AboutOntrack Financial Group llc Expertise With the credit market on a brink of collapse, the future of having good credit will be paramount. Loans will be near impossible to obtain with strict lending practices around the corner. Debt collectors and Law offices will use even stronger tactics to recover more of your hard earned money. Protecting you and your credit has to be a top priority.
In 2000 Ontrack Financial Group llc founded the credit arbitration movement. More and more companies entered into the arena and new business models joined old ones. Only one company has the attitute and aptitude to truly assist our clients. Ontrack Financial Group llc is that company!
With our proven credit arbitration solution, you can become Charged Off Debt free within three years or less. Our clients have eliminated their Charged Off Debts with our service and avoided communication with collection agencies and law offices in the process.
Since the inception of Ontrack Financial Group™, we have continued assisting our nation-wide clientele with their burdensome unsecured debt and has enrolled thousands clients in its programs, managing millions of debt for its clients without one complaint.
Ontrack Financial Group™ is a for-profit, private company and is not affiliated with the credit bureaus or the credit industry. As a result, our services are unbiased and independent, which allows us to better serve the consumer.
Experience Please read about us at Https://www.OntrackFinancialGroup.com/Q&A.html
Question I am being left to deal with a huge mess due to mistakes made by two separate banks regarding a balance transfer I requested. Bank "A" accidentally paid Bank "B" twice because they wrote down the acct# incorrectly. When I noticed the error I called both institutions to have it corrected. Bank "B" was asked to refund the money to Bank "A" immediately and said they would do so. Instead they sent a refund check to a third party which was never received. Bank "B" was notified of the missing check and again was requested(and ordered under no uncertain terms)to cancel the origional refund and remit payment back to Bank "A" who was the rightful recipient. Bank "B" was told not to issue a check to the account holder, although they fought to have that authorization they were ordered to send the payment back to Bank "A" and said that they would. 7 months and almost 100 phone hours later both Banks are refusing to claim responsibility for their errors, holding me responsible to not only spend more of my time resolving their screw-ups but to be financially liable for their origional mistake. I didn't cause their mistakes and have tried in vain to resolve them but at this point I feel that I am not able to do more and that I hold no responsibility, financial or time wise to either of them.
Bank "A" is charging $3,184 (unauthorized by me)
Bank "B" says they sent out a refund to the third party whom I have no contact with.
What should I do?
Answer Hi Dawn,
How ridiculous this entire situation is. I call this customer no service.
