005
  Q: How do I do that. Do I need specific software or anything like that? Rgds Rob Followup To ...
  A: How to Export to Your Outlook Contacts Folder to a Comma Separated Text File 1. Start Outlook ...
Sort order of addresses in Outlook 20028/31/2005
  Q: The contacts folder in Outlook 2002 is sorted lastname, firstname. However, when I click to TO ...
  A: Each entry in your Contacts list has a number of associated properties, such as File As or First ...
Deleting Rules on Exchange Server8/30/2005
  Q: We are using Exchange Server 5.5 and Outlook Client 2002 with SP1. A user deleted a rule that ...
  A: When using Microsoft Exchange Server, the rules are stored on both the client computer and the ...
Move Email Messages8/29/2005
  Q: Jim, We use Outlook Express for our Email manager. Got new PC & want to move some of my Email ...
  A: Simply stated, you need to export your old files as a .csv file, then import them into your new ...
outlook8/28/2005
  Q: i know what we use it microsoft outlook and i just trying to setup and it ask use one or both ...
  A: You have to set ut up for going through your company's Exchange server. In order to do that, you ...
outlook8/26/2005
  Q: i have been trying to setup a outlook email at my job i findly figure out what address we should ...
  A: You only want to set up one type of connection per program. The connection type depends on wether ...
nntp8/24/2005
  Q: I was trying to set up newsgroups and I have to put in the nntp address and I don't know what that ...
  A: Setting up Outlook Express Newsreader - Below are steps and tips on setting up the Outlook Express ...
Outlook8/22/2005
  Q: I have Outlook Express and i would like to know; when i send and email to more than one person, is ...
  A: To do this, you need to put their email addresses in the Bcc field. If you do not see this field, ...
Printing problem just with Outlook Express8/18/2005
  Q: Using a Dell 922 printer. Prints regular doc's OK but when printing email from Outlook Express it ...
  A: The situation you describe is a known problem with Outlook Express and Microsoft Internet Explorer ...
Outlook address autofill7/21/2005
  Q: maybe you know the answer. I used Outlook 2000 and now I upgraded to 2003. The address autofill ...
  A: Check Names should work. It depends how you created the names in your Contacts. For example: I have ...
email attachments7/15/2005
  Q: I have recently set up a new home pc and am unable to receive attachments in my email.One message ...
  A: Go to the menu bar select 'TOOLS', 'OPTIONS', 'SECURITY' - uncheck the box 'Do not allow attachments ...
Adding back old E-mails that are stored in DBX file format7/13/2005
  Q: In reading my original E-mail to you I discovered something. I failed to mention that I want to add ...
  A: To save your current files, you need to export them to a .csv file. Just click on File> Import and ...
Adding back old E-mails that are stored in DBX file format7/12/2005
  Q: A while back my computer had problems. I had to havethe drive reformatted. The man that fixed it ...
  A: The messages in every Outlook Express folder are stored in two files, a *.idx file and a *.dbx file, ...
Outlook Express7/7/2005
  Q: I'm a realtor building a referral list. I created a folder with hundreads of emails address of other ...
  A: Place your own email address in the "To" field. Place everyone else's email address in the "Bcc" ...
Missing .dll when opening Outlook 20007/6/2005
  Q: On a Windows 98SE machine using Office 2000 Pro, when I attempt to open Outlook, I get the following ...
  A: VirusScan's uninstall removes e-mail scan files, but does not remove the option setting within ...
deleting a form7/6/2005
  Q: i am using outlook 2003.i tried to design my own form to enter data about new contacts.the form ...
  A: To delete a form that you have published but no longer need, you need to access the Manage Forms ...
problem printing out emails7/2/2005
  Q: I use Outlook 2000 for emailing. I find that I cannot now print out the emails I receive or the ...
  A: It appears as though you still have remnants of a virus. In addition to this, you are also missing ...
embedded image on Microsoft Outlook6/30/2005
  Q: Since last week I have an embedded image in my outgoing messages in Outlook 2003 that I cannot see ...
  A: The spybot software doesn't remove this because it isn't considered spyware. Seepasswords.com is a ...
Problem with Encoding in Outlook 2000 SR16/28/2005
  Q: It was recently brought to my attention by an e-mail list admin that my mails were causing some ...
  A: What you need to do is to disable automatic encoding for outbound messages. By default, Outlook ...
