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I have recently sent a package to my boyfriend who is currently living in the Philippines. Something happened with the addresses and a mistake was made and now my package is no where to be found. It was sent to the Madaluyong City area and I have no idea where to begin to look for it. I've called several places, but I'm having a hard time finding someone that speaks English over there to help me. Is there anything that I can do? I've heard many bad things about the postal services over there and I'm basically wondering if it will ever be found. If only I could find someone who can help me out there.

Thank you.

We have had very good experiences using Philippine Postal service unlike others with negative experiences receiving over 60 boxes from Asian countries and sending out hundreds of post cards to our Manila guests. BUT that said if you used a wrong address I DOUBT if you'll be able to locate it and if so it would be returned eventually to the return address on the package. Most Filipinos do not even know nor have any use for a postal address especially in the provinces and names of streets change ect. Like our address use to be Villa Carolina Townhouse 201 Roxas Blvd and was changed to 31 Bayview Drive; over the years we've allowed many of our guests to use our postal address and bank until they decide where they will settle down in the Philippines. In the future the best option for sending packages is LBC a Philippine forwarder or DHL or FEDEX so the recipient can pickup.  


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Bill and Lorna Collings


Feel FREE to ask us about traveling, living, relocating, retiring and investing in the Philippines. Guests from 93 countries, the latest being a female PHD from Uganda, make our place in Manila an incredible meeting place for world travelers who exchange travel stories. We understand both the joys and the hardships of living and traveling in the Philippines.


I arrived in the Philippines in January 1980 to travel for 2 months; I stayed 4 months before reluctantly leaving. I met my Filipina wife, Lorna. an incredible stellar, "one in a million" individual in 1983 in Seoul and we moved to the Philippines in 1986 and opened our 3BR house to world travelers on a budget. After welcoming thousands of guests from 93 nations our place has grown to 38 bedrooms in 5 townhouse units, 4 of which are attached but will never lose its "Home away from Home" atmosphere. Almost everyday at The Townhouse Hotel there's a party-like social scene with vibrant, almost magical energetic conversations between our guests who have the pleasure to meet each other and share their life's many experiences.Often three groups with conversations in different languages are going on at the same time. So we've been exposed to every kind of person from all over the world and shared their experiences. Since arriving back in the Philippines Nov 2011 from traveling for 8 months my wife and I have been busy buying land, building houses and expanding our Boracay beach front resort, Casa Camilla for 16 months. Hopefully we'll be finished by the end of 2013 with a total of 50 apartments, 44 units for yearly stays and the six units in our house to be saved for short term stays.

Publications,, who asked me to apply with

some college 2-1/2 years - no degree - I've been traveling since I was 18, almost 30 years.

Awards and Honors
Luckily, my wife and I have been semi-retired since we were 30 years old, almost 30 years.

Past/Present Clients
3000 to 4000 world travelers and guests on a budget pass through our guest house style Townhouse Hotel / Hostel each year since 1986 so we do get a lot of feedback and share a lot of experiences with people which we can then pass on to help others with their questions and problems

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