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| Subject | Date Asked | Expert |
| emails | 2/8/2012 | Bobbert |
| Q: You helped me very professionally in the past with other subjects.. I wonder if you can please ... A: Depending on how many people we're talking about, you could blind-carbon-copy (bcc) all of them the ... | ||
| Blue screen appears and restarts | 2/2/2012 | Mike Rigsby |
| Q: I have a HP G70-120EA laptop, that is around 2.5 years old. Recently, it wouldnt power up and I sent ... A: Chances are the blue screen error is a result of whatever that technician did to your laptop ... | ||
| Laptop problem | 1/30/2012 | Michael Tedeschi |
| Q: my dad has an hp pavilion dv6000 , my brother spilled water on it a while back but years later it ... A: I have news for you, water is very dangerous to electronic components. If it is working, then you ... | ||
| BIOS Problem | 1/30/2012 | Mike Rigsby |
| Q: I have an older custom-built system dating back to 2004. It has a VIA PM800-M2 Micro-ATX ... A: Generally speaking issues with saving your BIOS settings are related to the onboard BIOS battery. ... | ||
| strange icons on files' icons in Windowos Explorer | 1/26/2012 | Bobbert |
| Q: Yes, you are right, the DVD burner is next to the Diesel flash drive so probably I dragged all the ... A: In that case, I would simply go into the "Files to be Burned" view and remove anything present - to ... | ||
| motherboard compability | 1/23/2012 | Mike Rigsby |
| Q: I have a hp pavilion dv6z-1100 and i want to replace the motherboard. the motherboard part # is ... A: Unless you've got real confidence in your skills I wouldn't be messing with trying to change the ... | ||
| strange icons on files' icons in Windowos Explorer | 1/21/2012 | Bobbert |
| Q: I will try again. In Windows Explorer C; Program Files (x86)/Info Select ( A PIM program that I use ... A: These icons do not seem to be part of Windows - they are likely the result of a 3rd party ... | ||
| Old Dell boot problem | 1/20/2012 | Mike Rigsby |
| Q: I have a question about an old Dell Dimension 4100. I have had this computer since it was new, and ... A: Generally speaking that message always means one of your bootable drives is dead. However, it could ... | ||
| ! in my backup files... | 1/19/2012 | Keith |
| Q: After dragging my group of backup files to a wrong place, not the flash drive, I got each file in ... A: As long as you still have the backup files somewhere safe, I think it would be safe to delete all ... | ||
| ! in my backup files... | 1/19/2012 | Mike Rigsby |
| Q: After dragging my group of backup files to a wrong place, not the flash drive, I got each file in ... A: I'm afraid I won't be much help on that because those icons are related to the Info Select ... | ||
| USB compatibility | 1/11/2012 | Mike Rigsby |
| Q: Hey Mike - Are all USB cables compatible. To be more specific, are USB 2.0 and USB 3.0 cables ... A: Not hype. USB 2.0 cables only have 5 wires. USB 3.0 cables have 9 wires. This is to handle the ... | ||
| intermitant boot | 1/4/2012 | Bobbert |
| Q: This is actually a follow up to my last follow up in order to clarify my actions. We wrote: ... A: This is the "proper" technique for powering the system down. In response to your earlier question - ... | ||
| How to install | 1/4/2012 | Avishek Samaddar |
| Q: I want to know how to install window via pen drive A: Wishing you a very happy new year. I would to let you know that Microsoft has not yet developed ... | ||
| monitor usb port not working | 1/3/2012 | Avishek Samaddar |
| Q: i have hp lp1965 lcd monitor , it has two usb ports but they are not working , is it hardware ... A: Please try to understand the fact, that no LCD monitor (i am not talking about TV) is having that ... | ||
| Monitor usb port not working? | 1/3/2012 | Mike Rigsby |
| Q: i have hp lp1965 lcd monitor , it has two usb ports but they are not working , is it hardware ... A: I'm not specifically familiar with that particular LCD but if it is anything like my Dell P190S ... | ||
| problem | 12/29/2011 | Keith |
| Q: Morning Sir, My system just when off when an on it. Any time i press the power button it blink but ... A: You did not specify if it was a laptop or desktop. For both you can use one basic hardware ... | ||
| secondary hard drive issue | 12/26/2011 | Bobbert |
| Q: My computer in an HP Pavillion Elite m9000t running Vista Ultimate. Because of various issues I have ... A: No, what you're describing is not only technically impossible, it violates your EULA with Microsoft. ... | ||
| HDMI port not working on Dell Inspiron 1525 | 12/23/2011 | Mike Rigsby |
| Q: Dell Inspiron 1525 laptop running XP professional. I do not have the original cd's for it. And ... A: Well, sounds like either you have a hardware failure or perhaps they used a different chipset in ... | ||
| Storing Data Devices?? | 12/23/2011 | Saleem |
| Q: I have a question that I THOUGHT would be relatively simple, but apparently it's not. I have about ... A: I am really flattered with the zeal you have to safeguard the information. I am sure its of high ... | ||
| ram upgrade | 12/22/2011 | Karl Zick |
| Q: computer, Dell optiplex 740. I upgraded the ram from 2 GB to 8 GB. looking in system information I ... A: Your computer properties gives you an accurate look at the usable RAM in your system. I just ... | ||
| HDMI port not listed / not working on dell 1525 laptop | 12/22/2011 | Avishek Samaddar |
| Q: Dell Inspiron 1525 laptop running XP professional. I do not have the original cd's for it. And ... A: Please be informed that any hardware device needs a driver software to run within a PC, and the ... | ||
| HDMI port not working on Dell Inspiron 1525 | 12/22/2011 | Mike Rigsby |