Undisclosed Recipients6/24/2005
  Q: In our office we use Windows, Office and Outlook 2000/XP. I have received email messages that ...
  A: To send an email to undisclosed recipients: Create a new message in your email client. Insert ...
Attachments6/24/2005
  Q: I sent email to you on20 June 2005. Have not received answer. Thanks
  A: OK. I found the message. I sent a response back on the same day, but can not find it. It was ...
Email Files6/23/2005
  Q: Good Morning Jim, I have purchased a new computer and would like to transfer my microsoft outlook ...
  A: What you need to do is export these files from your old computer, then import into your new one. 1) ...
Capabilities of Outlook6/22/2005
  Q: I am an attorney and run my own practice. I have been dissappointed with most legal case management ...
  A: Yes. You can do alot of these thing using Outlook. Thgou you can create them yourself, you will need ...
TRANSFERING A PICTURE.6/18/2005
  Q: I have Outlook Express with Windows 98se. A friend sent me an e-mail which included an animated ...
  A: You can save the image by right-clicking on it and selecting "Save as". Then save it to a directory ...
emailing6/16/2005
  Q: i planning to do an emailing. in a web site...whereby whenever a person click on tat link, it will ...
  A: I have a script on my website that will automatically fill in the fields. You can find it at the ...
Outlook toolbars6/16/2005
  Q: How can I move the standard toolbar from its original position below the menu options ("file", ...
  A: The problem is not with your PC, but Outlook itself. The Outlook software developers designed it so ...
MS Outlook 20036/9/2005
  Q: When printing the calendar is there anyway to not print some of the items that are listed in the ...
  A: Your only options are to create and print a blank calendar or create a separate calendar and enter ...
Sending PDF Attachment from Outlook6/8/2005
  Q: When I sent pdf attachments through Outlook, the recipient receives a folder that says winmail.dat ...
  A: Outlook generates and attaches a winmail.dat file at the end of each message that only Outlook can ...
Outlook 20006/1/2005
  Q: I am using outlook 2000 on a machine with Windows XP Pro. Recently I am experiencing a major use of ...
  A: Unfortunately, this is normal for Outlook. It was designed to grab as much memory as possible. ...
Outlook 97 and 20035/31/2005
  Q: I have a user who was using outlook 97 on a windows 98 and has now moved to a new pc running Windows ...
  A: The reason for your issue is that the older pst version is not a unicode-capable file, which is ...
?5/29/2005
  Q: .. can i please ask you how I can import from my Palm Vx into Outlook, I do not want to hot sych ...
  A: If you already have the software installed, all you need to do is to synch up once to move ...
outlook 2002 saving5/27/2005
  Q: It takes FOREVER for my outlook to load these days. Is assume it is the massaave amount of email ...
  A: With Outlook open, select File, Import and Export. Select Export to a file. Select Comma Separated ...
Microsoft Outlook5/19/2005
  Q: I am using Windows XP, 2002. Somewhere along the line, I started getting a message each time I ...
  A: Outlook is telling you that it can not find the pst files or folder. PSTs are generally in hidden ...
emails that i didn't send5/18/2005
  Q: lately I've been getting emails back that I never sent.I got this back today (The following ...
  A: There are two possibilities why you are receiving these return messages. 1) Someone has spoofed ...
How to BCC a message?5/17/2005
  Q: How do you BCC an e-mail message to stop a group of receivers all seeing each others addresses? ...
  A: To send a message to multiple recipients without them seeing any other recipients, you can place ...
Where are emails stored?5/6/2005
  Q: I use OE as my email application. Can you tell me where emails are stored on my computer? Is there a ...
  A: I would not change the default location unless you have a different drive on your computer and ...
Outlook (multiple recipients)4/26/2005
  Q: I hope you can help me. I am the Sr. Commercial Appraiser in Jacksonville. I am trying to ...
  A: Your only option is to use the Bcc field. What I would do is to set up a "dummy" email address with ...
configure OUTLOOK 2000 for office email4/3/2005
  Q: How do I configure OUTLOOK 2000 in order to receive office email? thank you
  A: That largely depends on what type of email server your company is using. There are several types of ...
Return receipts4/1/2005
  Q: Darn, I sent in the rating too soon. I deleted my account, quit Outlook, and restarted. When it came ...
  A: I suppose that means the wedding is off? That's OK, We'll try to fix this issue. Return receipts ...
Return receipts4/1/2005
  Q: Jim, you know these return receipts that some people request? Once you say yes to them, an invisible ...
