Photography/Camera flash

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Question
I recently got a Canon 60D Camera. The Sigma EF-500 DG Super EO-ETTL II doesn't work on it. Is there a way to have my flashes firmware upgaded so it will work?

Answer
Hi Ray,

I don't have a Canon DSLR or that Sigma flash, so I can't answer from direct experience. But from this thread:

<a href=http://forums.dpreview.com/forums/post/35031408">

it seems that other people are reporting problems with that same flash on Canon DSLRs. And the thread seems to indicate that the flash needs to be sent to Sigma (at your cost) to receive their "free" upgrade. Here's their Service and Support page:

<a href="http://www.sigmaphoto.com/service-support">

(Sadly, I don't believe that flash equipment can be upgraded online as easily as cameras themselves.)

If you don't want to go down that path, perhaps the flash's behavior would be grounds to return it from where you bought it for your money back.

Either way, I best of luck with the problem!

Sincerely,

Dave

Sincerely,

Dave

Photography

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Dave Powell

Expertise

My specialty is highly atmospheric digital-infrared photography, and I'd love to answer questions about digital-IR equipment and procedures. I can also help people understand classic "old-photog" techniques (like "Sunny 16 Exposure" and "Hyperfocal Focusing")... which are still useful today. I can answer questions about processing, improving, manipulating, and printing digital photos with programs like Photoshop. I'm an inveterate tinkerer, and may be able to answer questions about making one's own photo equipment (such as DIY special-effect filters, close-up adapters, and pin-hole cameras); about doing super-closeup macro photography (film or digital); and about using older lenses on cameras made by different manufacturers (such as Nikon lenses on Canon bodies and Pentax lenses on Olympus bodies. I can answer general purchasing questions, such as "Can any of the digital SLRs use my old Minolta film lenses?" But as others have noted, nobody can identify the "best" camera for another person. That calls for extensive web research plus hands-on time in a good camera store. (But I can point to great web resources for doing this research!)

Experience

Over the past 40 years, I've used a huge variety of film cameras (SLR, rangefinder, point-and-shoot, high-end, fantastique-plastique, fully manual, highly automated, 35mm, 110, medium format, Polaroid, folding, even homemade pinhole). I've used digital cameras since the late 1990s (began when I was writing user manuals for Polaroidís digital cameras). I've also won juried photo competitions in the Boston area, and have exhibited and sold original prints. (Amazingly, my best-selling print was taken with a lowly 0.8-megapixel camera, and very carefully processed to print at 12x18 inches!) Iíve taught local adult-ed classes about digital cameras, Photoshop image processing, and better photography through self-understanding. Iíve contributed to Popular Photographyís tips and tricks column, and am currently writing a book about taking better photos through self-understanding.

Publications
Popular Photography (tips and tricks column), plus dozens of magazines and blog sites that have carried my bylined articles about computers, networking, information security, and eLearning.

Education/Credentials
Masters in Science Communications, Boston University, 1980. Bachelors in Mathematics, Denison University, 1970.

Awards and Honors
I've won several juried photo competitions in the Boston area, and have exhibited and sold original prints... especially digital-infrared landscapes, architectural abstracts, and cityscapes. I've also won multiple international awards in the technical-writing field... including a business press equivalent of the Pulitzer Prize. And I've even written for Sesame Street!

Past/Present Clients
Winchester Recreation Department (taught photography classes) Jenks Senior Center (taught photography and Photoshop classes) Polaroid (wrote their digital-camera user manuals until they entered Chapter 11)

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