Piano, Organ, and Keyboard/an old Henry Herbert


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Hi there,
I have my grandmothers piano - an upright Henry Herbert- and she was the only one who knew the history of it. We would like to try and figure out how old it is but there doesn't seem to be any markings on it. There is a number on the back left side ( if you are looking straight at it from the front) and it is 63985. We have tried to research it but to no avail as of yet. I just want to make sure that if we get it tuned, we have enough information about it.


Hi Jennifer,

Your Henry Herbert console was manufactured in 1945 by the Mason & Risch. The factory was located in Toronto, Canada.

Your tuner-technician will ask you when was the last time the piano was serviced. If it has not been maintained, it may require additional service to get it working and sounding properly and that would determine the price of the service call. If you need a referral, you can contact the Piano Technicians Guild (www.ptg.org). Good luck.

Sam Noel

Piano, Organ, and Keyboard

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Samuel Noel


I am a contracted piano technician for Steinway and Sons in New York handling warranty issues, prepping pianos for the showroom and delivery; I also serve the City University of NY as a piano technician. I am also self-employed in New York. I apprenticed (Manhattan School of Music)in 1982 and was factory (Steinway) trained in 1983. I have experience tuning, repairing, reconditioning, and appraisals. Please note that appraising an instrument involves a visual inspection and knowledge of the local market area. I am not an expert in player mechanisms, refinishing, electronic keyboards, midi, nor organs. I love the work of making an instrument sound concert quality.


I successfully apprenticed at the Manhattan School of Music under Alan Buchman and Peter Favant in 1982 (also received B.A. in music from same school) and employed by Steinway and Sons in 1983 as a tuner-technician. I also served as service manager for Steinway. Presently, I service pianos for CUNY and I handle warranty issues and tunings for Steinway.

The Piano Technicians Guild, New York Chapter

Manhattan School of Music, BA; American Management Association certificate (Steinway and Sons); Queens College, CUNY, MA

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