  A: This problem occurs when the initial sender of the email either spoofed ther account name or their ...
lost mail3/23/2005
  Q: Just reinstalled XP Home and got my previous ISP provider (Earthlink) messages, not the current ...
  A: Assuming you previously used Outlook Express, the following instructions for backing up and ...
Remove Outlook3/22/2005
  Q: I have my e-mail as AT&T. I want to know if I can remove outlook program from my PC. Windows XP ...
  A: You have not mentioned which version for Outlook you are using. I am just assuming that you are ...
Network Password3/17/2005
  Q: I have a problem I have tried to solve and it is driving me crazy. I am running Windows XP and ...
  A: Unfortunately, you are correct in assuming the problem is occurring on the email server side and not ...
Nicknames3/15/2005
  Q: I am currently using Outlook 2003 and want to clear out bad nicknames from the nickname list. In ...
  A: There is no utility as of yet to perform this task in OL2003. You will need to reset the nickname ...
Outlook 2003 address book error3/13/2005
  Q: I have just bought a new laptop with XP Home and i am trying to get the outlook 2003 .pst file to ...
  A: The older pst file has to first be converted to a 2003 pst folder. You need to open the pst file on ...
software to collaborate a meeting3/12/2005
  Q: I have a few friends who want to meet each other and make a date which all of them will be ...
  A: Outlook itself does not have the capability to perform this task. You will need additional add-on ...
outlook express password3/12/2005
  Q: I am using outlook express for all my e-mail account. But it just cannot remember all the passwords ...
  A: You didn't mention what operating system you are using. If you are using something other than ...
OUTLOOK3/11/2005
  Q: SOMETIMES WHEN I RECEIVE AN EMAIL, IF IT HAS AN ATTACHMENT, I GET A MESSAGE FROM OUTLOOK EXPRESS ...
  A: This behavior occurs if the Do not allow attachments to be saved or opened that could potentially be ...
Where are my "Saved" and "sent" emails?3/6/2005
  Q: Two questions: [1] All of a sudden my "Saved" and "Sent" folders "lost" all of the emails from ...
  A: What you need to do is to create a sub-folder underneath your Inbox folder called Archive. Any ...
Auto Config File2/14/2005
  Q: Retired for 12 yrs. as Asst. Warden but I have a problem. When using Outlook and trying to open a ...
  A: You have stumbled upon a very technical problem that effects older versions of Microsoft Operating ...
Data file locations in Outlook2/13/2005
  Q: Jim Many thanks for your prompt reply. Unforunately I still have problems. When I click "Show ...
  A: It sounds like your files have become corrupt. Unfortunately, this happens all too frequently with ...
Data file locations in Outlook2/13/2005
  Q: I want to change where my Outlook data files are stored on my PC - from one hard drive to another. ...
  A: Use Windows Explorer to copy each file from its default location of the <drive>:\Documents and ...
?2/9/2005
  Q: .. can i please ask you... I have outlook express 6.0 on my dell laptop, it has been working great ...
  A: There are quite a few reasons that could cause your issue. Without any further information, it would ...
Outlook express e-mail not being sent...2/7/2005
  Q: Jim, I am on vacation and am using my laptop for the first time. I set up my outlook express and ...
  A: This problem is often modem related. The first step is to: 1. Check your Outlook Express settings, ...
MS-Outlook2/4/2005
  Q: Prior to sending an e-mail using version 2002 or 2003 it will only print the text written in that ...
  A: No version of Outlook allowed or allows you to print the information placed inside fields as part of ...
Outlook 2000/Contacts1/23/2005
  Q: I have contacts created in my Outlook. However, when I create a new e-mail, and I click on TO: ; my ...
  A: This behavior usually occurs when the Microsoft Outlook Address Book has been damaged or moved. To ...
attachment1/18/2005
  Q: For some reason when I send MS Word attachments from outlook some of my business partners don't ...
  A: More than likely, this is a result of your document being denied by the anti virus program. To ...
Outlook express1/18/2005
  Q: my pc was connected to NT network (leased line + Exchange server 5.5 + symantec 2002 server edition) ...
  A: There are special configurations that allow Outlook Express to work with this feature of Norton ...
Outlook express 6 attatchments1/17/2005
  Q: I have windows 98 & I have outlook express 6 I scan a picture & put it in my documents or picture ...
