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About Mike
Expertise
Areas of expertise: PC Hardware, Peripherals, Barcode Scanners, Printers, and Applications, Networking, Microsoft Applications. I am good at researching issues and have a lot of contacts in the IT industry. So, if I can't directly answer a question I can likely find the answer.
Areas I won't be much help in: Apple Computers, Linux, older Networking technologies like Token Ring, or Thick/Thinnet.
Experience
I'm currently a Network Administrator for a contract circuit board manufacturer in Oregon, USA.
I've been working on PCs from a hobby standpoint for better than 25 years. I've been doing it professionally for 4 years.
Education/Credentials
A+ Certification, Network + Certification, MCP, MCDST, MCSA (in process)
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You are here: Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > gateway computer will not start
Expert: Mike - 10/24/2009
Question
My computer had been on for about 3 hours since my last use. The power light was out, the activity light was out, but I could hear the fan running. I turned it off and turned off the power to the computer. This did nothing. When I turn it back on I still hear the fan, there is a light on my cd drive, but no power or activity lights.
Answer
Not an answer you want to hear unfortunately.
Your symptoms point to either a failed motherboard or a failed processor. Either way it's likely more expensive to repair the computer than to buy a new one.
If it is still under any sort of warranty with Gateway I would contact them and see if they can replace it.
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