| Q: Dell Inspiron 1525 laptop running XP professional. I do not have the original cd's for it. And ... A: Chances are the HDMI port not working is due to the SM Bus Controller not being installed. ... | ||
| RAM | 12/22/2011 | Bobbert |
| Q: I'm interested in buying more RAM for my laptop (Samsung QX411) but I have no clue what kind of RAM ... A: Assuming we're talking about this system: ... | ||
| RAM, channels, and witchcraft | 12/8/2011 | Karl Zick |
| Q: Greetings from a fellow AllExperts "expert" (but my area is SQL Server, so I know just enough about ... A: Have you tried just using the two new sticks and then mixing one old and one new and seeing what ... | ||
| RAM, channels, and witchcraft | 12/8/2011 | Karl Zick |
| Q: Greetings from a fellow AllExperts "expert" (but my area is SQL Server, so I know just enough about ... A: I just checked the specs on your motherboard and they say it will support up to 16GB of DDR2 RAM - ... | ||
| LCD hardware | 12/7/2011 | Bobbert |
| Q: I have a 22 inch LCD monitor MODEL: VS11446 which is not cracked, has a fine connection in the video ... A: Never bridge a fuse in such a device, this is incredibly dangerous. Your monitor is damaged and ... | ||
| printer | 12/3/2011 | Mike Rigsby |
| Q: We have HP pavilion 6310y,desk top, windows 2007, dell printer AIO 968. The computer does not talk ... A: If you right-click on Computer in your Start menu and select Manage it will open up what's called ... | ||
| problem opening programs | 11/26/2011 | Mike Rigsby |
| Q: I have a gateway desktop running Windows 7. Recently I am having an issue opening up some programs ... A: If you press Ctrl+Alt+Delete then select Task Manager and click the Processes tab when it is having ... | ||
| Graphics Card | 11/25/2011 | Keith |
| Q: Keith: I have an ASUS motherboard (P5G41T-M/CSM). I would like to add a graphics card to my desktop. ... A: While having a video card is always better than using onboard video, what could be the problem with ... | ||
| Graphics Card | 11/25/2011 | Keith |
| Q: Keith: I have an ASUS motherboard (P5G41T-M/CSM). I would like to add a graphics card to my desktop. ... A: Tiger Direct still has one that is compatible. Here is a link: ... | ||
| DVD does not display. | 11/24/2011 | Bobbert |
| Q: Bobbert: Greetings. My new desktop with Windows 7, seems to be working for the most part. But when I ... A: It's likely an issue with the media playback software or codecs; try downloading and installing the ... | ||
| RAM | 11/24/2011 | Avishek Samaddar |
| Q: Good Day! I need to know if i can have a 4gb RAM in my system? Im really new to computers and i dont ... A: Yes, absolutely. Any 32 bib Operating System (like Win XP, 7 ,2003 server) supports RAM upto 4GB. ... | ||
| sound issue/drivers? | 11/23/2011 | Karl Zick |
| Q: (I sent this in to two different experts) 4 days ago 1 replied with Outside my area of expertise ... A: Why don't you try going to the Realtek site and downloading theit latest ALC-97 drivers ... | ||
| Streaming issues | 11/23/2011 | Avishek Samaddar |
| Q: I am using my flat screen as my monitor. Its a several years old 32 inch viewsonic lcd tv. When I ... A: I feel TV is fine, and the issue is with the PC (DELL). The 2.2Ghz is a backdated processor with a ... | ||
| smi ? | 11/21/2011 | Mike Rigsby |
| Q: What is the smi pin on the ecs k7sem pin out? What can it be used for, here is the mobo manual with ... A: SMI is an acronym for Intel's System Management Mode and ICE (In-circuit Emulator). It's used for ... | ||
| HP Touch Smart IQ 790 | 11/19/2011 | Keith |
| Q: The motherboard on my IQ 790 has failed. HP say the machine is obsolete and no spares are available. ... A: Scroll about half way down the page in this thread about the HP TouchSmart IQ 790 and you will see ... | ||
| Laptop power button responds only after 3 days | 11/18/2011 | Mike Rigsby |
| Q: I have a HP G70-120EA laptop that is 2 years old. I live in Bangladesh and repair shops arent good ... A: Unfortunately you usually cannot change the CMOS battery in a laptop because they are often either ... | ||
| Laptop power button responds only after 3 days | 11/18/2011 | Mike Rigsby |
| Q: I have a HP G70-120EA laptop that is 2 years old. I live in Bangladesh and repair shops arent good ... A: I understand your situation there but unfortunately I can't give you any good answers that will ... | ||
| Power Button works only after 3 days | 11/18/2011 | Keith |
| Q: I have a 2.5 year old HP G70-120EA Notebook. I live in Bangladesh and here there arent any good ... A: To me the key is the error message saying the internal battery capacity is low. I don't think it ... | ||
| AMD 1.9 DUAL CORE CPU HELP | 11/15/2011 | Keith |
| Q: I'm planning to buy a low budget laptop with a bigscreen& I came around HP G7-1117cl which has an ... A: The main thing the photo and video editing is reliant on is the amount of RAM and the video card. In ... | ||
Answers by Expert:
Top Expert on this page
Areas of expertise: PC Hardware, Peripherals, Barcode Scanners, Printers, and Applications, Networking, Microsoft Applications. I am good at researching issues and have a lot of contacts in the IT industry. So, if I can't directly answer a question I can likely find the answer. Areas I won't be much help in: Apple Computers, Linux, older Networking technologies like Token Ring, or Thick/Thinnet.
I'm currently a Network Administrator for a contract circuit board manufacturer in Oregon, USA.
I've been working on PCs from a hobby standpoint for better than 25 years. I've been doing it professionally for 4+ years.
Education/Credentials
A+ Certification, Network + Certification, MCP, MCDST, MCITP (in process)

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