About Michael Brotherton Expertise Consumer/Debtor Rights Advocate.
Mike Brotherton is a negotiator with over 30 years experience in consumer lending and collections. Mike has 30 years in the credit and collections industry as a former loan officer, debt collector and manager of two finance companies over several years.
Mike is well versed in Loss Mitigation practices and the legal collection process. He has helped literally thousands of people over many years overcome serious financial problems such as foreclosure, creditor lawsuits and abuse by debt collectors. For more information about resolving your "financial emergency" visit www.financialemergency.com.
FinancialEmergency.com is a consumer web site which actively promotes Fair Debt Collection Practices and other consumer protection laws. We teach DEBTOR RIGHTS and enforcement of those rights. The more informed you are of your rights and the credit collections practices of creditors the more peace you can have dealing with your FINANCIAL EMERGENCY.
Most financial problems are fairly common and as such have some very common solutions. The key is understanding your rights in the collection process and how to enforce them if need be.
Primary business- Debtor Rights Advocacy and Debt Mitigation relating to foreclosure, creditor lawsuits, and other serious financial problems.
www.financialemergency.com (copy and paste in browser).
Experience 30 years experience negotiating disputes and resolving financial issues related to consumer debt, corporate debt, and mortgage restructuriing.
Question What can I do about an online company who refuses to accept a return on an order which they sait was cnaceled and would not be shipped, but then turned around and shipped it anyways. I have a verbal agreement with the seller, and the seller also told a google.com representative that the order was canceled. Now they won't answer my e-mails or pick up the phone.
Answer I believe you have 60 days to dispute the charge on the credit card you used if a Visa or MC. If you used a debit card you dont have the same option. You could return the item but I doubt you will get your money back.
I am afraid you dont have many options here. Depending on the amount of money spent. Sometimes it is best to bite the bullet and move on.
