Microsoft Word/printing problem

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Question
hello, Suzanne, how've you been?

I have a computer using Windows XP, and it works fine.
I use it with a Brother MFC-J6550DW printer.
The problem:
When I want to print a Word or Excel document, the results are OK.
When I have a document from the Internet, I get either nothing or a blank page. When I copy the contents to Word, I get a page telling me that there is no disc space, which is puzzling because the contents are no larger than a Word-created document.
What can I do?

Thanks.

Chris

Answer
The error message you're getting is almost certainly bogus--one of the generic ones Word uses when it doesn't know what is wrong. Unfortunately, I don't have much to tell you about this. You might try the suggestions in these Microsoft support articles:

https://support.microsoft.com/kb/308028?wa=wsignin1.0

http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-

https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/print_fixing_problem.mspx?mfr=true

If, as is likely, none of this helps, you might try posting a question in the Word or Windows forum at the Microsoft Community; here's a link to the Word forum: http://answers.microsoft.com/en-us/office/forum/word

About Microsoft Word
This topic answers questions related to Microsoft Word stand-alone or Microsoft Office Word including Word 2003, Word 2007, Office 2000, and Office XP. You can get Word help on formatting text, tables, tabs, fonts, styles, general Word layouts, bullets, headings, and outlines, using templates, toolbar modifications, and using Track Changes. You may also find tips on linking Word and Excel embedded objects including charts. This site does not provide a general Word tutorial nor the basics of using a word processor. It provides specific answers to using Microsoft Word only. If you do not see your Word question answered in this area then please ask a Word question here

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Suzanne S. Barnhill

Expertise

I've been using Word for Windows since version 2.0 (1992), and the more I learn about it, the more I realize how little I know. But I may know a few things that you don't, and I'll help if I can. I answer many questions every day in Microsoft's peer support forums and as a result have been awarded the MVP (Most Valuable Professional) designation by Microsoft Corporation. You may be able to find the answer to your question at the Word MVPs' FAQ site or at my own Word FAQ site, so please check those first! Please, no questions about VBA (macros), Registry editing, networks, or complex merges, as I have no experience with these aspects of Word, nor do I have any experience with Word for Mac. Please indicate which version of Word you are using; if you are not sure, see "What version of Word do I have?".

Experience

I have a master's degree in classics (Latin), which is surprisingly helpful, though I no longer teach. The things I am proudest of: Having raised two children to maturity, both Merit Scholars, both college graduates (one a philosophy major!), one Phi Beta Kappa (from Harvard!); having been made a Paul Harris Fellow by my Rotary club; having been designated a Microsoft MVP.

Organizations
Rotary Club of Fairhope, Friends of the Fairhope Public Library

Education/Credentials
B.A. (Latin), Agnes Scott College, 1966; M.A. (Classics), Emory University, 1972.

Awards and Honors
Microsoft Most Valuable Professional award every year since 1999; many Rotary honors

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