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You are here: Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > My iTouch restarts my PC
Expert: Michael Tedeschi - 10/28/2009
Question
I recently got a new iTouch 3GS and I synced it to my desktop (HP with Windows XP Home Edition) for the first time and everything was fine. As soon as I restored it to my old iTouch's settings, it restarted my computer. Now every time I hook it up to the computer, it makes the sound that tells me that a new device is detected and it restarts. Even if I leave the iTouch plugged in while the computer restarts, it will just go through a continuous loop of restarting. I have tried plugging into my parents Mac Book Pro and it worked fine. I have also tried using different USB cables and nothing is working. I don't know if it is my iTouch or my computer. Can you help?
Thanks
If this question is out of your field, I would appreciate if you could redirect me to someone else.
Answer
Try removing all of your USB devices from the device manager
You will need to have a non usb keyboard and mouse plugged in as well
After removing the devices, restart the computer
All of your USB ports should reinitialize
See if that helps the problem.
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