AboutRider Expertise With 20 years experience I can answer almost any question about Intel computers ror build, restore, backup, configure, OS problems, Hardware issures. Setup of hardware components, repair, remove and replace. Trouble shooting hardware/driver issues.
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Experience I have been a hardware/os tech for over 20 years, I also own a web site for the do it yourselfer with over 170 articles.
Education/Credentials AAS Electronics Engineering Technology, MCSE, A , HP/IBM/Compaq hardware repair ceritfications
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Expert: Rider Date: 2/5/2008 Subject: sony dvd writer problem
Question hello sir,
this anshul....
i have a intel motherboard with a pentium d processor and 1 gb ram....
i got sony AW G170a DVD writer, the problem with it is it doesnt read dvds. it reads some but has a problem with most...
but is able to read cds easily...and is able to write them as well....
i have tried playing those dvds on my frnds pcs and they work perfectly....
on my pc it gives a it shows 0 bytes when i click on the drive..
so can u please suggest me what to do????????
should i update firmware????????if yes how???????
Answer First what software are you using for writing to the DVD, this will determine the drivers that are installed for the drive.
I suggest you check the Sony web site for what writing software program is compatible with their drive.
Check the Sony Web about upgrading the firmware, there may or may not be a upgrade.
Once you find the correct drivers, uninstall the DVD drivers, then restart your computer, you should get the 'New Hardware found' wizard, when it comes to the page for the drivers don't let it search for drivers, point the program to the new drivers you have downloaded.
Other than that you could do a search on your hardware and see if anyone else is experiencing the same problem and what they did if anything to resolve it.