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About Jean Mornard
Expertise
I am happy to answer questions about formatting and layout, mail merge, tables, graphics, tracking changes, outlining, and more. I currently use Word 2007, but I can also answer many questions about Word 2003.

Experience
I have worked professionally on MS Word since 1992 when v2.0 was launched. For one employer, I created several macros to address the issues of translating a document from a Sun-based desktop publisher to Word and then from Word to ASCII (a VERY specific application). I have created mail merge letters and labels, fliers and brochures, concert programs, investment company documents, large running tables, along with the more ordinary word processing documents.

Education/Credentials
B.A from the University of Minnesota Participated in several work-required training sessions on the entire MS Office Suite, the latest being on the transition between Office 2003 and Office 2007. I have also conducted training sessions on Word and Excel within my work setting.

 
   

You are here:  Experts > Computing/Technology > Microsoft Software > Microsoft Word > Word Issue

Microsoft Word - Word Issue


Expert: Jean Mornard - 7/10/2009

Question
I've been having a random issue when printing merged letters with Microsoft Office Word 2003.  These letters are printed from individual's records in our data base.  On occasion (no apparent pattern), the printed letter will condense all the letters to the left hand side of the page.  This will appear on the screen when I hit the print button and then it will print just as it appears on the screen.

Can you help me with this random and frustrating problem?

Thanks,

Melissa Van Loon


Answer
Hi Melissa,

I've seen a couple of theories about this problem.  One is that it has to do with temporary files, so if you search for the string ~$*.*;*.tmp and delete all of those files that might help.  Another thought is that Word somehow loses track of the printer so the solution is to change to another printer, then change back. That would explain why the screen shows the same thing, because what you see on the screen is dependent on what printer you have selected at that time.  Still a third fix to try is to change to another font and back.  I hope one of these helps!

Sincerely,
Jean

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About Microsoft Word
This topic answers questions related to Microsoft Word stand-alone or Mircrosoft Office Word including Word 2003, Word 2007, Office 2000, and Office XP. You can get Word help on formatting text, tables, tabs, fonts, styles, general Word layouts, bullets, headings, and outlines, using templates, toolbar modifications, and using Track Changes. You may also find tips on linking Word and Excel embedded objects including charts. This site does not provide a general Word tutorial nor the basics of using a word processor. It provides specific answers to using Microsoft Word only. If you do not see your Word question answered in this area then please ask a Word question here
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