  A: See if you can open the picture in MSPaint. If you can't, then the file is corrupt. If you can, ...
Outlook and Excel1/15/2005
  Q: I have a list of contacts in Excel format that I'd like to load into my Outlook contacts. Is there a ...
  A: The short answer to your question is yes, it is possible. The long answer is it may be more trouble ...
remote outlook1/14/2005
  Q: When I open my office out look at home it does not show me the emails from the day that I got at the ...
  A: You need to set your account properties to leave the message on the server. With Outlook open, ...
Mailto: link with subject tag / Outlook 20001/13/2005
  Q: No dice, I'm afraid. I did a very simple testpage myself before asking you, guess I should have ...
  A: If there is a setting in the Outlook interface, I can't find it. Short of backing up your folders ...
Unsigned emails1/12/2005
  Q: How does one "spoof" their address? When I get another of these messages - I would like to be able ...
  A: At the risk of sounding like a "do-gooder", you shouldn't take up doing something illegal just ...
Mailto: link with subject tag / Outlook 20001/10/2005
  Q: these settings were already in effect (just checked). :-( Whatever is impeding the parsing of the ...
  A: OK. Lets make sure it's not the web form. I have written a webpage that should place items in the ...
OUTLOOK EXPRESS1/9/2005
  Q: --In the past, After I have sent mail to a person, I could go and click on the SENT FOLDER to verify ...
  A: First of all, if the message you sent did not arrive at its destination, you would receive an email ...
Mailto: link with subject tag / Outlook 20001/7/2005
  Q: I'm hoping you might point me in the right direction to solve a conundrum. I'm using IE ...
  A: You should check the following Outlook settings under Tools, Options: Click on the Security tab. ...
Connecting Entourage 2004 to Microsoft SBS 20001/6/2005
  Q: We have been attempting to connect a Mac OS 10.3.7 machine using Entourage 2004, to an Exchange ...
  A: I've done alot of reading on associated issues between Exchange and Entourage. It seems there are ...
Help I only saved the inbox.bdx file1/3/2005
  Q: Hope you can help me with this problem. Being a bit green to the full procedure of backing up ...
  A: Normally, this occurs when one version is imported into another version. This would also include and ...
Program seeking permission in Outlook12/28/2004
  Q: I am using Outlook 2002 and every time I want to send email, I get a warning message that says "A ...
  A: Outlook 2002 SP3 adds additional properties to the list of those that are affected by the security ...
MS Outlook and msn.com email12/26/2004
  Q: Can I use my nht_dn@msn.com email address for my MS Outlook? I do not know the pop and stmp domains ...
  A: How to Configure Outlook with an MSN POP3 Account: Use the following steps to configure Outlook ...
"Mailbox is Fulll"?12/23/2004
  Q: I use Outlook Express. I emailed a friend--who, I assume, uses Outlook Express. My email was ...
  A: Outlook Express does not have a cap on the amount of emails. The message you received would have ...
outlook express12/20/2004
  Q: I'm having a problem with my outlook express that I hope you can help me with. When I open the inbox ...
  A: In order to make those options available, you will either have to run a repair tool or reinstall OE. ...
music in an email12/19/2004
  Q: I would like to add a "midi" file to an email Christmas card I am attempting to make. I use Windows ...
  A: What you need to do is to use the embed tag inside the document. I have included an example below: ...
Notes, distrubition list12/17/2004
  Q: My question is twofold. I am running MS Outlook 2000. I use notes quite a bit, is there a way to ...
  A: This is a followup to the answered question. The shortcut path may be different on your computer, ...
Address Book12/16/2004
  Q: Jim, I just upgraded to MS Office XP Pro last night. I use Contacts in Outlook as my address book. ...
  A: By default, Microsoft Outlook displays names in your Contacts list in the FirstName, LastName ...
hotmail12/16/2004
  Q: .I meant to tell u I was using windows 98 se. I had the hotmail trouble, and that u said it was ...
  A: The only thing I can think of is that, when you are copying the text and pasting it, you are also ...
Trash Email12/14/2004
  Q: My girlfriend has outlook express and receives 20 trash emails a day. How can we stop this problem?
  A: You can control the e-mail and news messages you get in Outlook Express in several ways. 1. To ...
sharing calendar & inbox n alerts12/14/2004
  Q: we have 2 users both on the exchange server n using exchange server views. user1 has ol2k pro & ...
