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Microsoft Word/HP Printer not printing the bottom page border


QUESTION: I need to have this border on the page but every time I try to print it, it keeps telling me that "The page borders of section 1 are set outside the printable area of the page." How do I fix this? I am on deadline and the report must be completed by 9:30 A.M. on 5/7/13. I've asked co-workers, but unfortunately no one in this office knows how to fix this. Please help me ASAP. Thank you.

Page border instructions
Page border instructio  
ANSWER: Hi Elizabeth,

This is usually a result of the the border being designated to print beyond the margins. I don't know what version of Word you are using but if 2010 check the following (if other version, reply with version and I will try to instruct based on correct version).

Go to page layout > page border > Options > 24 pt is default. The best way to see if your border is too big for your margins is to go to print preview. If you cannot see your border as intended, you will need to make the number larger in Options section.

Please use the follow-up feature if you require additional instruction.

Hope this was helpful.

Michelle Howell, Microsoft Office User Specialist (MOUS) Expert Certified
Microsoft 2003 | 2007 | 2010 | 2013 Excel | Outlook | PowerPoint | Word | RFP | Request for Proposal | Adobe PDF 9 Pro| |

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QUESTION: I am using Word 2010 and I followed your instructions, however, It didn't work. I went all the way up to 31pt, which is the highest it will go, and I'm still not fixing it. Do you have any other ideas? I'm stressing out because this is expected tomorrow, no exceptions. Please help me. Thank you, Elizabeth.

Check the following (make sure to make a copy of your file first as a backup):

Question: is your printer on a server and is your file on a server? Files always work best from your C drive or desktop so I would advise making that file move first if applicable.

- Try printing to PDF: File > Save & Send > Create PDF/XPS Document > Create PDF/XPS Document > name it > Publish (if that works you can always print the pdf as a last resort)
- Shut down and restart your computer and printer
- Make sure your paper size is set to 8.5 x 11
- Make sure your header/footers are set to a reasonable number (not zero)
- Make sure your margins are set to a reasonable number (not zero)
- Make sure items noted above are checked for all sections if multiples apply
- Remove border and try printing (if that works re-insert and try printing again)

If none of the above works your file may be corrupt and the best thing to do is open a new, blank file, copy information in (do not copy section breaks or last paragraph mark of document) and reformat as needed.

Let me know how it works out. I will be here another couple hours.

Hope this was helpful.

Michelle Howell, Microsoft Office User Specialist (MOUS) Expert Certified
Microsoft 2003 | 2007 | 2010 | 2013 Excel | Outlook | PowerPoint | Word | RFP | Request for Proposal | Adobe PDF 9 Pro| |
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This topic answers questions related to Microsoft Word stand-alone or Microsoft Office Word including Word 2003, Word 2007, Office 2000, and Office XP. You can get Word help on formatting text, tables, tabs, fonts, styles, general Word layouts, bullets, headings, and outlines, using templates, toolbar modifications, and using Track Changes. You may also find tips on linking Word and Excel embedded objects including charts. This site does not provide a general Word tutorial nor the basics of using a word processor. It provides specific answers to using Microsoft Word only. If you do not see your Word question answered in this area then please ask a Word question here

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Michelle Howell


MS Word Expert

I can answer questions relating to Microsoft Word 2007, 2010 or 2013. I am the owner of a Document Solutions Company specializing in Microsoft Word, PowerPoint and Excel - The Proof Positive Group, LLC.

BASIC Creating a Basic Document | Editing a Document | Formatting Text | Formatting Paragraphs | Adding Tables | Inserting Graphic Objects | Controlling Page Appearance | Proofing a Document
INTERMEDIATE Managing Lists | Customizing Tables & Charts | Customizing Formatting | Styles | Themes | Modifying Pictures | Creating Customized Graphic Elements | Inserting Content | Quick Parts | Controlling Text Flow | Using Templates to Automate Document Creation | Automating Mail Merges
ADVANCED Using Word 2007-2013 with Other Programs | Collaborating on Documents | Managing Document Versions | Adding Reference Marks and Notes | Long Documents | Document Security
CANNOT ANSWER MAC questions do not own one | 97 - 2003 no longer have software for reference | OpenOffice related questions do not have experience with this interface.

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Proposal, presentation and coordination professional possessing over fifteen years experience with diverse industries including investment banking, marketing, consulting, defense, aerospace and other contracting agencies. In depth software knowledge and certifications including Microsoft Office Specialist (MOS) 2000 and 2003 certifications as well as extensive training and experience in Microsoft Office 2007, 2010, 2013 and Adobe products (CS6 & Acrobat X Pro). Projects have included production coordination, financial reporting, database maintenance, template design of various manuals, design of numerous high-end electronic presentations and form design. Years of experience as an operator and supervisor in multiple Microsoft Office based proposal centers in NYC, Connecticut and Colorado.

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