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About Doctor Settlement
Expertise
27 years of front line plaintiff`s trial lawyer experience in PERSONAL INJURY INSURANCE CLAIMS. Along with other attorneys and insurance adjusters, we have created a website to help injured people settle their own personal injury claims. With the help from feedback from hundreds of satisfied members, www.settlementcentral.com has become THE AUTHORITY for Internet personal injury insurance claim settlements. I am humbled and honored if people can benefit from my experience and current volunteer work in helping injured people. I hope I can explain things in a manner that is useful for the questioner. If not, do not hesitate to e-mail me and I will take a second shot at it! Best Wishes for your physical and financial recovery.

Experience


Life Experience: 27 years of front line plaintiff's trial lawyer experience

Organizations:
American Trial Lawyers Association (AAJ)
Washington State Trial Lawyers Association

Publications: (Click on Title to Read)
Statute of Limitations
Vehicle Accident
Accident--Adjuster
Demand Letters
Policy Limits

Education/Credentials: J.D. (Juris Doctor) 1977

Awards and Honors: I am humbled and honored everytime I am selected to help injured people. And when people give feedback that they have benefited from my experience and current volunteer efforts, then that is a double honor and award for me.
 
 
   

You are here:  Experts > Jobs/Careers > Lawyers > Personal Injury Law (Accidents/Slip & Fall) > Vons Accident

Personal Injury Law (Accidents/Slip & Fall) - Vons Accident


Expert: Doctor Settlement - 8/24/2008

Question
I slipped on an egg at Vons and broke my knee. My question is how can I prove how the egg got there in the first place? With all the cameras they seem to have, dont you think whoever dropped the egg there would have been recorded?

Answer
Hi Nathan,

You do not have to prove HOW the egg got on the floor.  But you DO have to prove that Vons was negligent for failing to notice the egg and clean it up.  One way to prove that is if there were a lot of shopping cart tracks spreading the egg out.  That would tend to show that it had been there for some time.  Another way to show that they were negligent is if the egg were dropped where there should be vigilance, such as in front of the checkout stands.  

Here is the basic rule regarding premises liability claims.  There is no automatic liability against a business; one has to show negligence on their part.  But in this case, one can weigh the benefit of providing in-store inspection of aisles versus the burden in cost.  Since the cost would be minimal to put in an inspection program—say every fifteen minutes during busy times plus whenever employees venture through the store—and IF you can show that there was proof of the egg being there for some time—then the conclusion would be that the store BREACHED ITS DUTY OF CARE OWED TO PATRONS.

Premises Liability (Slip Or Trip And Fall Accidents) http://www.settlementcentral.com/page3006.htm  is an excellent review of premises liability or slip and fall accident confusion as to liability.  There are three good examples on that page to show you the difference between liable property owners and those whom one cannot sue.

The store IS NOT AN INSURER OF YOUR SAFETY.  You can recover ONLY if you can show that the store was negligent, and even then, your award will be reduced TO THE EXTENT OF YOUR OWN NEGLIGENCE IN FAILING TO WATCH WHERE YOU WERE WALKING.  The store will raise this defense in an effort to reduce your award.

The duty of the store toward its patrons is one of affirmative obligation to inspect and to remove any dangers, such as a dropped egg.  

Now, once again let’s look at your own liability.  It will not defeat your claim, but your negligence can be used to reduce the amount of your award.  So here is your lesson: assume that they will claim that you are at least one-half at fault, and be prepared to defend on the basis set forth above.

DO NOT BE DISCOURAGED about that defense, but just be aware that it will be raised if your claim has any value.  Without telling anyone about your visit, you and a friend should go into the store and spot the area and take some photos.   Show the eyelevel distractions of what would have caught your eye as you walked down the aisle.  In other words, you will contend that the store itself was responsible for your failure to see the egg inasmuch as it erected such eyelevel distractions that you cannot be held to a high duty to see what was on the floor.

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Gather Evidence: photos and witness statements
GET PHOTOS
Take your cell phone or small camera and take some photos of the area.  GATHER ALL EVIDENCE NOW: DO IT QUICKLY AND QUIETLY, without notifying the store just yet.  Leave that for later.
http://www.settlementcentral.com/page0216.htm  Evidence to Support Your Personal Injury Insurance Claim of Premises Liability, Slip and Fall.  

http://www.settlementcentral.com/page0200.htm  Photographs to Preserve Evidence of Negligence

http://www.settlementcentral.com/page0130.htm  Best Photo Tips for Insurance Claims of Negligence: How to Photograph in a Store

http://www.settlementcentral.com/page0161.htm  Store Slip and Fall Photos ARE NOT Trespassing Since if it Public Access

GET WITNESS STATEMENTS:  if you know of anyone who has experienced a slip and fall or even a near-accident at that store, then you can use their statement.  Also, take a moment to get the statements of your family and friends down in writing.  Prepare them that way for what they will be asked later on.  Witness Statements Settle Personal Injury Insurance Claims http://www.settlementcentral.com/page0196.htm

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Be Prepared for the Kinds of Questions they Might Ask of you.
Of course we would like to avoid giving any recorded statement, so ask the questioner to send a list of questions since you do not think well in quick pressure situations.  Fat chance she will do that, but you could try.  At a minimum, you need to be prepared for an interview.

