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Orthodontics/Invisalign - Tray / Treatment Code


Hi Pam, I finished my Invisalign treatment years ago and have moved overseas.   The retainer has been my last set.  Unfortunately I lost them and am looking for replacements.

The documentation for my treatment has an Invisalign code which I would is unique to my prescription.

I'm hoping that you may be able to contact Invisalign directly as only authorised providers have access.  

My question is:  With the code, could they pull my details from their db and make a duplicate of  my last trays for my retainer?  I am very happy to pay for this.

Cheers and thank you so much for your time.


I'm not an orthodontist, sorry (I provide resource information on various aspects of the field) but I'll try to help. I assume there's a reason you can't contact the orthodontist who provided you with the Invisalign treatment, who has the records? If not, then I think the easiest would be to find a provider near you. The site lists 49 practices that offer Invisalign in New South Wales. Since you have indicated you will pay, one of them should do it, I would think. If not, you could pay to have new impressions made of your teeth as they are right now, and have a traditional retainer made. It's good you're thinking of this - you already worked so hard, you want to get a new retainer as soon as possible to keep the great new smile.


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Pamela Waterman


I can supply tips, hints, recipes and resources about a braces-friendly lifestyle, for parents of children and teens in braces as well as for adults in braces. Although I am not a medical/dental professional, I have colleagues in the field and will do my best to point you to additional resources.


I am the author of two specialty award-winning cookbooks of soft-food recipes and tips targeted to all ages of braces-wearers (including adults) and give workshops to dental hygienists to help them help their patients with this type of information. I have worn braces both as a teen and as an adult, and am from a family of three generations of braces patients. I regularly contribute information to the public website of the American Association of Orthodontists and Orthotown magazine.

Women in Orthodontics, American Academy for Oral Systemic Health, Independent Book Publishers Association, Society of Women Engineers, Society of Manufacturing Engineers

Orthotown, Cricket, Family Fun, Highlights, Better Homes and Gardens Kids' Rooms, Chicago Tribune, East Valley Tribune (Phoenix AZ), Healthy Alternatives, Organic & Natural, Desktop Engineering, Machine Design

BS Astrophysics, MS Radio Astronomy/Electrical Engineering

Awards and Honors
Good Parenting Award from Glyph Award - Best Cookbook, Arizona Book Publishing Association Finalist Glyph Award - Best Cookbook, Arizona Book Publishing Association Finalist - Next Generation Indie Books, Independent Book Publishing Professionals Group

Past/Present Clients
American Association of Orthodontists, Smile for a Lifetime

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