| Subject | Date Asked | Expert |
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| greetings workshop | 9/13/2009 | Frances Rhea |
Q: I am using microsoft xp.When i try to access my greetings workshop it says I am sorry unable to ...
A: I did some research on the GW no database found problem. One individual indicated that they set ...
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| Installation of MS Office 2003 Home and Student | 9/12/2009 | Frances Rhea |
Q: I had installed MS Office 2003 Home and Student on my computer, but somehow I accidentally deleted ...
A: If you look at My Computer, C: Drive, Program Files, Microsoft Office, Office(version #). Look at ...
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| Winsoc error or error 12007 | 8/31/2009 | Frances Rhea |
Q: Can not access internet because of winsoc error or error 12007.....can not download fix.....no ...
A: Here is a website that tells how to fix a winsoc error in a little more detail: ...
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| Outlook 2007 | 8/22/2009 | Frances Rhea |
Q: When clicking a IE link or attached document to open in an email, it takes an extreme amount of time ...
A: It could be due to several problems. First IE7 is not as stable as IE8. You may see some improvement ...
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| Microsoft works | 8/9/2009 | Frances Rhea |
Q: I didn't see that you had knowledge about this, but I thought I would try anyway. Can I upgrade ...
A: I was not able to find a definitive answer either. You should be able to install Works 9, but I ...
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| Windows XP Q&A | 7/23/2009 | Frances Rhea |
Q: I downloaded a game called Fallout 3 it downloaded it installed but it won't open when I click on it ...
A: A pf file is a prefetch file that stores info on your computer, but then requires additional ...
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| System restore in MS XP | 7/22/2009 | Frances Rhea |
Q: My system restore no longer works. The disk usage is set at 12%. I am showing past restore points ...
A: If you take it to a computer repair they may be able to use repair software to fix the problem. ...
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| Text to Speech | 7/21/2009 | Frances Rhea |
Q: I don't know how I did it once, but on my MS Outlook 2007. I got it to "speak out" the e-mail I had ...
A: Office 2007 with Win XP does not have speech recognition capabilities. Since your operating system ...
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| Fonts in Outlook | 7/14/2009 | Frances Rhea |
Q: sometimes when I copy and paste text into outlook I am unable to change the font of it - do you know ...
A: Yes, because coding is hidden within Microsoft documents to specify the styling of the text. Without ...
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| Internet explorer - runtime error | 7/11/2009 | Frances Rhea |
Q: When I am connected to the internet I get the following message after several minutes: Microsoft ...
A: It could be either a program you installed damaged a IE core file, or malware, etc. damaged IE. ...
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| Greetings Workshop on XP | 7/8/2009 | Frances Rhea |
Q: I've been using greetings workshop for sometime now and recently I tried to install it on xp.I ...
A: I did some research on the 'Greetings Workshop no database found' problem. One individual indicated ...
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| Microsoft Excel and Word don't open | 7/8/2009 | Frances Rhea |
Q: Recently, when I open Excel or Word files, the file opens and is on the screen for 1 second and then ...
A: There could be a couple of reasons for the problem: a virus or trojan, and/or corrupt or missing ...
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| IE cursor cussin' | 7/3/2009 | Frances Rhea |
Q: I have a rather new Dell mini with IE, Windows. The cursor sometimes changes to a little ...
A: That is the Resize cursor. If this computer is new to you, you might want to experiment with ...
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| IP Security | 7/1/2009 | Frances Rhea |
Q: A friend made mention of something that was said to her about a not so nice person 30+ in the IT ...
A: I'm not exactly sure about the answers for your specific questions. I can tell you what I do know. ...
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| Office programs "non-commercial use" | 5/31/2009 | Frances Rhea |
Q: I bought my hp laptop and it came with trial versions of office 2007. i never deleted them, rather i ...
A: It is due to the licensing of the product purchased. In the Microsoft Software License Terms, the ...
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| MS Office Error | 5/30/2009 | Frances Rhea |
Q: I have Windows Vista and I get the error " Microsoft Office Word has not been installed for the ...
A: If this is something that recently started that was previously working, you most likely have a virus ...
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| Opening Power Point Files | 5/27/2009 | Frances Rhea |
Q: I just recently tried to Open some older files (circa 2004) and received the following message: ...
A: From the main menu, choose Insert, Slides from File (or if you use a newer version try: Home tab, ...
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| Microsoft Outlook | 5/24/2009 | Frances Rhea |
Q: Sometimes when I download my emails, Outlook will deleat some once in a while, and I don't get a ...
A: If you have a virus scanner that scans incoming email, it could be a setting that needs changed ...
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| MDI | 5/22/2009 | Frances Rhea |
Q: I recently had to rebuild my laptop and now I cant open my mdi previously saved documents is there ...
A: It sounds like your rebuild went wrong. Did you reinstall a clean copy of Windows? If so, you must ...
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| clip-art freezing! | 5/19/2009 | Frances Rhea |
Q: I use windows xp and office 2003 on a number of computers. When I enter a search for clip-art in ...
A: It could be due to several problems: virus/malware/trojan, Office files overwritten by other ...
