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About Rider
Expertise
With 20 years experience I can answer almost any question about Intel computers ror build, restore, backup, configure, OS problems, Hardware issures. Setup of hardware components, repair, remove and replace. Trouble shooting hardware/driver issues.
Qwner of DIY Computer Repair and autor of the DIY Computer Repair E-Book
Experience
I have been a hardware/os tech for over 20 years, I also own a web site for the do it yourselfer with over 170 articles.
Education/Credentials
AAS Electronics Engineering Technology, MCSE, A , HP/IBM/Compaq hardware repair ceritfications
You can visit my site here: DIY Computer Repair or
visit my swickie DIY Swickie
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You are here: Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > DISPLAY DRIVER
Expert: Rider
Date: 2/3/2008
Subject: DISPLAY DRIVER
Question
OCCASIONALLY MY DELL 4800's MONITOR TURNS ITSELF OFF.
SOMETIMES AS IT DISTORTS THERE IS A MESSAGE ABOUT DISPLAY DRIVER NOT WORKING PROPERLY. WHAT COULD THIS BE? THANK YOU
Answer
The monitor may be timing out, in other words the idle time setting in the Display settings may be to low for your use. It could be set for say five or ten minutes. After the given time the computer will send a message to the monitor to 'go to sleep until a key press on the key board wakes you up'.
To see if this is the problem, go to the control panel, display, and under the 'Screen saver' tab at the bottom of the page is 'Power' button, open the 'Power' properties and see what it has for 'Trun off monitor'.
If this is a desktop and you use the computer continously I suggest a setting of 'Never' for all settings on this page. You can set the screen saver for what ever period you think is necessary, in other words you know your work habits, set the screen saver to come on after the comptuer has be idle for xx minutes. Most business enviornments require a 10 to 15 minute idle period before the screen saver comes on.
If this does not cure your problem the next step is to upgrade your drivers for your display.
To do this you have to open up the System Manager (right click on My Computer, select 'Manage' from the menu. Then select 'Device Manager'.
In the right window expand the 'Display adapters' expand the selection, go to your display adapeter, right click on the icon, select 'Update Driver'. You can let the program search the internet for updated drivers or if you have the install program that came with the adapeter you can try to replace the current drivers with a new driver from the cd. I would suggest you let the program search for updated drivers.
Now if after doning both of these steps and the monitor still gives you a message that the driver is not working properly you are having a hardware failure.
Your options are:
If the comptuer, display adapter, and monitor are under warranty contact Dell's support and get them fixed.
If they are out of warranty I would suggest connecting the monitor to another comptuer and see if the problem follows the monitor, if it does then the monotor is failing, if it does not then it would be the video card, or the embedded video controller if that is the way the motherboard is built.
HTH
http://www.diy-computer-repair.com/ts-devices.html
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http://www.diy-computer-repair.com/all-e-books.html
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