  A: The good news is that you can accomplish what you want to do. The bad news is it would take me ...
pictures in e-mail12/11/2004
  Q: I have received several e-mails lately with pictures in them. I can't view the pictures. All I am ...
  A: There is nothing you can do yourself. The error is on the part of the sender. The red X indicates ...
web page12/10/2004
  Q: I want to build a personal web page as I have space with eastlink internet service for one. My ...
  A: I will assume that eastlink does not provide a web builder to assist you in creating your web page. ...
Outlook express12/10/2004
  Q: I have windows 98se with outlook express 6.0, when I am clicking on send/receive button I receive ...
  A: This is usually caused by your email server not sending a "250 OK" message back to the remote server ...
Backing up all my emails and address book12/7/2004
  Q: I am using outlook 2000 sp 3. I would like to back up all my emails saved on it on a CD to be used ...
  A: With Outlook open, select File, Import and Export. Select Export to a file. Select Comma Separated ...
Importing Excel 2003 file to Outlook 200312/6/2004
  Q: I want to import an Excel file in which I have created my contact list with common fields such as ...
  A: First, open the text file in Microsoft Excel. Next, save the file in Excel as a text file type. ...
Merging 2 Outlook.pst data files into 112/6/2004
  Q: I am running Windows XP and Office Pro. XP. I currently have 2 Windows Profiles, or screen-names. ...
  A: Yes, I will explain how you can merge two pst files. Before you get started, I recommend you make a ...
Outlook Express - Blocked Attachments12/5/2004
  Q: I have Windows XP Home Edition 5.1 and Outlook Express 6. I frequently receive e-mail with ...
  A: Attachments are blocked by file types. Therefore, you can only block or unblock the specific file ...
message coming from outlook when closed down11/26/2004
  Q: I don't know if this is your area of expertise. OUtlook 97 (6.00 2800 1106)has been playing up. I ...
  A: The error you are receiving is Window's way of telling you that some bit of code has called another ...
Export distribution list11/23/2004
  Q: I have been told it is possible to export the email addresses from a distribution list I have set up ...
  A: I know of no other way to extract the addresses into a readable file format. I just performed the ...
Outlook not sending11/22/2004
  Q: Apparently that isn't the problem/solution. It happens in my computer - whether online or off. I ...
  A: There is no way to change the message date or time from within your Outlook program. The date and ...
Export distribution list11/22/2004
  Q: I have been told it is possible to export the email addresses from a distribution list I have set up ...
  A: You can save the addresses to a text file by doing the following: 1) Click on contacts 2) double ...
Sending pictures to Ebay11/21/2004
  Q: I have received this answer message from Ebay, regarding the sending of pictures: " Please note ...
  A: Any image you wish to publicly display to everyone has to be on a server with public access to ...
Outlook not sending11/20/2004
  Q: When I'm sending e-mail with Outlook 2003, sometimes a message doesn't get a date, and then won't ...
  A: This behavior occurs because some Internet e-mail servers create Internet e-mail headers that do not ...
identity theft11/18/2004
  Q: I recieved a spoof email from an ebay look alike site asking for personal information. I did ...
  A: Yes, the information you typed in was sent when you hit the submit button. No matter what you ...
Exporting email froupo11/16/2004
  Q: I use Outlook Express. My friend uses Outlook. In my address book, I have an email group with about ...
  A: A pst file is a personal folder file, which is just another folder that stores your emails. The ...
Outlook Express11/16/2004
  Q: I'm have a problem with outlook express that I don't seem to be able to solve. Messages from several ...
  A: Before you reload OE, you might want to consider rebuilding your blocked sender's list. Remove all ...
Track down anonimous senders?11/14/2004
  Q: I have been receiving desturbing emails from someone who obviously knows me and my boyfriend Tim in ...
  A: Hotmail account are often used by these types of people because they are anonymous. Anyone can get ...
Outlook 2003 and Phone calls11/12/2004
  Q: Is there anyway that I can place phone calls through my office phone to my computer? I have noticed ...
  A: The call contact feature in Outlook is primarily used for tracking phone calls to contacts. There ...
Outlook Inboxes11/12/2004
  Q: I'm running Windows98 and Office 2000. (Outlook internet email not exchange server.) I've created a ...
  A: You need to create a separate inbox folder for each account. Then create rules that send the emails ...
Outlook Express11/9/2004
  Q: I wish to backup my folders and addresses. I know of several programs to do so but it should be an ...
