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About Chris Morrison
Expertise
All types of monitor and viewing problems

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15 years experience with building and repairing computers allexperts.com Associates in Information Technology A certified
 
   

You are here:  Experts > Shopping > Computer Peripherals > Monitor Problems > pop up on monitor

Monitor Problems - pop up on monitor


Expert: Chris Morrison - 7/29/2008

Question
QUESTION: I have the Samsung SyncMaster 731N monitor. There is a graphic that stays in the center my monitor for 5-10 minutes, goes away then pops up again. It is the one that comes up if you are adjusting the brightness of the screen. I have tried pushing all the buttons, unplugging the monitor both from the electric & the computer. Still there. You can not turn the monitor off or on while this graphic is on.  It says Brightness - then has the slide bar & 100 on it. This monitor is 2 yrs old. HELP!!

ANSWER: Buy some canned air from an office supply store. use the canned air to blow out all the vent holes of the monitor. Also unplug the monitor.
Also open your computer case and use the canned air to blow the computer out also. Pay special attention to fans and the power supply. The power supply will have vent holes on  2 sides make sure you blow in both vents really well.
If you have an add on video card, make sure it is snug in its, slot. You may want to actually remove it and reinsert it into it's slot.Leave the monitor unplugged for about one day. Move any speakers away from the monitor. After about one day plug the monitor back in. Use the buttons on the front to enter the monitor menu and if reset is available choose to reset.

---------- FOLLOW-UP ----------

QUESTION: Didn't work. I tried everything that was suggested. Now it's on there all the time, right in the center of the screen. It has "brightness" then a bar that is orange with "100" beside it. Any more suggestions??

Answer
Well for some reason the monitor is bringing this up. I think the next step is to pop it open. Check the boards for burnt components. Also remove all connections inside the monitor and reconnect them - they can become loose over time. Make sure the ground wire is on properly. Blow out any dust and re-assemble the monitor.
Plug it in, hook it up and check function.

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