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About Rider
Expertise
With 20 years experience I can answer almost any question about Intel computers ror build, restore, backup, configure, OS problems, Hardware issures. Setup of hardware components, repair, remove and replace. Trouble shooting hardware/driver issues.
Qwner of DIY Computer Repair and autor of the DIY Computer Repair E-Book
Experience
I have been a hardware/os tech for over 20 years, I also own a web site for the do it yourselfer with over 170 articles.
Education/Credentials
AAS Electronics Engineering Technology, MCSE, A , HP/IBM/Compaq hardware repair ceritfications
You can visit my site here: DIY Computer Repair or
visit my swickie DIY Swickie
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You are here: Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > Can't open a file
Expert: Rider
Date: 1/3/2008
Subject: Can't open a file
Question
I got a new laptop a few months ago, which runs vista. I transferred my necessary files from my desktop, which runs xp, to the laptop. Shortly after, my desktop died. Everything seems to work fine except for one essential file. When I try to open, i get a message that says that access is denied. I encryted the file on the old computer, and I've searched all the help topics on the new computer and I can't find any info that will allow me to open the file. i really need to open this file. Is there anything I can do?
Answer
Unless you can get the desktop working again and decrypt the file then it is worthless.
The reason I say this is that the encription algorithum is on the desktop. Vista can't open the file because it uses a different algorithum to encrypt/decrypt files.
HTH
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