  A: The messages in every Outlook Express folder are stored in two files, a *.idx file and a *.dbx file, ...
Outlook Addin errors11/8/2004
  Q: When opening Outlook 2002 it shows an error regarding add-ins: "Load.dll is not a valid office ...
  A: Search your system for a file called extend.dat When found, rename any instances of that file to ...
Outlook calendar11/8/2004
  Q: In "week view" in calendar the headings for each day show the date only (eg 11 November). It would ...
  A: The day and date display is contingent upon how much space is available. To display the day and date ...
Outlook 200311/7/2004
  Q: I have frequent closing errors with outlook. upon opening outlook it goes through a self repair of ...
  A: It seems that your pst file has become corrupted. If you can get Outlook opened and access your ...
Compacting messages11/4/2004
  Q: While I was using Microsoft Outlook Express to check my emails a pop-up appeared asking if I would ...
  A: Compacting folders in OE does not delete anything, it just cleans up the cache so there is no wasted ...
multiple users of Outlook Express email11/4/2004
  Q: Three computers, using Win98SE, PIIIs, with plenty of hard drive and adequate RAM, using Outlook ...
  A: By default a user's message files are located on the C: drive in: C:\Documents and Settings\The ...
Merged Emails11/2/2004
  Q: If I send a mail merge with questions in it from an Access or Excel query/worksheet is there a way ...
  A: The form itself will not complete what you wish. You will need to develop a SQL database to handle ...
Outlook 20029/15/2004
  Q: I am running Outlook 2002 as the mail client to my Outlook exchange server, I am having problems ...
  A: I have also had this problem when someone previously changed the Internet connection settings. I ...
outlook express9/13/2004
  Q: good afternoon thank you for the quick response. i don't quite understand what you are suggesting i ...
  A: Your previous response said that you found the dbx file(s). You should be able to copy those files ...
outlook express9/13/2004
  Q: good morning i have read one of your answers regarding my problem but i need some clarification as ...
  A: For each folder of Outlook Express, there corresponds a separate file with extension dbx. The dbx ...
Re: Outlook Express8/31/2004
  Q: Almost since we first got our computer, we've had problems with Outlook Express email. We have no ...
  A: These error messages may occur if Microsoft Outlook or if Microsoft Outlook Express cannot establish ...
Outlook 20028/29/2004
  Q: Stiles, My wife has been using our home PC to do mail stuff on a regular basis. She recently keeps ...
  A: How to Manually Start PST Compaction: 1. On the File menu, click Data File Management. 2. Click to ...
Checking Hotmail with Outlook8/28/2004
  Q: I recently found out that you can configure outlook to check you hotmail account. I was surprised ...
  A: One problem with downloading any web-based email is that you must still conform to the web-based ...
Associating to an attachment8/23/2004
  Q: I have a PC with win98SE. I have received an email with an attachment from a trusted source. On ...
  A: What it is saying is it doesn't know what type of file it is and does not have a program that ...
Microsoft Outlook Sending email problems8/20/2004
  Q: I cannot send emails using microsoft outlook. Whenver I try to send an email, I get the following ...
  A: There are several reasons this email cannot be sent. 1. The user name in the email address has a ...
sending and receiving messages8/18/2004
  Q: I have Outlook 2000, and am currently having a problem sending and receiving messages. It's been ...
  A: What has happened is you have an email message on your mail server that is either too large to ...
Outlook Drafts18/18/2004
  Q: I recently upgraded from Office 97 to XP. The first time I logged into Outlook I noticed it had two ...
  A: Your newer version does not allow the renaming of folders. There is a method for setting them to ...
Pop3 configured in Outlook 20038/16/2004
  Q: When sending mail using Outlook 2003 (Pop3) on my notebook I get the following error: Task '... - ...
  A: To narrow this down, there are two things to try (seeing as the smtp server seems to be correct as ...
Outlook Error Message8/9/2004
  Q: Running Windows XP Pro Outlook 2003 Everything was fine up to this past Sunday. Now get an error ...
  A: There are many reasons why you could be getting this error. I have listed below the most common ...
Time loading8/7/2004
  Q: I use Outlook Express. It seems to take a lot of time to load when I first open it up. Is this ...
  A: I see four (4) possible causes: 1. OE performs some extra tasks on open – checks for mail, opens ...
Outlook 20038/6/2004
  Q: I am currently running Office/Outlook 2003 on a W2K desktop on a network with Exchange 2000. I'm ...