In addition to your unfortunate knee injury, consider other soft tissue injuries that you will  want to mention.  Read below about the significant back and soft tissue injury that I AM SURE WILL COME over the days following this injury.  Be prepared to mention small aches and dull aches that you notice at night.

We have not made up a list of questions to expect for the premises liability part of the free side of my website, so you will just have to use the following as a guide to the range of questions to expect.  This is a list of questions insurance adjusters ask http://www.settlementcentral.com/page0207.htm  injured claimants.

Here are two pages that tell what to do now if you have already given a recorded statement to the adjuster.  

http://www.settlementcentral.com/page0058.htm  Recorded or Written Statement To The Adjuster After Injury Accident?

http://www.settlementcentral.com/page8014.htm  What to do if you have already given a recorded statement to the insurance adjuster


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OK, Nathan—now it is to learn how to submit and settle your own personal injury insurance claims—DO IT YOURSELF SETTLEMENTS.

Here is a series of pages that you can review.  Take what makes sense to you and don't worry about the rest.  Just get a flavor of how the system works without spending a ton of time right now.

Overview Tort Law Personal Injury Legal Claims http://www.settlementcentral.com/page3000.htm

Managing Medical Care After Auto Accident: http://www.settlementcentral.com/page0203.htm

Medical Care Documentation-the Key to Successful Personal Injury Insurance Claim Settlements http://www.settlementcentral.com/page0217.htm

Keys to a MAXIMUM INSURANCE INJURY CLAIM SETTLEMENT http://www.settlementcentral.com/page0089.htm

Outline of questions to be expected from insurance claims adjuster http://www.settlementcentral.com/page0190.htm

By the way, did you know that getting an early settlement is a favorite trick of the insurance adjusters?  Please see my website wherein we show Insurance Claim Adjuster Secret Tactics http://www.settlementcentral.com/page0092.htm

Responding to Settlement Offer From Insurance Claims Adjuster http://www.settlementcentral.com/page0244.htm

Do It Yourself Advantages, or do these claims need an attorney?  As for an ATTORNEY, this does not seem to be a case that involves any legal issues in dispute nor any large or complex damages.  Why should you pay someone one-third to do what you can do yourself?  Do-It-Yourself Personal Injury Claims; Eliminate Personal Injury Attorneys' Fees; Save Thousands of Dollars Settling Your Own Insurance Claim http://www.settlementcentral.com/page3011.htm

Without having to join my website, I have given a lot of free information on handling insurance claims without having to join as a member.  Read the module at "5 Easy Steps to Do-it-Yourself Insurance Claim Settlement" http://www.settlementcentral.com/page0102.htm

This stuff is not rocket science, but it will take some effort on your part to read and cut and paste letter examples and to communicate.  But hundreds of people are doing it each day, and they are getting good results.  

What if you get only two-thirds the way to your settlement goal?  Well, you can get as big a settlement as you can and then turn it over to an attorney and save a lot of fees.  Thus, you could go it alone just to get an insurance settlement offer, and then take that insurance settlement offer to a personal injury attorney, thus exempting the amount of the offer from her fees.  Do It Yourself Personal Injury Settlement Offer Reduces Personal Injury Attorney Fees http://www.settlementcentral.com/page0109.htm

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FINAL TOPIC, Nathan: Effective communication with insurance claims adjusters.  Establish Firm, Professional, and Positive Relationships With the Insurance Injury Claims Adjuster http://www.settlementcentral.com/page0059.htm

Always communicate with the adjuster in writing, showing your own analysis of value. It is OK I guess to have one call or so, but no more.   Always have your information and ammunition in writing to give to the adjuster.

Let him know that you are FIRM IN YOUR RESOLVE to get what you are demanding (NOT "asking", since that invites a counter-offer, but instead "demanding" as fair and reasonable compensation) by asking him what the options are to resolve the matter fairly should he not agree to a reasonable claim value. In other words, let him know that you will go through with a court filing if need be.

Remember these tips, do your homework, print out your evidence, show resolve to get your fair settlement, and you will DO JUST FINE.

I trust that my extra time here has produced some information that has been of value to you, and thus I would respectfully request that you take the time to locate the FEEDBACK FORM on this site and leave some feedback for me.

Best Wishes,

Dr. Settlement, J.D. (Juris Doctor)
http://www.SettlementCentral.Com


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