AboutRider Expertise With 20 years experience I can answer almost any question about Intel computers ror build, restore, backup, configure, OS problems, Hardware issures. Setup of hardware components, repair, remove and replace. Trouble shooting hardware/driver issues.
Qwner of DIY Computer Repair and autor of the DIY Computer Repair E-Book
Experience I have been a hardware/os tech for over 20 years, I also own a web site for the do it yourselfer with over 170 articles.
Education/Credentials AAS Electronics Engineering Technology, MCSE, A , HP/IBM/Compaq hardware repair ceritfications
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Expert: Rider Date: 1/5/2008 Subject: Gateway 610xl media center
Question This all in one will not light up at power button. I replaced the power supply (hour removing parts to get there) and new power supply is same response. Ethernet lit up but no light at power button and no video. What part should I replace next? HATE GATEWAY no support EVER although they sold me an extended warranty then said I didn't have one. Great computer when it works cost me $3500 & I really want to be able to use it for the kids.
Answer Something in the computer has failed besides the power supply. (before you do the following procedures be sure to ground yourself, static electricty will damage the componets inside the computer case!)
The easiest way to find the dead part is to disconect all the componets and remove all the cards with the exception of the video card. Leave the memory and processor.
Once you have all this done power it up, if you get the startup screen then power it down and put one card in restart. If it starts then the next card, untill all the cards are in. If it still starts then connect one of the drives, restart, do this until it doesn't start, the last device or card you put in and it did not start then that is the failed part.
Conversly if it did not start when you removed all the cards and disconnected the drives it could be the memory, processor, or the motherboard.
If you have more than one memory module in the conputer you can take all but one out and start the system, if it starts then the one or the others you took out has failed, if it doesent start then the memory module that is in the system may have failed, remove it and try one of the other memory modules. If it starts then the one you took out is the failed part, if it doesn't start then your motherboard or processor has failed.
If you have another system with the SAME processor available you could try spwapping the processors and see if it starts, if it fails to start then it is for sure the motherboard. If it starts it was the processor.
I know this is long and involved but that is the way troubleshooting is.
