Expert: Robert Waldron - 11/9/2009

Question
QUESTION: Hi Robert,

Pardon my asking,but what's a BIOS and how do i get into it?

Nkutya.

ANSWER: Hi Nkutya,

The BIOS is the mainboard set up utility.

You get into the BIOS by pressing either F2 or the delete key AS SOON AS YOU BOOT THE COMPUTER.

This will bring you into the mainboard set up. You then go to Onboard Peripherals, look for the USB settings and disable them.

Then follow the instructions on the last answer.

If you are having trouble, please get back to me.

Robert

---------- FOLLOW-UP ----------

QUESTION: Hi Robert,

Wow! It's good you left a provision to get back to you, it's as though you knew I wouldn't make heads or tails out of anything...and you were right.
Ok,so here is how far I got:

I did as told and entered what called itself the "Phoenix Award BIOS CMOS Setup Utility". Under it were the following options:

-Product information
-Standard Cmos features
-Advnced BIOS features
-Advanced Chipset features
-Power management setup
-PnP\PCI Configurations
-PC Health status
-Frequency voltage control
-Load optimised defaults
-Intergrated peripherals - this one said something about USBs but I couldn't understand. It wasn't quite as straight forward as you said.

So,what next, please make it simple for me to understand. Thanks.

ANSWER: Hi Nkutya,

What I need to know is the make and model of your mainboard, then I will download the manual and be able to tell  you exactly what you need to do.

Robert

---------- FOLLOW-UP ----------

QUESTION: Hi Robert,

I risk sounding incredibly ignorant...but i honestly don't know what a main board is. I suppose you mean the make of the CPU?
It says "Pentium 4-ACER".

Other information:
-It says it is tested to comply with FCC standards-part 15 of the FCC rules.
-Made in Czech Republic.

Helpful?

Nkutya.

Answer
Hi Nkutya,

I have had to guess the make and model of your mainboard, so here goes -
Start up your computer and IMMEDIATELY press the Delete Key, This will take you into the BIOS.
Use your arrow keys and move the highluight to "Integrated Peripherals" Press ENTER.
Using your arrow keys move the highlight to "Onboard PCI Devices" Press ENTER
On the first highlighted heading "USB Controller" press either the Page Up or Page Down key and change from "Enabled" to "Disabled"
Press the "F10" Key - Save changes and exit
Restart the computer
Shut down after Windows has loaded completely.

Put in your flash drive while the computer is still Off

Start up your computer and IMMEDIATELY press the Delete Key, This will take you into the BIOS.
Use your arrow keys and move the highluight to "Integrated Peripherals" Press ENTER.
Using your arrow keys move the highlight to "Onboard PCI Devices" Press ENTER
On the first highlighted heading "USB Controller" press either the Page Up or Page Down key and change from "Disabled" to "Enabled"
Press the "F10" Key - Save changes and exit
Restart the computer

Check to see if yoyur flash drive is working.

Maybe this time,

Robert