Question hi
i don't know if this is right place for my question but really i need help :(
my mother's laptop has a problem since 1 month
the desktop doesn't come and all of the programs we cant see them!!
she only use messenger and explorer! and she opened them by ctrl+alt+delet!!
what we can do!! also, there is some thing make me confusing,, when i want to go save mode by press f8 i got a loudly sound and didn't open!!
please help us,,
i'm sorry to my language, i know it's not so good but i hope you can understand me
thank you
Answer Disk defragmenter
click start -programs - accessories - system tools - disk defragmenter
if you don't have the windows start bar at this point you can run it manually from the task manager. Just click file -new tsk as you did for explorer. Type cmd.exe when the command line opens, type "defrag c: -f"
without the quotes.
You may want to email me to continue solving this problem as the website will cut you off at a 2nd follow up
cmorrison0927@hotmail.com
Bear with me if i'm not understanding the problem correctly.
If you start windows and all you see is the background - no start menu, no task bar, no icons, hit ctrl+alt+del.
The task manager should pop up. Go to "file", "new task", then type "explorer.exe"
That should load up the desktop.
Now we need to find out why explorer is not loading.
First get this free program: http://www.stevengould.org/index.php?option=com_content&task=view&id=29&Itemid=2...
install and run that, say no to demo mode.
Then run disk defragmenter - start-accessories-system tools. Run that twice.
Then open my computer, right click c:, go to tools, click the button for check disk. check both boxes and reboot.
Hopefully everything comes up now.
If not or if I have not understood the problem please let me know
