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Microsoft Word/problems with pagination


hello, Mary, and Happy New Year!

I use Word 2007, Word 2010 and Windows 7.
I have a 100-page document, with lots of graphics and captions.
I use Alt+I, then press the "U" key, to put page numbers in my headers.
The problem: looking at the first page, at the bottom left of the screen I see:

page:ii Section:1  Page: 1 of 106

The second page, again at the bottom left shows:

page:iii Section:1  Page: 2 of 106

and this pattern repeats, page after page; the Latin numbers are higher than they should be, by one. Looking at the page numbers in the headers, they are wrong by one...the first page shows a "ii" in the header, the second page shows a "iii" in the header, all corresponding to what is seen in the Status Bar after the word "page".

I've been told that the solution is to number the first page as zero; the page number in the header will correctly show "i". But I haven't been able to do this.
Another curiosity: when I copy and paste a few pages of this large document onto a blank file, the page number problem disappears, and all is well.

I look forward to your reply.


Hi Chris

Happy New Year to you.

Regarding the problem with pagination, I propose the following:

(1) Place your cursor anywhere on page 1 of your document
(2) Click the "Insert" tab to display the page numbering command box.
(3) Click the small down-arrow next to "Page Number" to display page numbering options.
(4) Click "Format Page Number" to open a dialog box with formatting options.
(5) Adjust the page number to ensure that your page numbers start at 1.
(6) Edit page numbers as you would other text in your Word 2010 document.

Please Note:  You do not have to change your page number to 0. Additionally the template of this document may have been corrupted.  

To fix this:

Select (CTRL+A)
Copy (CTRL+C) and
Paste (CTRL+V) all of the text into a new document and save the file.

Hope this helps. If it does not, would you send me a copy of the document (please remove any personal information) to  I will review and provide you information on my findings.


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Mary A Lindsey


I can answer all Microsoft Office 2000 to 2007 Word questions regarding formatting, styles, shortcut keys, simple macros, templates, forms, TOC, TOA, Index, Cross-References, etc. NO VBA.


Over 15 years as a legal Word Processing support personnel and Microsoft Word Master Instructor


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