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| Outlook 2003 | 5/15/2009 | Frances Rhea |
Q: I installed Microsoft Office Basic 2003 and when I open outlook 2003 I keep getting the ...
A: It depends on if you installed a trial version, or a full product version. The full product should ...
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| Access Denied Msg | 5/14/2009 | Frances Rhea |
Q: How is it doing good Expert? Thank you for last recommends and helping to me. I wish that you are ...
A: Things are going well. Thanks for asking, and you are welcome for previous help. I assume your ...
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| internet explorer | 5/13/2009 | Frances Rhea |
Q: On top of screen in internet explore where favorites are mine is a solid black strip. Favorites ...
A: I have antivirus software on my computer also, but have still gotten trojans that have messed with ...
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| internet explorer | 5/12/2009 | Frances Rhea |
Q: On top of screen in internet explore where favorites are mine is a solid black strip. Favorites ...
A: Rather than an IE problem, it is probably a Windows problem or a virus or trojan. Run a free virus ...
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| computer application | 5/7/2009 | Frances Rhea |
Q: does microsoft word have an auto save feature and why could this be useful
A: This kinda sounds like a homework question, but I'll answer it anyway. Yes, MS Word does have an ...
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| Windows Photo Gallery | 5/6/2009 | Frances Rhea |
Q: I have many photos in My Pictures and I would like to group them by family. I can't find how to ...
A: If you have the left explorer panel turned on, there should be a Folder icon at the bottom of the ...
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| Windows Photo Gallery | 5/6/2009 | Frances Rhea |
Q: I have many photos in My Pictures and I would like to group them by family. I can't find how to ...
A: Open My Pictures. Create a new folder in either of the windows by clicking on File, New, Folder; or ...
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| Urrrrrrrrrrrrrgggggh | 5/2/2009 | Frances Rhea |
Q: Horrendous problem with Outlook Express(6)(XP). New email, which is fine on the server, comes in and ...
A: Here are two links at Microsoft on Outlook Express and its repair: ...
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| msconfig.exe | 5/1/2009 | Frances Rhea |
Q: How do i restore my startup after using msconfig.exe in windows xp. My problem is that i clicked on ...
A: Please do yourself a favor, and take it to a computer repair shop if possible. This type of error ...
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| Outlook says I don't have permission to delete emails | 5/1/2009 | Frances Rhea |
Q: Just recently my outlook 2003 tells me I don't have appropriate permissions to delete e-mail (tried ...
A: Definately there is something weird going on especially when it says another instance is running. ...
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| Greetings Workshop Software | 5/1/2009 | Frances Rhea |
Q: I installed Greetings Workshop software on my system which has Windows XP and MS Office 2003. ...
A: I did some research on the GW no database found problem. One individual indicated that they set ...
|
| start up screen | 4/24/2009 | Frances Rhea |
Q: When Microsoft automatically updated my software I began to have "My Documents" shows up as my start ...
A: Do the icons still show up on your desktop, but the My Documents window is open when you start ...
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| Outlook express | 4/22/2009 | Frances Rhea |
Q: I suddenly lost all of the E-mails in my inbox since the beginning of 2009. The last thing I did ...
A: Do not open OE. Ddownload the OE repair software at this url: ...
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| Outlook font size | 4/21/2009 | Frances Rhea |
Q: I can only write in pin prick size dots when composing an Outlook e-mail. I raised the font size to ...
A: I read on the Microsoft message board where IE8 interferes with the font size functions in Outlook. ...
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| all programs tile horizontally without warning | 4/21/2009 | Frances Rhea |
Q: I have Windows XP; When I have several windows open, but minimized, even my windows media player, ...
A: Definately strange behaviour for Windows operating system. I would suggest perfofrming a virus scan ...
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| Outlook - Personal Folders - Location where stored | 4/20/2009 | Frances Rhea |
Q: I want to do a simple backup of my personal folders in Outlook 2007. Where are the personal folders ...
A: You're right! Vista relocated some of the system folders to different names. Here is a website that ...
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| Outlook font size | 4/20/2009 | Frances Rhea |
Q: I can only write in pin prick size dots when composing an Outlook e-mail. I raised the font size to ...
A: It seems that this problem could be due to several errors as reported by other Outlook users. The ...
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| Windows Vista - Registery | 4/20/2009 | Frances Rhea |
Q: My computer is running a lot slower that when I installed Windows Vista. I looked for a program that ...
A: Problems with the registry can cause your computer to slow down. These missing file references can ...
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| Hyperlinks to Web in Word stopped Working | 4/19/2009 | Frances Rhea |
Q: When I click on hyperlinks in Word 2000 a NotePad Window opens and I get the following Message as ...
A: That is a strange message. It is possible that something has changed your file associations. This ...
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| Microsoft Works 6.0 saves | 4/17/2009 | Frances Rhea |
Q: I have Windows XP Professional and Microsoft Works 6.0. Twice I have found one of my databases ...
A: I know that MS Works creates an auto-backup if specified in the Preferences/Options menu. Possibly ...
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