Microsoft Word/Word 97 Sort Function


I have a certified disc for Word 97 that I have used on several computers. I am currently using it with Windows Home Premium.

Everything works except when I want to sort a column. When I attempt this I get a message that Winword has stopped working.

I have reinstalled the word disc but still cannot sort.

Hi George,

Try this:

When Word starts misbehaving the prudent thing to do is to simply replace
( is the default template for Word.)

If you have significantly modified or configured the Toolbars as I have you might want to make a backup copy of so you could restore it if necessary.
(If this is true there should already be a backup copy)


Close Word

Use the Find/Search Files or Folders feature of Windows Start, Find or Start, Search

All Files and Folders

Type in

Search Drive C:

Select Search or Find

You should see either or Normal in the search results depending on how you configured the Folders. You might have to enable hidden files and folders.

Delete it and if you see, ~$ or delete those also to your Recycle Bin.

When you start Microsoft Word again it will create a new that is the default Document1.doc.

Good luck.

Dale :-)
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This topic answers questions related to Microsoft Word stand-alone or Microsoft Office Word including Word 2003, Word 2007, Office 2000, and Office XP. You can get Word help on formatting text, tables, tabs, fonts, styles, general Word layouts, bullets, headings, and outlines, using templates, toolbar modifications, and using Track Changes. You may also find tips on linking Word and Excel embedded objects including charts. This site does not provide a general Word tutorial nor the basics of using a word processor. It provides specific answers to using Microsoft Word only. If you do not see your Word question answered in this area then please ask a Word question here

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Dale F. Wiley


I must report that I donít use Word 2003, 2007 or 2010 and have yet to be convinced that I need them. Microsoft Word 97 Microsoft Word 2000 Microsoft Word 2002 Please note: I will not answer questions about Fields, Statements, Formulas, Macros, creating and writing specific macros, VBA (Visual Basic Editor) and the Microsoft Script Editor I am willing to answer questions about: Envelopes, Mailing Labels, Database, Graphics, WordArt, Interactive Forms, Formatting, Faxes, Letters, Lists, Newsletters, Tables, Web Pages, Email, Hyperlinks, Bookmarks, HTML, Table of Contents, Footnotes, Endnotes, AutoText, AutoCorrect, Headers and Footers, Converting Documents, Customizing Toolbars and Toolbar Icons, Margins, Page Settings, Layout, Dictionaries, Languages, Find and Replace, Mail Merge, Printing, Saving Cut, Copy, Paste, Paste Special, Office Clipboard, Keyboard Shortcuts, Font Lists, Customizing, Options, Templates, Bullets, Numbering, Borders, Using Themes, Fields, Symbols, Document Map, Find and Replace, etc.


Microsoft Office and Microsoft Word in particular is one of the most popular programs that our firm, Computer Help provides instruction, one on one tutoring and consultation. I personally use MS Word for almost every task: Envelopes, Mailing Labels, Database, WordArt, Interactive Forms, Faxes, Letters, Lists, Newsletters, Tables, Email Editor and much more. The exception, Graphics and Web Pages. For graphics I use Ulead's PhotoImpact and Microsoft's FrontPage for web site design.


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