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About Rider
Expertise
With 20 years experience I can answer almost any question about Intel computers ror build, restore, backup, configure, OS problems, Hardware issures. Setup of hardware components, repair, remove and replace. Trouble shooting hardware/driver issues. Qwner of DIY Computer Repair and autor of the DIY Computer Repair E-Book

Experience
I have been a hardware/os tech for over 20 years, I also own a web site for the do it yourselfer with over 170 articles.

Education/Credentials
AAS Electronics Engineering Technology, MCSE, A , HP/IBM/Compaq hardware repair ceritfications
You can visit my site here: DIY Computer Repair or visit my swickie DIY Swickie
 
   

You are here:  Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > Sound

Topic: PC hardware--CPU & Motherboard & RAM



Expert: Rider
Date: 2/6/2008
Subject: Sound

Question
Hi, my motherboard is Gigabyte p35 ds3l, I having trouble installing realtek hd audio driver I'm currently running winows xp, I just don't know what to do. I try everything even when on to realtek hd audio driver website and download the driver and still did not work and it still say "install relatek audio driver failure!" so I wonder if you could help me

I be very appreciate if you
Thank in regard

Answer
When you look in the System Manager (right click on My Computer, select manage from the menu) in the right window under Device Manager do you see any thing under the 'sound, video, and game controlers'?

It should look like this:

SoundMax Integrated Digital HD Audio (this is from my computer)

This is the hardware for the embedded sound device.

If you do not see your RealTek HD Audio there then go into your bios setup and enable it.

If you do see it there and it will not accept a driver try disabling it in the bios, restart, go back into Device Manager and uninstall any drivers for the device.

Restart, insure that the device has not been found.

Restart, go back into bios and re-enable the sound device. Let the system start. Did the 'New hardware found' Wizard open up? If so let it find the drivers for the device.

If you re-enable the device and the 'New Hardware found' Wizard did not open, you can try to install the drivers manually by opening the Device Manager again, right click on the name of your computer in the right window, select  'Scan for Hardware changes'.

If it still can't find the hardware I would say that the hardware has failed.

HTH

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