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You are here: Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > "you PC could run faster if..." (USB 2.0)
Expert: Ricardo Agudelo - 10/26/2009
Question
Hello Mr. Agudelo.
Please see the attached image.
This message pops up periodically, and even though I am computer-savvy enough to have built several computers over the years, I still do not know how to interpret it.
It doesn't say which device is involved--and I have no idea which ports on the back of my computer are NOT USB 2.0 (In fact, they should all be--so I am at a loss why I am getting the message at all.
So--can you tell me what I'm supposed to do?
regards,
Dan
Answer
Hi Dan,
Pretty annoying isn't it?
The message only means that either the USB port in the computer and/or the attached device is not version 2.0. The difference means the port should downgrade its speed to version 1.0 or 1.1, that's why it says it may preform faster. The message pops up every time the USB ports are scanned.
Meaningful? Well yes, if you run data intensive transfers (like when you have an external drive for backups). Otherwise, it is just another of those annoying messages that pops up when you have Windows Help Balloons enabled. If you want to get rid of it, you may look at:
http://support.microsoft.com/kb/307729
Usually all ports in the computer are the same version. If the computer is less than 3-4 years old, it is very likely all are V2.0
Ricardo
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