  A: OK. I did some further reading and found the following: Possible Solutions: Check to ensure your ...
Reinstalling Windows 2000 Pro8/4/2004
  Q: I believe my Thinkpad has a virus which is causing it to spontaneously reboot. I want to reinstall ...
  A: The symptoms you are describing are usually the result of a virus/worm known as MSBlaster or Lov ...
Outlook 20038/4/2004
  Q: I am currently running Office/Outlook 2003 on a W2K desktop on a network with Exchange 2000. I'm ...
  A: If you get a time-out error named 0x8004210a or 0x800ccc19 when checking your email you are ...
Outlook 2000 .url & .lnk Block8/3/2004
  Q: Is there a way to UNblock the Level 1 unsafe file attachments block? I cannot open these is at says ...
  A: Yes, you can customize the attachment security behavior. You will need to have Service Pack 3 ...
password for outlook8/1/2004
  Q: helli Jim I have microsoft outlook2000 and I want to protect my account by a password. how can I do ...
  A: There are two ways to do this, depending on the operating system you have. If you are running ...
Importing Emails7/28/2004
  Q: I've recently reformatted my computer. Before I did so I dumped my hard drive onto my friends ...
  A: By default, Outlook stores your e-mail, contacts, appointments, notes, and tasks in a single file ...
PDF attachments7/26/2004
  Q: Most of the time, when I double-click on a PDF e-mail attachment in Outlook 98 (and my company is ...
  A: Yes. One of two things are happening. Either the database store on the Exchange Server is partially ...
Export from Outlook to Excel7/22/2004
  Q: How can I export something saved in a "Public Folder" of Microsoft Outlook 2002 to Excel? Every time ...
  A: Data within a public folder can only be backed up, restored or exported from the Exchange Server. ...
Blank Email messages7/20/2004
  Q: Jim, Hope you can help me with this: I use outlook 2003. Every day I get about 10 emails with no ...
  A: Unfortunately, Your email program is not designed to block emails with no information in the from ...
Outlook - inconvenient address autofill7/20/2004
  Q: Using MS Outlook 2002 we have the "Suggest names while completing To, CC and BCC fields" turned on. ...
  A: If you want to remove an address from the displayed list so that it won't be suggested again, open a ...
Outlook Express7/18/2004
  Q: I am having a hard time finding where all my Outlook Express emails are on my hard drive so I can ...
  A: The messages in every Outlook Express folder are stored in two files, a *.idx file and a *.mbx file, ...
email7/18/2004
  Q: something is realy bugging me. I keep gettng sent through my email (outlook express) emails that ...
  A: To find out who sent the message, do the following: Open up the message. Click on File, Properties. ...
How to have different Contacts for different profiles/users7/14/2004
  Q: Gateway 800mhz, 640mb RAM, 30gb hdd, 40gb external hdd, 160gb external hdd, WinMe, Office 2000 ...
  A: To accomplish this, Outlook will need to be installed under each User Profile. Normally, Outlook is ...
Outlook 2003 won't shutdown in Win XP7/12/2004
  Q: If I shut outlook down, it remains in the Task List. I have done the following: Ran Ad-ware, ...
  A: Most of us use the X to eXit out of programs. Outlook will by default remain running after you close ...
Outlook Express7/10/2004
  Q: My OS is Windows 98 and I use Outlook Express for my email. Starting this morning I receive an ...
  A: There are several likely causes, I'll list them in the order I think is most likely: 1. You have ...
outlook7/10/2004
  Q: can you tell me how I can access my outlook email on my company's database from the internet?
  A: You would need to check with the IT division to see if they offer a web-based email service. Most ...
I have an email in my MS Outlook...7/9/2004
  Q: I have an email in my MS Outlook Express which I cannot open or delete. I get the following message ...
  A: The fact that the message seems to be coming more from Visual C++ is a clue that the problem is ...
Can't see attached images7/9/2004
  Q: I have received more than one forwarded email with an attached .tif or .gif image from a friend who ...
  A: Try this. Right-click on the file you wish to open and select open with. In the menu box that ...
problem with outlook6/28/2004
  Q: I am running Outlook 2000 and am encountering a problem when it starts up. I receive an error that ...
  A: The icon you are clicking on is trying to open up a personal folder file instead of Outlook. You ...
Microsoft Outlook6/28/2004
  Q: Stiles I am experiencing a problem with my outlook ev