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About Mike
Expertise
Areas of expertise: PC Hardware, Peripherals, Barcode Scanners, Printers, and Applications, Networking, Microsoft Applications. I am good at researching issues and have a lot of contacts in the IT industry. So, if I can't directly answer a question I can likely find the answer. Areas I won't be much help in: Apple Computers, Linux, older Networking technologies like Token Ring, or Thick/Thinnet.

Experience
I'm currently a Network Administrator for a contract circuit board manufacturer in Oregon, USA. I've been working on PCs from a hobby standpoint for better than 25 years. I've been doing it professionally for 4 years.

Education/Credentials
A+ Certification, Network + Certification, MCP, MCDST, MCSA (in process)

You are here: Experts > Computing/Technology > Focus on PC Support > PC hardware--CPU & Motherboard & RAM > hang computer

PC hardware--CPU & Motherboard & RAM - hang computer

Expert: Mike - 11/4/2009

Question
when i attach pen drive to my pc then pc will stop working up to long time(HANG),why this?

Answer
I would suspect that you have some kind of Malware on your computer that is causing it to freeze up when you insert a USB drive.

You can download a program that I have found to work quite well at removing Spyware, Viruses, etc, called SuperAntiSpyware, from here:

http://www.superantispyware.com/download.html

Run it and tell it to remove whatever programs it finds. Then reboot and see if that solves the freezing problem.

If that does not work, then I would Uninstall the USB Roothub and let Windows reinstall it. You can do this from Device Manager, by right-clicking My Compter and going to Manage. Then open Device Manager and find the USB Roothubs. Right click on them and select Uninstall. Then restart your computer. Windows will reinstall them and hopefully that will fix the issue.

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